JustDial.com — Wrongly Ecs Started forcely plan given

Address:Palghar

I have listed my business in name of Risha Dental care, Location - Palghar,
Registered Contact no . [protected]

I have wrongly pitched a plan and wrongly and forcely started my Ecs even after many reminders to executive,

I have got offer from Just dial Executive Aman Tiwari, that i will get 2 month service at 3000 rs because there is special offer, so i have took the plan even continuesly confirming that i will not take installment plan, so he assured me that this is not installment plan, but after i paid the amount of 3000 rs, he said i have successfully joined and my service will start after 3 days, but after 3 days when i checked there is no active plan was showing, then i called to just dial hotline -[protected], they said i have to pay 1750 as monthly Installment then only my service will start and that Rs.3000 /- was deposit amount, then i realise i got cheated and miss communicate by that executive, i paid that amount via online on 11th February 2022, but now i dont want the service but they all are saying i have to forcely start the ecs and there is no refund will initiate, they have started my ecs, even they dont call me resolving the matter, even i contacted there assistant manager Mr Naveen, he was very rudely talk to me and denied for any refund and blame me for all the confusion, please help me in this matter because just dial doesn't even have a proper mail id which i can complaint about there executive. They are fraud
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2022
JustDial.com Customer Care's response
Hello Ravi,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
Feb 23, 2022
Updated by Ravi4349
I have still not received any Ecs cancel massage, only recieving autogenerated mails by justdial, if my money got debited by ecs who will be responsible? Need my refund back asap, i dont want just dial services
Mar 09, 2022
Updated by Ravi4349
yet my problem not resolved, i am still getting call for ecs bounce from justdial, which they have already canceled as per there commitment to us, even not getting services against our deposit money, very 3rd grade service they have, please help
Mar 10, 2022
Updated by Ravi4349
they are not responding to my concern, not even this portal is responding
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