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magicpin Complaints & Reviews

magicpin.in

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Updated: Jun 6, 2024

Complaints 315

Resolved

37

Unresolved

278

So far, so good. magicpin is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope magicpin will keep up the work and continue to help more customers with their concerns even better 🤝

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Id terminate issue

Refund for wrong payment in magic pin

Refund for wrong payment

Transaction was canceled, but the money was still deducted from my bank account and haven't received a refund yet.

Despite the cancellation of the transaction, the money was still debited from my bank account, and I have not received a refund.

Most useful reviews

Cancellation of order

They says refund is initiated but I didn't received

Delivery issue.

Remove my photos

Money was deducted by UPI transaction but didn't receive delivery

magicpin reviews & complaints(315)

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Address: Greater Noida, Uttar Pradesh, India

I ordered food from a restaurant on 6 june 2024 at 8:56 PM it's 10:00 PM now my food isn't delivered. driver isn't responding nor the customer care is. i haven't got any refund and customer care is not replying. i am hungry and can't order again until i get the refund, they are not cooperating at all i am providing the order number as well which is... Order ID:[protected].
Delivery Guy Name: Akash (OLA)
Phone No of delivery guy:...

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Address: House no 11, FF, Southend Floors, B Block. Sector 49, Gurgaon 122018

Hi Team,

I am writing to express my dissatisfaction with the recent service I received from Magicpin.

I had placed an order on June 1, 2024, at 10:35 PM for some sweets to take with me to Bangalore on June 2 to visit a friend. Despite waiting for a considerable amount of time, I did not receive any update on my order. I attempted to contact the delivery person, but my calls went unanswered. Additionally, when...

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Today in magicpin I ordered a tandoori chicken half plate in taste of india restaurant in Btm but they sent burnt food and very less quantity also when I asked customer care they are responding properly and not even giving my money back

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magicpin customer support has been notified about the posted complaint.

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I operated my restaurant through Magicpin for about three to four years. However, they delisted my restaurant and are now demanding money for relisting it. They insist that if I want my restaurant relisted, I must subscribe to a business growth plan, which requires a payment. Their approach feels forceful, demanding a sum of 10, 000 rupees, or they threaten to permanently delete my outlet. Despite my efforts to explain and resolve the situation,...

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Website: Magic Pin

I am running a cake business. It has come to my attention that a fake profile as been created under my business name in Magic Pin without my permission. Sudden action has to be taken against Magic Pin for making this....

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I had incorrect products delivered. Instead of picking the product and providing me refund, I was given partial refund stating the delivered product was of this price so we are refunding the remaining amount. I have requested multiple times to pick the product as I am allergic to those which were delivered and they can pick them and provide me refund. However, they kept sending the same response stating they have refunded the remaining amount...

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Address: Miryalaguda

I made wrong payment through magicpin and I request refund....

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I made wrong payment Using magicpin on 7/02/2024 amount of 1387.50.I request to refund the amount back please as soon as possible...

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I ordered food through magic pin it didn't get delivered. After contacting merchant they said they had given order to delivery guy without his confirmation, the delivery guy who picked up order didn't even confirmed order still that merchant gave order to him. After some time another delivery guy got assigned to same order when he reached merchant person from merchant was saying they already gave order to another delivery person. Because...

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I added 4 item tat calculated to 273 Rs but the bill is showing 395 Rs this is fraud what should I do...

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Hello team magic pin, i want to draw your attention that some of my posts are shared by you on global platform i. E. Google.com without my permission or without asking me. I just want to request you to delete my personal post from there, this will be more comfortable for me.
I already edit it my privacy to only me and they are still showing on google....

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I was called by a caller who claimed to be the icici bank employee and he said that annual charges on my credit card is applied so he will help me reverse it. He made me download an apk app and asked me to enter the card details and pressurized me to do so he said if not done now I will be paying the annual charge. The moment I entered the card details. 19500 was debited from my card. Although I didn't shared any otp and all....

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I ordered from ONDC on 2nd october and paid 300 bucks but the item was not delivered to me i called the delivery guy 15 times texted him on whatsapp and text but no response since then paytm and magicpin is not responding neither i have received my money i will post this on linkdin...

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Address: Magicpin, gurgaon

Today i had ordered few items from kumar sweets gh-14 Paschim Vihar through magicpin but they had cancelled the order without informing me and without refunding my amount.They were saying that the delivery partner reach your location with the order and called you but you didn't responded so the order was cancelled. The other side story is that i hv not received any call from any delivery partner could be some network issue.They should refund...

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Hello team magic pin, i want to draw your attention that some of my posts are shared by you on global platform i. E. Google.com without my permission or without asking me. I just want to request you to delete my personal post from there, this will be more comfortable for me.
I already edit it my privacy to only me and they are still showing on google.

Following are the Image links.

https://images.app.goo.gl/q7mCLnoi4rxXX2v88br...

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I placed order on 12-July 2023. After placing order, the payment portal opened. I select UPI and the payment done successfully. the order not placed. I tried the same again the order placed. I try to request support. It shows Failed to create support ticket. Please try again later.

same happened[protected]. Same. I ordered paid, Payment done successfully, but order not placed amount debited. Again, I ordered the order placed...

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I ordered food in ondc (Paytm), . I choose UPI as my payment method. I paid. It was successful but Order not placed. Again I ordered, After payment the order was placed. I was happened on 12-July-2023.

Same Happened today 14-July-2023

No Support from Paytm, Whie raising support ticket it shows failed. Try again later after entering my mail Id and Name:

Pending Refunds for 2 Orders...

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I placed an order for a 7500INR voucher from Titan Eye Plus, but unfortunately, I haven't received the voucher despite the deduction of money from my account. According to the magicpin website, they claim to have refunded the money, but it has not been credited back to my account yet. It has been five days already, and I have been attempting to contact a magicpin agent without success.

Even after contacting multiple times to...

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I placed an order for a 7500INR voucher from Titan Eye Plus, but unfortunately, I haven't received the voucher despite the deduction of money from my account. According to the magicpin website, they claim to have refunded the money, but it has not been credited back to my account yet. It has been five days already, and I have been attempting to contact a magicpin agent without success.

Magicpin TransactionId : [protected]e3100f3abr...

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I am buying kalyan jeweller voucher of rs 10000 but that voucher is not redeemed but magicpin not help...

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