JustDial.com Complaints & Reviews

I got a call from just dial employee rahul from [protected]. He insisted that i shd purchase a paid ad.. Although i told him atleast 10 times that i donot need it. I disconnected the call as he kept on arguing that i hav to purchase it. He again called fron private number [protected] and started a verbal fight. This is ridiculous i need apology from him. Just dial shud take strictest action possible against him.. Else ill my a police complaint and get this person and just dial sued. Also i tried to complaint by calling [protected] just dial.. But they kept me on hold and finally "did not"
Transfer the call to the complaint department.. The executive was preeti from malad mumbai who was not ready to take my complaint and kept me just on hold.
Need a proper apology... Just dial and employees are harassing for paid advertisements.
Its absolute nonsense that they harass business people for thier benefits.

Ali kachwala
[protected].

Dear concern,

Fraud done - incorrect data had shown to push sales
I am your paid customer in the name of heritage veshbhusha - pxx79. Xx79.[protected]. L6z5

I had already raised the ticket about not getting any inquiry within 5 km area of chandkheda.

I repeat in this query again that, i was informed by your sales executive that in a year there is 7000+ inquiry which comes to 80-90 inquiry per day.

But since my joining as a paid customer with justdial, there is not a single inquiry from my nearby area (5 kms).

Then a executive called me and made some changes in the keywords. But still i am not getting any of the single inquiry.

I am very very dissatisfied from justdial and request you to process my refund of my amount.

Please accelerate my request for refund. Treat this as urgent and refund the amount as per my transaction.

I took a pest control service from just dial and had 0% result. Lost count on how many times i called to complain and absolutely no response from just dial and the pest control company.. Cheated me on my money. When i called for service i got the service in a day.. Now its more than 20 days that am trying to contact both. And the company was so rude to me when they spoke to me. Anz pest control pvt ltd is the pest control company. Please help me get back my money or get the service redone properly

Two years earlier i made an account on justdial for growing my business but since the last one year there has been no response or growth so i decided to shut down the account for which they were charging me 2950 for every month. So when i told them to do so they began to give excuses that the contract is not completed so you have to continue paying for the services even if you don't get any business. I tried many times but they take the amount every month

In my regrous follow up my ad active on 03/08/2018. But my business name has been changed by your side when i am complaining this they want documents or blintly says talk marketing personals. Why so? When your employee anubhav tyagi and roshni who are not picking my phone now have asure my business name (Recruitment of lic agent in ghaziabad and noida by do jai singh) at the time of first meeting. Mr anubhav tyagi has register it in your site and shown it in front of me. For this he has taken total rs36108 in cheque+ rs 1000 cash.
There is no customer service after selling product. Either he is getting there right product or not. You all are behaving like as i have done any big mistake.

In a single line - justdial a cheater, and fraud service provider.
Infact they forced their "loot" on custumers.
I have purchased a pakage from justdial for my business and they assured me for "mind blowing services", but they only cheated me and deducted forcefully aprox rs.20000/- by their ecs system evenafter my request to stop the services.
Their customer care services told me that they don't provide any complait referance id also.

Dear sir/madam,

My name is kalyanjit bhattacharjee. I have an musical event set up called k. B's malhar events & entertainment. I am already your paid client since 4th of july. I have already subscribed 42k package from just dial. I have been told that i should at least get 180-200 inquiries in a month. I am getting only getting maximum 3, most of the time 1 and sometimes nothing in a day. The most pathetic thing is whatever inquiries i am getting from you is absolutely irrelevant. Most of the time i get the inquiries of strugglers, vendor for event managers or marketing companies which i do not have any connections with my business. It has been happening since 1 month now and i am getting pissed off. I have already called just dial customer service several times and complained about the same but no action has been taken till date, i have decided to discontinue the service with you. Now i strongly believe that you would not be able to give me any resolution for that service. Kindly let me know about the procedure to discontinue my service and also let me know the process of getting reimbursement for the money which i have already wasted for your pathetic service.

With warm regards
Kalyanjit bhattacharjee
Cell-[protected]/[protected]

To Whom So Ever It May Concern

Dear Team,
My name is Rajeev Kini, and I have made the payment of Rs.15000/- to Mr.Deepak Thakur & Ms. Ruchita Kadam for my advertisement with the name Dexter Pet Boarding And Holiday Homes.

However it’s more then 36 Hrs now that my advertisement is still not activated. I tried to speak to multiple people on your customer care no[protected].

I spoke to Nenith(TL), Vitthal, Priyanka (TL) & somebody from customer care I don’t recollect his name, about this problem.

But I was surprised to understand that you’ll dont have any process of generating service request Number.

My call was transferred multiple times to some customer care department but it was not connected for some 25 mints.

I wasted all my energy in just reaching the right department, and that too without getting any service request number.

Is this the way you’ll deal with first time customers ? Your team don’t even have courtesy to call back. So far the issue is opened and I am yet to get the feedback from your department.

Ms.Priyanka, told that she cannot give me any nodal officers contact number & name where I can escalate this issue. And she told me I have to follow the same ordeal & if I am lucky I might get connected to the customer care & I should call them during working hours only.

To the one whom is reading this message, If there is some shame or courtesy left in you, kindly get my issue resolved & arrange a call back for me.

Mr. Bacchan should be publicaly SHAMED for doing your advertisement. If my account fails to get activated max by tmw, I have to go to social media & consumer court for getting the issue addressed.

RK

I Registered My Listing Under Vishnu Astrology And Vastu Cell No.[protected]. I Give 2 Cheque First is 7080 And Another is 7662 Plus One ECS 3540 Debit In My Account... They Lie About Plan That In Diamond Pack With Supreme Pack But Supreme Pack Not Activated Automatic 1000Rs. Increase in My ECS... They Tell Me 4762 Something But Its 5742... Automatic They Create Fraud Without Inform Me / Without My Knowledge They Activate Package 1000Rs. MORE... And The Manager Kapil Is A Big Lair They Create More Fraud But I Stop Them... Be Carefull While Deal In Justdial... Save All Proofs With You Like Me... They Are Steal Your Money... I Also Do FIR And Report To Cyber Crime For That... Akshay Kumar

A placement consultancy in jalandhar, named, INSTANT PLACEMENTS. The Owner, who is a lady, blackmails people over jobs. Other than the condition of 50% salary payment to her, she asks for huge amounts of money ranging till lakhs. And only on this condition agrees to provide jobs. Please remove her advertisement from just dial before she makes fool of the other innocent people

Regards

Earlier i have taken a service from justdail and signed an ecs form but at that time they dont tell us about the contact and details of ecs..
And now when i want to deactivate my ecs contract they said that it was contract of 1 year and before it we can't stoped it was like a ceating it also effects our bank statement and daily we have to pay charges..
I request from just dail to stop my ecs
Which was heated daily on monthly basic

To whom it may concern:

I am sending this stop payment order to instruct you to stop making payments from my bank account[protected] to just dial.

As i was confirmed by justdial employee when i asked to stop tie up before any agreement that you can stop service anytime but now amount is deducting from my account

I wish to stop all future payments to this company;

I expect the next debit may be zero.

In the amount of rs. 1180

On or near the date of 15 august 2018

Sincerely,

Sonam kumari
[protected]

I mr. Deepak kumar meena has enrolled in paid just dail subscription to regustered my bussiness in just dail by a agenr if just dail named brijesh his contact number is [protected]. He took 12000 cheque frim me i told him to represent the cheque on 5 th august and he forcedfully represnet if on 31st july to complete his monthly target... And now my checque is bounced and he ia not even receuving my call..
My details
Deepak meena
[protected]

Hi,

I have a beauty parlour listed on just dial with the name rines beauty parlour in satara. But all the data in the current listing is incorrect and i want the correct information to be uploaded on your site so that my customers do not face any inconvenience. I had already called your customer service and asked for updation a week before and he had assured me that the change will be reflected on site within 48 hours but still incorrect information can be seen on the site.

Correct information:
Name: rinees beauty salon
Address: amrutvel apartment, yadogopal peth near kalavanijya college, satara - 415002
Phone no: [protected]

I hope the corrected information is uploaded on the site as early as possible.

Well I am the new user of Just Dial, one of the just dial executive called me for advertising my business in Jd, he explained me about package but no where in our conversation they have discuss about account closure. I have asked 2 times to executive name Mr. SUNIL, what about if i want to discontinue from JD and they told me yes you can discontinue from your package next time and it was 1 year package and also they didn't told me I can't stop my package in between when it comes to ECS and I trusted on them and signed the contract and now 1st I am not getting leads which I want, 2nd was not explained fully by executive about Ecs and closure system in my word it's robbery and cheated and before 10 days I talked with SUNIL that I don't want to continue anymore even at that time also he didn't explained me I can share what's app message also. And any company cannot force any customer to pay money which he don't want to use anymore. And Justdial is forcing to use their services. My request to CONSUMER COMPLAINTS to take action on this and help me to stop my Ecs from them and get my refund of RS.10620/- which has been deducted from my a/c

Dear sir,

I have made an online purchase of few items from patanjali and divya pharmacy through just dial.com on 10th july. I made the payment through netbanking and received confirmation too saying that the items will be delivered by 14th july. However the said items were not delivered till date.

Kindly look in to the matter and settle as soon as possible.

Regards,
Veena

Hi team
One of the worst customer care services. Especially in the customer care name bharani he speaking like a local guy... Worst behaviors in the call... I am a customer of just dial but treat like a local company... Fake company... Worst services don't go this company please in facebook i try to save my friends. Don't go with just dial. Fake company fake customer care fake services worst worst services... Please take the action the bharani worst customer care person speaking like nasty and showing is attitude.

My money wasted..

We called customer care for enquire about leads but customer care person bharani using a bad words and unresponseble words. We complaint about that person also no action... We ask to refund our amount also they are not responding.
Manager also not taking any action regarding this and not proper respse... Customer care not giving a respect to customers. Then y u this company running a bussines like services fake services they are providing... We receiving a wrong calls and bad words still now regarding we complaint all the persons manager and everyone but same thing we are receiving worst worst worst worst worst worst worst worst worst worst worst wosrt wosrt worst worst wosry wosrt wosrt wosrt worst worst worst services making frustrution...

I had discussed with the just dial sales team patna as well as kolkata to raise my lead
I was advised to renew the contract before expiry sept 2018
I did it our organization is expirtized in communication conversation and spoken classes in english we are a highly rated organization too we asked to get institute for spoken english which was supposed to be added in the catogory list but i was given a part with the category language classes for english conversation i was verbally assured that it will have all english spoken category including institute for spoken english.
In bihar people mostly give enquiry of communication as spoken english institute we are suffering badly...
Due to this
We are getting enquiry of martial art fitness and so many which isn't our category but not for invoiced category
We do not expect organization like justdial to give such a shabby service.
Our motive to register grievance is to get improved services and improvement

I fear in the name of corection, induction and inclusion we will be asked to pay more
Can it be seen as another way and sales techniques to get customer come to terms of sales personnel? I fear...

Can we be supported or shall we feel justdial customers are abandoned

We request for immediate affirmative action
For
Institute for professional metamorphosis patna

I signed up contract by the name of pixonclick which was for three month trial account. After two month i communicate by mail & telephone regarding stopping service. Nobody replied to my mail. After telephonic conversation i was told to click on link for stop of ecs. Even i made remaining payment online & contract was for three months & ecs department has given feedback that ecs has been stopped, ecs hit my account & amount is debited from my account. I got same experience while i was registered by the name of computerworld. When i talk to sales person he told me i have no concern about it, you can talk to ecs dept. He took me on conference with ecs person who told they cannot return money you can use additional service in return & she cut the phone. Now i am asking sales person to give ecs person contact number he said sorry i cannot provide you number, you can go to office & talk to her. Actually i am not able to use this service from last two months so what i paid last two month was my loss. They debited amount from my account after contract was over without my permission. Lot of my customer & friend has got same experience.
That is how just dial is making loot of people in the market.