Claimed

magicpin Complaints & Reviews

1
Last updated Nov 26, 2023
Complaints 306
Resolved
34
Unresolved
272
Quick Links
Statistics
Share
Contacts

File a complaint to magicpin

Having problems with magicpin?

File a complaint and get it resolved by magicpin customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
magicpin
Customer Service Contacts

magicpin Phone Numbers

Phone
+91 12 4401 0021
189
134

magicpin Website

magicpin Head Office Address

Plot - 379 & 380, Sector - 29
Gurugram
Gurgaon District
Haryana
India
122001

magicpin reviews & complaints(306)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
King_king80
Nov 26, 2023
Report
Copy

I added 4 item tat calculated to 273 Rs but the bill is showing 395 Rs this is fraud what should I do
+2 photos
magicpin customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    poem14
    Oct 30, 2023
    Report
    Copy

    Hello team magic pin, i want to draw your attention that some of my posts are shared by you on global platform i. E. Google.com without my permission or without asking me. I just want to request you to delete my personal post from there, this will be more comfortable for me.
    I already edit it my privacy to only me and they are still showing on google.
    magicpin customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Divyank___
      Oct 10, 2023
      Report
      Copy

      I was called by a caller who claimed to be the icici bank employee and he said that annual charges on my credit card is applied so he will help me reverse it. He made me download an apk app and asked me to enter the card details and pressurized me to do so he said if not done now I will be paying the annual charge. The moment I entered the card details. 19500 was debited from my card. Although I didn't shared any otp and all.
      magicpin customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Harshasinghtomar
        from New Delhi, Delhi
        Oct 4, 2023
        Report
        Copy

        I ordered from ONDC on 2nd october and paid 300 bucks but the item was not delivered to me i called the delivery guy 15 times texted him on whatsapp and text but no response since then paytm and magicpin is not responding neither i have received my money i will post this on linkdin
        magicpin customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Aapj
          Aug 13, 2023
          Report
          Copy

          Address:Magicpin, gurgaon

          Today i had ordered few items from kumar sweets gh-14 Paschim Vihar through magicpin but they had cancelled the order without informing me and without refunding my amount.They were saying that the delivery partner reach your location with the order and called you but you didn't responded so the order was cancelled. The other side story is that i hv not received any call from any delivery partner could be some network issue.They should refund my amount otherwise i would take legal action against such thief company so that other innocent people are not fooled by them.
          magicpin customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Ankit Bhasker
            Aug 11, 2023
            Report
            Copy

            Hello team magic pin, i want to draw your attention that some of my posts are shared by you on global platform i. E. Google.com without my permission or without asking me. I just want to request you to delete my personal post from there, this will be more comfortable for me.
            I already edit it my privacy to only me and they are still showing on google.

            Following are the Image links.

            https://images.app.goo.gl/q7mCLnoi4rxXX2v88

            https://images.app.goo.gl/LZLhRr6XTSAwYQUZ9

            https://images.app.goo.gl/spcVCWHRJ5siVV6Z8
            magicpin customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Julies1800
              from Chennai, Tamil Nadu
              Jul 14, 2023
              Report
              Copy

              I placed order on 12-July 2023. After placing order, the payment portal opened. I select UPI and the payment done successfully. the order not placed. I tried the same again the order placed. I try to request support. It shows Failed to create support ticket. Please try again later.

              same happened[protected]. Same. I ordered paid, Payment done successfully, but order not placed amount debited. Again, I ordered the order placed successfully.
              +4 photos
              magicpin customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Julies1800
                from Chennai, Tamil Nadu
                Jul 14, 2023
                Report
                Copy

                I ordered food in ondc (Paytm), . I choose UPI as my payment method. I paid. It was successful but Order not placed. Again I ordered, After payment the order was placed. I was happened on 12-July-2023.

                Same Happened today 14-July-2023

                No Support from Paytm, Whie raising support ticket it shows failed. Try again later after entering my mail Id and Name:

                Pending Refunds for 2 Orders
                magicpin customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shubham_123_#
                  Jun 27, 2023
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                  Report
                  Copy
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  I placed an order for a 7500INR voucher from Titan Eye Plus, but unfortunately, I haven't received the voucher despite the deduction of money from my account. According to the magicpin website, they claim to have refunded the money, but it has not been credited back to my account yet. It has been five days already, and I have been attempting to contact a magicpin agent without success.

                  Even after contacting multiple times to magicpin the response was quite same
                  As far I didn't receive any money from magicpin.

                  magicpin Transction Id: [protected]e3100f3a
                  Refund ID: #[protected]
                  Jun 27, 2023
                  Complaint marked as Resolved 
                  issue resolved.
                  magicpin customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shubham_123_#
                    Jun 27, 2023
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                    Report
                    Copy
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    I placed an order for a 7500INR voucher from Titan Eye Plus, but unfortunately, I haven't received the voucher despite the deduction of money from my account. According to the magicpin website, they claim to have refunded the money, but it has not been credited back to my account yet. It has been five days already, and I have been attempting to contact a magicpin agent without success.

                    Magicpin TransactionId : [protected]e3100f3a
                    Refund Id: #[protected]
                    Jun 27, 2023
                    Complaint marked as Resolved 
                    issue resolved.
                    magicpin customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jatin350
                      from Delhi, Delhi
                      Jun 24, 2023
                      Report
                      Copy

                      I am buying kalyan jeweller voucher of rs 10000 but that voucher is not redeemed but magicpin not help
                      magicpin customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        jishnughosh21
                        Jun 19, 2023
                        Report
                        Copy

                        Address:B1 ramgarh kol 47

                        I ordered biryani from Sagar Biryani at 8:30pm but I won't receive the order yet
                        Also I don't receive the refund

                        I want my money back!!
                        +1 photos
                        magicpin customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ramu Ganesh
                          from Hyderabad, Andhra Pradesh
                          Jun 3, 2023
                          Report
                          Copy

                          Address:2 2 1109 b Ramakrishna huts, Amberpet, Hyderabad.

                          I ordered family pack biryani in Royal Biryani and Kabab and Juice Center online in Magic Pin. They delivered me single biryani. I contacted them, they are rejecting my calls, I contacted chat support they are processing me refund of 175 out of 420. I said I want full refund. Even the chat support closed my chat. The voice team called me and said the merchant is denying to pay the full amount. If merchant is denying it is not my fault. It was his fault who delivered the item which doesn't even cost 100 rupees and just denying to pay full amount. It completely shows how they are doing fraud. Even the voice team cut my call in middle. I want full refund. I don't want this item. It is still unopened.
                          +1 photos
                          magicpin customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            L
                            la.mafiosa.pune
                            May 28, 2023
                            Report
                            Copy

                            Due to some collusion between my staff and MagicPin ( i guess), this express package activated without the CONSENT of the owner.

                            AND we are at a great loss as you deducted the initial amount from our wallet and keep deducting 45% commission on every order. We realized this recently and deactivated the package.

                            Why can't you take approval from Owner before deducting money ?
                            Don't you think you are inviting FRAUD by not verifying the Person ?
                            As per RBI guidelines, you should do proper verification before taking out Money, you are against RBI guidelines.

                            We want our money back, as this deal was done without Owner Consent, you can;t do deal with Staff and without verifying staff Designation...any Tom and Dick Say...I am authrized ...you should verify...else u r responsible...
                            magicpin customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Tanush Varindani
                              May 22, 2023
                              Report
                              Copy

                              Address:Gurgaon delhi

                              Hello my name is Tanush Varindani and the management is playing with my account like they are just blocking my account without any valid reason like from past months i have given them almost a business of 50k -1lakh but then too they are blocking my account and when im complaining then they are telling me you have been marked as driver or manage of the team and i am like i am a student studying and they are telling me i am in their team so i told them i can provide you my pan details then too no reply so can you take some actions against them plz its a request the management is playing with my acc
                              +1 photos
                              magicpin customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Piyush0586
                                May 17, 2023
                                Report
                                Copy

                                Unfair trade practice on save athon offer

                                Magicpin has launch a offer sav a thon on 9 may 2023 in which 4 transactan has to be done with in 30 days of 25 rupees each in 4 diff. categories to get a 500 amazon voucher and I have done 3 transactions but on 10 may they have changed their T&c and mention that 100 rupees transaction has to be done to get the 500 amazon voucher but they have reversed my previous 2 transactions because they are not of 100 rupees but if they are updating...
                                +3 photos
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy
                                V
                                vartika says
                                May 17, 2023
                                Report
                                Copy

                                In respect with the oder paid from magic pin on paytm . Firstly the rider refused to come to the location and shouted at me for ordering from a far restraunt, since it was a prepaid order i was trying to convince the rider to come, he demanded for 50 more bucks for coming that far and the time i refused that i will not pay extra he stopped picking up my phone and i kept on trying to speak to the restraunt they said they don’t have any control as it was magic pin rider.. the order on the paytm was showing delivered, i called the rider from a different number and asked to whom he delivered the order he confirmed that he gas returned it back to restraunt and i will get my money but 2 days have passed i have not received my money please help
                                [protected] - mobile
                                magicpin customer support has been notified about the posted complaint.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Amaan0509
                                  May 16, 2023
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                                  Report
                                  Copy
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  I have done 4-5 category transactions in save a thon challenge but I still haven't received my reward I have spent almost 780₹ trying to complete the categories and you guys are not giving me promised reward Amazon pay voucher 200 Myntra 108 Himalaya 118 BookMyShow 250 Food delivery 105 Total 781₹ *Please give me a resolution or else refund all my transaction if you are not going to provide me my amazon 500₹ voucher code* I have followed all the terms and conditions of the offer
                                  Phone no. +91 [protected]
                                  Email: [protected]@gmail.com
                                  +1 photos
                                  May 17, 2023
                                  Complaint marked as Resolved 
                                  Magicpin has finally now provided me the mentioned reward Amazon voucher Thanks!!
                                  magicpin customer support has been notified about the posted complaint.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    rohitbahri
                                    May 16, 2023
                                    Report
                                    Copy

                                    On Sunday i ordered food
                                    the money got deducted from my paytm and the transaction id is [protected]/PYTM6347fce-c1b4-49c2-b786-13aeed3e3c8a on 14/o5/23
                                    the merhant didnt o
                                    deliver any order
                                    kindly refund my money
                                    magicpin customer support has been notified about the posted complaint.
                                    Helpful
                                    Be the first one to find this review helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Hir12345
                                      from Pune, Maharashtra
                                      May 15, 2023
                                      Report
                                      Copy

                                      Address:Pune

                                      Hello,

                                      The restaurant where we made the payment is not accdpting the payment.

                                      We have to pay there in cash.

                                      Please refund me my amount.

                                      I am attaching the screenshot here for your reference.

                                      Please reply ASAP.
                                      magicpin customer support has been notified about the posted complaint.
                                      Helpful
                                      Be the first one to find this review helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit