JustDial.com Complaints & Reviews

I went to just dial branch located in just dial limited, b wing, 3rd floor, temple steps, 184-187 anna salai, little mount saidapet chennai-15. I went to deliver a a parcel from huawei telecom but the staff treated me like stray dog asking me to get out and come in by a differ entrance was very upset. Its a inhumane act as they don't know how to respect. Please take action or i have to take this up to social network

One of the executive mr. Karan kapoor came from just dial to demonstrate the life time services provided by you at my home at delhi, on 12th oct 2018. No doubt services were very impressive and i and my brother was ready to start with the services. For that i have given 2 post dated cheques of 1st nov. 2018, with cheque no. 769194 for rs. 21, 240/- and 769195 for rs. 7, 080/-. (Sbi)

He also said that he will call before 1st before giving the cheque to get it processed. I have received a call but not from karan (As this was pre-planned, so that his no. Couldn't reflect on your record for confirmation) but from some abhishek and i have clearly mentioned that due to sudden demise of my close family member i am not able to bear this expense for now so "kindly do not process the cheques". He said okay. But despite of my disagreement your executive processed the cheques and now denying for the refund. As i am not in a state to bear this expense right now. I requested you for my refund of total rupee 28, 320/- as soon as possible in my account.

Aarti sharma
([protected])

Just dial services - fraud service, horrible customer care

1. I have never requested to be listed in their database.
2. My name has an initial that is not mine.
3. They have given an address which doesn't exist
They have been misdirecting my clients by booking appointments that i am not aware of and sending them to an address that doesnt exist.
4. I have been trying to get my listing deactivated for over 6 months now, still unsuccessful.
5. Called several times and spoken to several executives, they all repeat like parrot 'we are sorry for your inconvenience 'but never take any action.
6. Their supervisor is supposed to call me to confirm my wish to deactivate, the call hasn't come in 6 months.
7. My profile page doesnt have the option of cancelling the listing which i did not ask for in the first place.

Hi,

Despite the service just dial is providing, it is with regret that i have to write this letter.

Our company nazareth metals had ceased manufacturing in 2011 and as a result we've been operating from a different address.

We have begun production again and i've been after just dial to alter the details on the listing as the email id used earlier is defunct (Vsnl). I have no other way of altering these details myself and it's causing customers to refer to our older address or call up an older number, or use the older vsnl email. (All which are not in operation)

I have called up 4 times speaking with different executives who've assured me that it will be done in 24 hours. One even had the nerve to tell me i wasn't a paying customer and he couldn't help me. (How can one even expect to gain customers with this attitude?)

I request that the email id for nazareth metals (Ghatkhopar) be changed to [protected]@gmail.com so that i can alter the details as required.

If necessary, i even asked if partnership deeds or a company pan would be required, all to no avail.

Please tend to the matter urgently or i will be forced to take a legal route, as this wrong listing is causing me a loss of business.

Regards
Ian nazareth
[protected]

I cancelled the contract on October 7th the total amount was Rs 24, 000 were Rs 5, 900 was the first payment . After 5 days i called and cancelled the service die to false promises and false contract information and the representative told me that the service has been cancelled from now on no amount will be debited and the ad stopped and i did not receive any enquiries or ad after that . I gave two cheques to Just Dail which one has been presented and debited Rs 7, 500 on Saturday the cheque NO is 68903. I need the refund I have been calling and running around from November 3rd. I am experiencing the worst customer service then how can you provide the best service to people for their business?? Deepak is the sales agent and his number is [protected] he is the worst sales person I have ever seen. If I don't get the refund in two days I will be moving to court and send you the legal notice against Deepak and Just Dail coimbatore.

Just dial services was requested to close my account as it has not been lucrative at all. But they straight away refuse to help. They have refused to close the account

Their customer care executives are very rude and have threatened that they don't care about customer complaints or consumer court and customers can do whatever legal action they want because just dial pays no heed and is not scared of legal actions.

They refuse to accept closure requests, they refuse to discontinue irrespective of pathetic services that they provide.
They even charge huge amount of money for a change of plan but no change is made.

It is a total fraud service and just a money looting agency.

Details: just dial services
Account name: special persona by astha gill
Account with just dial since april 2018

Sir i was advertise my company last year i don't like justdial service so

i request stop service over your customer care no [protected] there is no response over lost 6 months

i can call hundreds of times no use not even ready to speak simply told please wait we transfer the call to concern department after 5 min cut the call a very worst service and even last six months i didn't get any stop service conformation every month amount debit in my account...

I m aijaz uddin shaikh from tunmarg aircon indore i was previous customer of just dial from last 10 years but from last 2 years i was disappoint from just dial about package contract value isrs.30000 but they increased about 400% then i will pay 120000 but last year settled in rs.100000 but i convert in ecs but from last 3 month i dnt get any enquiry from just dial & i complaint abt that no one give me batter resolution & i also complaint abt i[censored] not give resolution then stop my ecs but they dnt give any solution & continue hit ecs every month so plz give me my money back & stop my ecs.

Thanks
Regards
Tunmarg aircon
Aijaz shaikh
[protected]
[protected]

Ap ke waha ke ldko ne mujhse fraud kr ke chek liya ye boll ke ki sir 3540 ka hai 4 mont ka paik fr may bola may abhi nai krwao ga next mont krwao ga to wo bola sir is time festivl offrr hai ap ka chek bad me lgae ge ap ko add kr de to mayne chek 25. Sep ko diya ar may bola ki 30 nov tak chek lgana per mujhe kuch setup rest ka alg shift krna tha to may bola ki chek waps kr do to bola sir ap ka chek may bheja dunga fr 2 nov ko chek lga diya ar pyse le liya ar mujhe ecs plam me dall diya ab wo ldke na call resiv kr re na merw problm sun re costmr care pe bhi do din me 40 times call kia hold pe lga ke chod dete to plzz ap mera ecs ka plan cancle kre jo 3540 ka hai plan wahe activ rahne de may age plan bdana hoga chek deke bdwa lunga jo amont bne ga plzz mera esc plan deactiv kre.. Plzz

I've signed for justdial ad for my business but after getting frustrating for garbage leads i tried stopping their ecs but they have not stopped and after raise a request from my side regarding stop ecs they debit my account four times in one month and the debit amount is more then my monthly plan which i have choosed,

I contacted the bank branch and they said they are helpless they said it is need to be stop from company end but the company is not listening.

Any one suggest me any solution?

Just dial took this fraud to another level. I had listed my company in Just dial only for trial of one month. Please note that i clearly mention to the agent that i will continue this service if i will get positive response. She concealed some info regarding ECS and notice period, due to that i had been charged many times from company as well as bank. After the closing of my service still bank is charging me for the same. My bank asked me to talk to the authorities in the JD. I am requesting you once again, after so many calls on customer care, to return my money, which is deducted by your fault from my account, i.e. INR 5160/-, plus i want compensation to the harassment face by me to file a complaint and to talk to every executive and senior in customer care.
Company Listed: Gurkaaj Events
Contact No. : [protected]

I have taken a justdial ecs package where rs 1180 has been deducted every month from my account. So i want to end this package because the leads we are getting is totally fake and do not have genuine leads as we are expecting.

Now the customer care is saying that it will take 3 months notice period and after that my complaint will be considered.

So i believe that this is a totally fraud company and have a single vision to loot its client.

Hi everyone

This complaint is mainly for business owners who're about to go with this pathetic excuse of a listing company.

First of all, i'd like to blame myself as a director for trapping my beloved company consilium pathways into just-dial. I allowed myself to fall for the sweet talk of their sales team leader and completely ignored the container-ship loads of negative reviews posted online.

First of call, when we opened up our branch in mansa devi they had this marketing intern named vivek literally attack our phones day and night; texting and calling "sir kab plan lengay? Kab plan lengay?" and then he started coming to our academy 5 times a day for "sir please check dedo".
We explained to him that we'll go with justdial when we're ready but we're looking at all options, but this dude didn't relent, it came to a point where he started begging and crying for us to opt for listing or he'll loose his job. We eventually decided to cancel the just dial thing because of our logic "he who tries to sell too much, doesn't give too much" - god i wish i had held on to that.

Then they sent their big guns. A sweet talking team leader named mr. Javed who assured us that despite the negative reviews, we should try listing our business with just-dial and offered a lot of discounts. We were genuinely impressed with this person because he wasn't doing aggressive marketing and we fell for it.
We opted for a listing plan for one year and as expected, we only got 2 students in total from just dial.
After complaint after complaint to mr. Javed, he convinced us to go for a local area listing plan (Double the price of the original plan) in which he assured would give us return on investment. It was rs. 53, 000 rupees so we decided to go for emi.

3 months later, here we are being attacked with fake query upon fake query and not a single penny returned on the 15000 bucks that the emis took - i mean people literally scream at us that "we never even searched justdial!". We immediately gave this notice period to stop emi and have been assured that services will improve and emi will stop within 3 months.

Dear sir i surendra pal singh taken service of just dial shiv enterprises rajaji puram lucknow of rs total amount 7000/- which paid by cheque in the favor of just dial. This amount is in two part one is 2000 and second one of rs5000/-. This amount is already deducted from my bank punjab national bank rajajipuram lucknow dated 3 august 2018. Your concern officer mr adnan and abbas is told me no one any to be paid after this amount there is no ecs on this account. But after the month ecs send my bank of rs 776. So how could is possible in november the payment is deducted from my bank rs368, 115 and 44.

I request you please stop ecs against this account immediately i am not sign any documents of ecs. Other wise i go to court for this matter. We have some some proof regarding this case. So please stop this ecs and refund my money which deducted my bank.
Regards
Surendra pal singh
Ccnews crime reporter
[protected]
[protected]

Their is one travel agency named fair deal tour & travels (Dilshad garden) jd page link - (https://www.justdial.com/Delhi/Fair-Deal-Tour-Travels-DDA-Market-Dilshad-Garden...⇄
This travels agency is registered on fake address their is no travels agency on that given adress i have booked one luxury car bmw and done paytm of 8500 in advance but no service is given by them. He cancelled my booking and do not refund me the amount

I have informed to justdial call center several timea to stop my service. Because my business has been stopped. But every month they hitting ecs to my account. And now they are telling to me that i have not applied for the same. And now again they asking to me for payment.

I would like to suggest all my friends to hire justdial foe your marketing is very wromg decision. They also not giving proper leads.

We are one of our paid member in the name of kumkum matrimony. We have taken one of your plans for state listing on 26-10-18 with an total amount of 29500/- in which we have paid 7375/- as downpayment & the rest amont will be paid in 9 emis. One o[censored]r executive somen chakraborty has follow up with me till payment & committed that services will start till same day evening but till today on 30-10-18 my services hasn't been started.

Now we r feeling that we r cheated badly by jd so we want our registration to be cancelled & want our amount to be refunded. Kindly proceed for this & revert us asap.

Regards,
Tarun kumar
Sr. Manager
[protected]/ [protected]

My husband had high fever i booked an appointment through just dial for 11:00 a. M for dr rajan bajaj clinic at tilak nagar. When we reached his clinic the gorl on the reception said there is no appointment booked even she was not aware of online booking. We kept waiting for an hour he was not able to sit in that condition than too she didn’t bothered to fix our appointment early.

Dear Team,

I have trust in justdial, but I m shock that using your payment gateway service one fraud company cheated with the people.That company name is shopping zip.
http://shoppingzip.com/ This is number on which money transfer [protected].
you can easily find fraud complaint by a person on google and consumer forum.
I hope your team takes action on it.
I also put the complaint against the company.

I strongly suggest kindly take action on it otherwise I will complain against just dial and also write on twitter and facebook that justdial support such fraud.
Hope you will understand and take action on it .

Name :- asif
Company name:- (Asif interior and decorator)
Contact no:- [protected]

Dear (Contact person or organization just dial):

Unfortunately, your service) has not performed well (Or the service was inadequate because (Just dial). I am disappointed because (Explain the problem: for example, the service does not work properly, the service was not performed correctly, i was paid the wrong amount, something was not disclosed clearly or was misrepresented, etc.).

Asif interior and decorator) we have paid membership with just-dail we can not access my acount how it is work???
We can not see our company profile picture and our key-word
1:- no photos upload
2:- no video upload
3:- no my company profile upload

To resolve the problem, i would appreciate your if you not doing this then give our money back, enclosed are copies (Do not send originals) of my records

I look forward to your reply and a resolution to my problem and will wait until (Set a time limit) before seeking help from a consumer protection agency or better business bureau. Please contact me at the above address or by phone