[Resolved]  Justdial — unauthorized charges

Address:Gurgaon, Haryana, 122003
Website:Justdial.com

My name is jyoti and i run a yoga studio in sec 45, gurgaon and i took the services of justdial to promote my business after they kept on approaching me for 1 month. But once i paid them they stopped answering my phone calls, no one was there to assist me with the keywords and the other things to promote my business and when i called the customer support for the cancellation of my subscription they simply denied and said that you are under a contract for 1 year, i mean what kind of contract is it that you are there just to take money and nothing else. Everytime i check my bank account there's an ecs debit from justdial. What kind of service is it? I simply want my money back or i'll take strict legal action against justdial very soon.
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Nov 2, 2017
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
JustDial.com Customer Care's response
Hello Ms. Shah,
Incredibly sorry for the trouble. We have escalated your feedback to the concern team & you will be contacted shortly.
Team JD.
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