JustDial.com Complaints & Reviews

Astrologer akshay
12:05 pm (5 hours ago)

Hi. The team. I call your customer esc service department for stop the ecs as i am unable to provide my astrology service as i am going out of country. The fraud and fake person mr. Abhinav (Education less) excutive say me that we dont stop the ecs. We charge you regular if you out of country as well. They misbehave with me like they are the company owner. I control my level else i direct come to your company and tell them how to talk with your customers. I need to complaint you first else i go for fir against him... I want to stop my ecs as well tell me my account balance. How can its will refund... As well remove my listing from justdial...

Akshay kumar.

Cell no. [protected].

Vishnu astrology and vastu.

I updated my jdpay kyc details two months back. And i received money ₹500 from my customer after kyc i. E. On 1st sept 2018. But that amount was not credited into my bank account. It showing the pending.

Order: idbpa2z3u2
Payment status:
Please upload kyc to receive the amount in your bank.

I contacted jdpay costumer service but they are saying the paytm bank is not supported by them. So please send the another bank statement to [protected]@justdail.com. But the mail is not going to that mail id. I again called them and they said same mail id. Same problem. Then i again called me. This time they given new mail id which is [protected]@justdail.com but now also same. Mail is not going to it. It is almost one month. Please consider it. Why i need to send mail like this. You have an option in mobile app. But there you disabled change option. Please consider my request and approve my kyc as soon as possible.

Hello sir, i registered my services on just dial . They offered me a life time listing @11800 with full support and with all regular and verified leads. I paid 11800/ to just dial.

Now i am not getting leads. I called 4-5 times to [protected] and mr shayan (mob [protected] from just dial ) and Mr Chirag ([protected] from just dial, i paid money to him) but they said to me wait some day, you will get leads.
after 15 days i called to [protected], they told me you have taken life time listing package, in lifetime package you will not get more leads.
now convert your lifetime package in one year.

It was promised to me that you will get regular leads as in yearly package but now they are telling a lie and not providing me leads.

now i do not want to convert my lifetime package in yearly package because they promised me .
I want to get return my 11800 / because just dial is liar.
sanjay singh
[protected]

Hai,

A few days back we send a mail to just dial regarding our ecs contract cancellation they told as per contract 3 months notice period i said ok.
After 3 months i called again they told please wait for another 3 months.
How long we wait. Just dial executives are told the same answer. We want to speak to any managers level. No clear responses from just dial customer care executives.

I have started new business and has taken just dail services. I paid 3 months of amount which is 17700. But with in 30 days itself i have to decided to close my business due to some personal issues. I called to customer care and explained the same.. I have requested them to cancel my ecs they said it’s not possible.. I asked them if i am not doing any business how will i pay that amount and also i don’t want your services anymore. But still they want me to pay for one year. Without using services why should i pay for one year? This is fraud company they should provide services to people who opted for, if they want to cancel they should be able to cancel services. My ecs amount for every month is 5900. Please help me out here!!

My phone number is listed under different business without my consent. I am using this number for almost 10 years. Its listed under different websites like justdial.. I have never used Justdial, How can a website list phone number without approval ? I have complained multiple times but they never removed. I am getting 2-3 calls daily for last 6 months but no action from Justdial till now.. My No: [protected] The number is posted in just dial web site and yellow pages against M/s Jet Dry Cleaners No. 64, Near Moon Plex, West Perumal Maistry Street, Madurai, Tamil Nadu - 625001

Respected sir,

I would like to submit undermention lines

Sir, my mobile no [protected] was erroneously added with shillong, meghalaya xpressbees service through your site i. E. Justdial

As a result the same showing in internet at your site and the customers are asked/querry about their parcel, as i am not belonging any courier service.

Therefore, i kindly request you to for omissions/deletion the above mentioned mobile no from internet or courier service.

I hope you take necessary and early action at your end, please.

I registered my mother's business on just dial for a some yearly plan, however i within 3 days of registration of 87000/- i requested them to cancel my plan and refund my rs 21000/- and monthly emi of approx 7000/- they are giving me replies like now we cannot do it and that i will have to keep on paying the emi which i do not want to continue.
Inspite of calling the company so many times and the executive pratik gavli who signed me up im getting the same response. Why are they forcing me to pay when i'm absolutely not happy with their services. And now they have started deducting emi from my debit account inspite of asking them to stop. This is harrassment and forcefully looting money.

We are facing a same problem like mr. Pranshu agarwal has mentioned here. We have given for advertisement for our business in tirupur last november. A person called vigneshwaran from coimbatore just dial, contacted us and got the contract form signed from us, but the form was not completely filled.
We trusted him and the just dial company, as per his explanation, we paid rs10, 325/- as three months advance payment for the one year contract, and the balance payment is paid as ecs from bank every month rs.3442/-.
But now as promised ecs should have stopped, as they have three months advance with them. But amount is still being deducted from bank, i contacted vignesh, no proper response from him, he asked us to contact only [protected] and he started avoiding our calls. We spoke to the above numbered persons, they doesn't agree to stop ecs and said the advance amount will be used only after one year service and they need three months prior request to stop ecs.
I asked them to send mail explaining whatever they try to say, but i received mail like this < as per our recent discussion & agreement terms, your ecs stands continued. We look forward to having a strong business relationship in days to come.> i find no signs of just dial agreeing to stop ecs.
Worst than all this, i am not at all satisfied with the leads generated for the amount i am spending. I tried to edit and modify the listings, but the page does not work. I tried searching for our products myself, but our company name is nowhere to be found.
I complained about this to the above number for guidance, they said they will contact soon, but no body calls back. This is the worst website, i have come across and have spent so much for this. Even the free listings in many websites, works wonders for me. Just dial is just keen in getting the money from customers and they never guide or help them to get business. After seeing so many complaints against them in the net, i would like to warn everyone to be very careful before signing a contract with just dial. Once you get trapped, you will have to loose money.
If just dial is really a good company, they should come forward to compensate my loss by refunding the amount spent. At any rate ecs should be stopped immediately. I want a confirmation letter from them to stop ecs immediately.
Mangayarkarasi. M

I got my business registered on just dial 2014 and within next 12 months i got my plan updated and purchased the fourth ranking and was paying emi.

Everything was fine till the beginning of this year till i got a call from the sales manager and he said we are closing down this plan and you have two options either to go with normal plan which will have random ranking or premium plan to be there in top 10 but, now there is no fourth ranking and if you want you can buy 1, 2 or 3 rd ranking. To this i told him that i will not sign anything and company should send me a letter in this regard. It maintained status quo and i got a call in the last week of march 2018 to visit their office at tonk road, jaipur to meet their branch manager, i met him and said he has spoken to the head office and the fourth position can be retained if i give him a cheque of rs.48000/-. I gave the cheque to them but, the things have worsened since then. We hardly get 1 call in 2 days and there is no body to take care of our complaints.

I think it was a big collusion of the staff and the branch manager there to rob the pockets of the existing clients.

Hi,
I have taken the 4th place for dth leads 2 months back but your sales executive not fulfilled whatever commitment he had given. Also i am not happy with your service. I sent a mail for cancelling the agreement and refund process but no action from your company.

Are jd is started cheating customers?

If you have not refund my money i will register a legal complaint...

Hope will get positive revert asap.

Regards
K balamurugan
Bm tech serve
[protected]

I had signed a contract with just dial and was told that just dial will provide me good leads but they were ot providing good leads so i told them to stop my ecs paymentseven after telling them they will not stop ecs payments i mailed them i called them but no support from them so i called my bank manager to stop ecs but they were also not able to stop ecs and my money got deducted every month so i did not maintain balance because of there unfair trade practice after 5 months suddendly my account got debited 25 times by them. I am urging everyone not to take leads from just dial as it is a fraud company which never listens you.

Its my humble request not to a single rupee to this company and not to work with him and please beware of them.

Karan
[protected]

Just dial customer service is reduculas .I got the no from just dial[protected]/[protected] this is vendor no .1 st sep I called just dial, and I got this no because I want to courier my bike from pune to asansole first-time they told that its cost will be 4000 rs after 5 th Sep I called and then Mr vikash the person name he telling me that its not possible after that he deal with me 5000 and pick up date was 10 th Sep but he not send any person because of all india strike and he informing that 11th he send the person for pick up the bike .11 th I called at 8.30 am and I asked him that when he sending the person he told after office open 10.00 am he can send the person but 9.00 am Mr vikash called me and telling that today is not possible because of no staff today they have pending works, then I asked that when it's possible he told me that its not possible because of in that amount I don't have any profit so he denied to pick up the bike and he disconnect the call .I called him and I asked how much I should be pay for pick up the bike he telling me it's required 8000 rs .After negotiation he ready to pick up the bike after paying 75000 huge amounts.I ready to pay because of i should be leave Pune at 6.30 pm on11 th Sep .Mr vikash told me that ur bike will be delivered with in 6 days . When i called 18 th he told me that its take 2 days more time because of Ganesh Puja that time also I agree for me it's ok.After 20 th he telling me it's take more time because off Truck no plate was wrong till the time I adjust and I coordinate with the person.finally I got my bike 4 th Oct but looking glass brocked, front mudguard damage in petrol trunk no petrol .who ever reviving that bike how to start that bike they don't have manners that much to refill some petrol .when I informed Mr vikash that all this things he telling me it's owner risk it's not my problem.when I called just dial 7 times regarding all problem but they pick up the call and telling that sir this is not concern department so I transferred ur call to consult dept second time they transferred one senior lady pick up my call when I telling all the problems she disconnect my call that lady it's really nonsense reduculas bad manners she's behaviour like not education don't know how to talk with the customers. 7 time I called but no solution from just dial team . It's really so pathatick, bad exeperience I never suggest to any one to take courier service help from Just dial

I have registered with just dial in april 2018. I have paid 1, 78, 141.00 and selected almost all categories in computer education.
Just dial acting smart they gave me category of autocad now they again introduced new category like civil autocad, mechanical autocad, electrical autocad, architecht civil. Now they say that we cannot add new categories. I said that this are same categories for autocad.
They have done same method of additional categories also. They have take new customers and given them priority over us.

After paying hefty amount of 1 lac 80 thousand around i am not able to get good business.

They are big cheater and i dont trust anymore. I will never ever subscribe with them even if they offer free service.

Hello
This is d. K thaily bhandar (Dktb)™

We had enroll with one of your packages for my company.

Jabbir shaikh is the executive who visited our office and completed all the possibilities.

I am from ulhasnagar -3. My services started but still not received my invoice.

And for jdrr certificate, i approved them already and they assured me will deliver it within 15 days.

Now this scenario happened more than a month ago.

Kindly look into this matter.

Regards
Dktb™

Hey,
My business was registered with your site and total cost of this 10000/-.
I have paid 9000/- my business was stop to some reason in july 2018. I have meet your executives for ecs cancellation 10 times they assured me.
Now your officer told me if you take new package they cancel ecs other wise ecs will continue.
Totally dissatisfied with your behavior and response cell. I am unable to understand why you take so much of time when you need to stop some service and if you want to activate something you hardly take a minute to take out money from your customer's pocket. You are not stopping ecs service and we have requested for that mannier times. I have paid 15000 rupees, even if i am not availing that service. I will not going to pay a single rupee because of your irresponsible become. Instead of valuing customer you are befooling them. Stop this service immediately and compensate the amount i have wrongly charged. If you are unable to provide me any solution i will go to the court. And your company will not provide any service for free and my 15000 has been wasted just because of you, this is an humiliation from your side that i am writing these words.
If you are unable to contact on my number. You can call:[protected].

Hi.

Im aanchal sharma, i made the registration on just dial on 14th of august 2018, there were two accounts. I have made the two payments. One is for 3640 and another is 2360 the cheque to (Akash). After 3-4 days before starting of the services i requested to the sales executive to stop the cheque as there is insufficient balance in my account and i have stop doing the business for now.

Sales person told me that, he has submitted the cheques it will get bounce, i said ok. He dint informed me about the ecs payment. And i told him i dont want to countinue for now.

After a month when i deposited the amount of 25000 in the same account, 10000 got deducted, 2 payments of the packages which i choose for the leads and 5000 as a ecs payment, which bank told me that there is one installment which is going on. And i was not aware about it.

Today i called to the sales executive and asked him about it, he said mam apne apni ecs service stop nhi krwai..

Just dial is responsible for it as they do not provide the whole informations to their customers.

I want my money back, ecs deduction amount as the package amount. I dint even used the serives for once.

Please help me guys. Bad experience with just dial, i would never ever recommand any one to use just dial servies.

KB GROUPS INDIA
Attachments
5:36 PM (1 minute ago)
to delhi

Dear Concern,

My registered phone number is [protected] and my company name is "KB Groups India", as per your customer care support team told me i got a message regarding ECS renewal, but i checked properly my mobiles message i didn't get any message from your side and your ECS system attempt fail due to insufficient amount in bank and its happen 4 times i charged by bank "573", "590", "590" and "39".
I don't want to continue with your service, it is really pathetic. When your market representative "Mr. Nikhil ([protected])"visited at my office he did not explained me taht what is ECS, as well as i told him clearly "i will try it for two month after that if business will come then will continue ", Nikhil and Yamini ([protected]) told me "Don't worry sir just call us we will close your service" and now they are denying and told me to contact your customer support . Your customer support people told me he will do the needful after 24 hours. Its very sad but true, we didn't get single project. So now after losing 1700+ amount without any information, "I don't want to go with your service any more and your marketing people making me fool and you guys are also" . I signed ECS form when your executive given me assurance to stop our service whenever we will want, but now Nikhil and Yamini is denying

I linked my friend's account because that time only she having cheque and after these deduction she closed all the service. So now you can not able submit ECS on her account. So cancel all the deal at your end because i don't want to waste my money and i am not capable to use your service as well and refund all amount charged by bank. If customer paid 1700+ rs fined amount then customer will also pay 2360 if you guys update customer properly but anyway, I am repeating once again "Deactivate all the service and cancel all the deal, i don't want to use it any more, bad experience with you guys. "

Regards
Anand Kumar
Business Head
KB Groups India

Dear Aviraj Bose,

Dear Aviraj Bose & Pankaj

With reference to your below mail dated 27/09/2018 followed by number of follow ups through mails to JD Pay transaction ID: BPU4C9C3, we would like to inform you that refund of Rs 4999/- with reference no. [protected]. not received till today 03/10/2018.
Treat as a Final reminder

P.Santhi Sagar Rao
Mobile No: [protected]
[protected]

From: JDpay CS
Sent: Thu, 27 Sep 2018 13:14:53
To: [protected]@rediffmail.com
Cc: [protected]@wayscoop.com
Subject: Refund Request_BPU4C9C3

Dear Mr. Sagar,

Greetings from Just Dial Limited;

With reference to your refund request received for JD Pay transaction ID: BPU4C9C3, we would like to inform you that refund has been initiated from our end with reference no. [protected].

Assuring our best services.

Feel free to contact us for any further assistance required. We are committed to give you best of the customer service experience.

Thanks & Regards,
Aviraj Bose
JD Pay Team
Just Dial Limited
Online Customer Care Link: http://cms.justdial.com/customer-care
Website: www.justdial.com

I am sending mails since last 5 days and called so many times to customer care but there is no solution. One keyword they have added computer software dealers. I sent them mail to remove this keyword. I also told them on phone to remove this keyword. But no solution. Even from my account this keyword remove option is disabled.

They do not reply mails easily. If you try to get new plan they will reply with in hours.

My company is innovision web solutions

I am very much upset with this keyword computer software dealers and getting unnecessary leads and from 5 days my all leads quota is wasted. Kindly solve problem