Claimed

JustDial.com Complaints & Reviews

3
Updated: Mar 9, 2026
Complaints 4287
Resolved
2024
Unresolved
2263
Contacts

File a complaint to JustDial.com

Having problems with JustDial.com?

File a complaint and get it resolved by JustDial.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

JustDial.com reviews & complaints page 139

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shariqsayed
from Mumbai, Maharashtra
Jul 25, 2018
Resolved
Report
Copy
Resolved

Address: Mumbai City, Maharashtra, 400054
Website: Justdial

Hello, i wanted to register my second company on justdial as a vendor. But i came across mr. Deepak, he was very pushy and rude ‭+[protected]‬. He sent me a threatening message as well that now i would have to pay double to register, i enquired about it yesterday, and he wants me to pay on the same day, i had informed them that ill check how the system is working in the area i required and want some time to gather the key words. I would have called once i would have done the needful. But they kept on calling and messaging during my busy work hours, and eventually he sent me a threat message. I have shared the screenshots. Please look into the matter. I never expected such a service from justdial employee. And please ask someone well mannered to contact me so i can go ahead with the registration
Aug 27, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
JustDial.com Customer Care's response
Dear Shariq,

We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Team Justdial
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sari/ambi
    Jul 25, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: Mumbai City, Maharashtra, 400708
    Website: www.shubhamindiapackers.com

    I had contacted just dial for a local movers and packers, and i got connected on to shubham india packers and movers. They came and collected my package 20 days ago for door to door service. 5000 rs was collected from me but till date the package has not been delivered to goa and inspite of several calls they seem to have avoided the calls. Hence as a consumer i have been cheated of cash as well as all the items i have sent across. I hold just dial responsible for this as it is through you such in reliable serves are provided without any cross checks being done on such companies. I will be filing a complaint against just dial as well as shubham packers for my loss.
    Aug 26, 2018
    Complaint marked as Resolved 
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Jul 26, 2018
    JustDial.com Customer Care's response
    Dear Sari,

    We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com so we can revert back to you.

    Team Justdial
    Jul 26, 2018
    Updated by sari/ambi
    i am unable to forward the details on [protected]@justdial.com.
    i am unable to forward the details to [protected]@justdial.com
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Reji V Thomas
      from Hyderabad, Telangana
      Jul 25, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: Hyderabad, Telangana, 500032

      Be aware of a carpenter called santhosh from film nagar, hyderabad with phone - [protected]... He is a fraud and sweet talker.. His mode of operation is like this — he will quote — ask for 60% advance — he will supply some cheap material worth 20% of the cost,... After that he will just try to avoid saying someone is dead, or type got punctured... He will give his bank account details also... After that he will never pick up your phone...
      Aug 27, 2018
      Complaint marked as Resolved 
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Jul 26, 2018
      JustDial.com Customer Care's response
      Dear Reji,

      We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com so we can revert back to you.

      Team Justdial
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jeetendra Srivastava
        from Kolkata, West Bengal
        Jul 25, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Kolkata, West Bengal, 700033

        Like any small business enthusiastic person i also wanted to list my company under pet accessories and pet food whole sale supplier. But unfortunately i was mislead, harrassed and mentally tormented by some just dial officials, in kolkata, namely saurav, sushmita, tapas. They commited me the whole of eastern india for lifetime after confirming each other and took a pdc cheque for rs 17700/- from me dated 25th july, 18. Nor have they fulfilled their commitment nor are they returning my cheque, i have called time and again. Therefore i request a firm action should be taken against these dubious people so that the brand name of just dial is not tarnished. Please contact me and get my cheque returned at once. Jeetendra kumar srivastava, prop kavita pets, kolkata. My contact details can be found with just dial itself.
        Aug 27, 2018
        Complaint marked as Resolved 
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Jul 26, 2018
        JustDial.com Customer Care's response
        Dear Jeetendra,

        We are sorry to hear that you have a concern in your contract, have forwarded your request to our concerned specialist department and you will be contacted shortly.

        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Team Justdial.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nikitha1942
          from Bhongir, Telangana
          Jul 22, 2018
          Resolved
          Report
          Copy
          Resolved

          don't trust just dial positive reviews they are fake

          Address: 500013

          Users please don't trust just dial positive reviews it's all fake.i went to a numerologer by looking those positive reviews, I lost 15 k money because numerologer has given fake gem stone so I posted negative review but just dial is not accepting that review. I called customer care many times they are saying all stupid reasons ."FAKE JUST DIAL POSITIVE REVIEWS"....
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy
          K
          Khattryraj
          from Noida, Uttar Pradesh
          Jul 21, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: Faizabad, Uttar Pradesh, 224001

          Sir/ i have booked train ticket through just dial .the details of ticket r as follows...PNR..[protected]/ Transaction. Id...[protected]/ JD Id. ...TBU5U2R914B1P1D9. I want to cancel this ticket but when I try for this your cancellation process ask me to select at least one passenger but sorry to say thathat there is no option to select. Please take it seriously and get my ticket cancelled. Thanks. Rajkumar khattry/ [protected]@yahoo.co.in / [protected]
          Aug 23, 2018
          Complaint marked as Resolved 
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Jul 23, 2018
          JustDial.com Customer Care's response
          Dear Khattry Raj,

          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Team Justdial.
          I'm not dealing with Symbiosis Homeopathy then why My Number is Given There

          I receive number of calls daily for Symbiosis Homeopathy Mumbai

          My number is [protected]

          Remove my number asap otherwise I'll lodge a complaint.

          Thanks

          Manpreet Bedi
          Please remove my number ie.., [protected] from all our agents they were calling me again and again .if it still proceeds i will complaint .
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            Hitesh Maliek
            from Delhi, Delhi
            Jul 20, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: New Delhi, Delhi, 110085
            Website: www.justdial.com

            Team Just Dial

            I am really shocked with the delivery of commitments of Just Dial marketing executives. Worse than pathetic.
            I have been told that my service will get activated on the same day when I will make the payment.

            I made the entire payment in one go on 18th and still waiting for activation of my services.
            I can understand that there are time taken in the process but marketig people should not make the unnecessary wrong commitment.
            The behavior of market people at just dial is pathetic no one even bother to pick the call.

            I have been receiving call every 5 minutes when the contract had to initiate and people were making me offer.
            My calls were picked on a single bell and now when I have already made the payment the service delivery has changed drastically.
            People has started ignoring the calls.

            Let me know if this cannot be done, I'll proceed for de-activation of contract and refund of my money.
            Puneet Bhatti and Adhiraj Shekhawat are the marketing executive.
            Aug 23, 2018
            Complaint marked as Resolved 
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Jul 23, 2018
            JustDial.com Customer Care's response
            Dear Hitesh,

            We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

            Team Justdial
            I used my phone number for some inquiry regarding gym in my area. but i am receiving so many calls unnecessarily. So I am requesting you to remove my number form just dial inquiry section. I dont want any more information.teee
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              LAXMI MOTORS
              from Delhi, Delhi
              Jul 20, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: New Delhi, Delhi, 110018

              Dear sir
              i had contract with you for 11 month but still after finished my contract you still hiting in my account .
              NOW I DECIDED TO GO CONSUMER COURT
              IF ITS NOT DONE BY TOADY CALL OR MAIL


              i mailed you so many time that please stop my contract and stop hiting ecs in my account
              but you never response to my concern
              today i tried to stop via my account but still its no stoping my ecs
              and when ever i go to my complaint section the page is just get in to error all tym this hapeen
              its prove you that you are fake company
              today i spoke to mr ravi in ecs department he said next month ecs will not in my account

              NO REGARD FOR YOUR USE LESS COMPANY WHO DO NOT CARE FOR THERE CUSTOMER
              SACHIN
              [protected]
              Aug 23, 2018
              Complaint marked as Resolved 
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Jul 23, 2018
              JustDial.com Customer Care's response
              Dear Sachin,

              We are sorry to hear that you have a concern in your contract.

              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

              Team Justdial.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                singhshivam
                from Unnao, Uttar Pradesh
                Jul 20, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: Varanasi, Uttar Pradesh, 221005

                Sir
                I am shivam singh
                from varanasi, up se hu

                Gmail id [protected]@gmail.com
                mobail no
                [protected]

                sir mere shat bhot glt huwa hai
                hm kuch jankari chah rhithi stylenstock company ke bare me sir mere shat is company ne fraud kiya hai jo ki amount hai 33450 Rs hm
                sir hme iske bare me puri location chai or is ka ditell or hm chate hai ki iske khilao karwai ho or abhi ochit kdm uthaye is company ke khila jo ki mere shat glt huwa or do saro ke shat naho sir mey bhot garib ghar se bilang krta hu mene isko school ki fee di tha socha tha ki wapas ho gaye galekin is company nefraudd kr liya mere shat sir mene phla amount 15500 ki hai joki odee id hai :- bpe4t8n3
                scend 16000 :- bpj1e1q6
                thrid 1950 :- bpq4p2b5
                sir is cimpany ka ditels cha hi iske khila FIR krna or aap se mera niwedn hai ki aap ki bhi company uchit kd udhaye ifraudod company ke khilaf plz sir kisi bhi tarh mera pyssa waps kra digiye
                company ka name :-stylenstock
                ji nmber se hme phone aate the
                o nmber:-[protected],[protected], [protected]
                gmail id:[protected]@stylenstock .com
                Aug 20, 2018
                Complaint marked as Resolved 
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Jul 20, 2018
                JustDial.com Customer Care's response
                Hello Mr. Shivam Singh,

                We are sorry to hear about your bad experience.

                We have noted your concern & have forwarded your request to our specialist department. You will be contacted shortly by them.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial.
                Sep 22, 2018
                Updated by singhshivam
                Solved my problem
                I am fully satesfaid with these company
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  v_mathur
                  from Bengaluru, Karnataka
                  Jul 19, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Justdial is contacting me and making a nuisance by repeated calls for subscribing as in past I was a customer of Just Dial. They call from different number everytime or mostly so we cannot even block the number. It is really very much a nuisance and should be debarred from doing business. They say what is the problem that we are not subscribing to the service ! Very cheeky company...Called yesterday itself when I was out of town.
                  I am on DNC list, still they call and disturb...
                  I do not want any further nuisance calls from Justdial.
                  Moreover they talk big about their crores of business from here and there and give very shabby if no service but only frustration. Avoid them...
                  Aug 19, 2018
                  Complaint marked as Resolved 
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 19, 2018
                  JustDial.com Customer Care's response
                  Hello Mr. Mathur,

                  We are sorry to have caused you inconvenience.

                  Let us know if you wish to opt out. Please share your contact details on [protected]@justdial.com or call our customer service team on [protected] & we will do the needful.

                  Best Regards,
                  Team Justdial
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Alok251
                    from Mumbai, Maharashtra
                    Jul 19, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    delete comment of mr. patrick ( nsmar ship management services pvt. ltd. )

                    Address: Mumbai City, Maharashtra, 400075
                    Website: www.nsmarship.com

                    For Some mis understanding this accident was happened from my client, But previous Sepember 2017 problem was Solved .
                    now I got message from another claient that''s your company have this negative message, this review is not good for me.
                    I want to delete this review asap.
                    So please delete it.

                    for this accident if you want to need more clearefication always can contact : +91-[protected].

                    Patrickbr...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    C
                    Cupix
                    from Chennai, Tamil Nadu
                    Jul 18, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Chennai, Tamil Nadu, 600118

                    Respected Sir/Madam,
                    I am Kalai Selvan from CUPIX, Kodungaiyur, ch-118. We have made payment of 22k for our PDG and Banner. Your Executive has said that he got approval from his higher officer and made me to pay this amount (22k). After all the processing has been done, now he is saying that no banner and sorry i have made lie for picking the order. This has been very bad approach from your side. Kindly lodge a complaint against him, and give me the banner for the amount i have paid.
                    Aug 29, 2018
                    Complaint marked as Resolved 
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 25, 2018
                    JustDial.com Customer Care's response
                    Dear Sir/Madam,

                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Team Justdial.
                    Jul 30, 2018
                    Updated by Cupix
                    Still now my problem hasn't cleared. Kindly ask them to return my money back or give me the banner
                    Still now my problem hasn't cleared. Kindly ask them to return my money back or give me the banner
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Ritesh2702
                      from Patiala, Punjab
                      Jul 18, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 147001

                      I am using the number[protected], but I am getting calls on this number as it is registered on justdial website @ fifth gear car service. kindly remove it as I am getting unwanted calls which is very agitating. I am pasting the link of your website so that you can reach that page.

                      Else I will file a case of harassment which will be a last option for me...

                      https://www.justdial.com/Hyderabad/Fifth-Gear-Car-Service-Nizampet/040PXX40-XX[p...
                      Aug 24, 2018
                      Complaint marked as Resolved 
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 23, 2018
                      JustDial.com Customer Care's response
                      Dear Ritesh,

                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Team Justdial.
                      Still, the problem is not resolved.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sneha Singh SRXclusive
                        from Vasai-Virar, Maharashtra
                        Jul 17, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Thane, Maharashtra, 401202
                        Website: JUSTDIAL

                        Good Day
                        Please note that I have highered/Subscribed a service from just Dial and contracted JustDial for 2 months & paid a fee of 4720 INR. in exchange of Commitment by JUSTDIAL sales person(Prashant Tripathi)/ team for confirm regular Leads(for higher-ups my services as a Interior /Event Decorators). My complaint is:-

                        1. My profile was not operative for a very long time i.e, 25 days inspite of repeated complaint calls to JustDial on [protected]. Every person on the phone employee of JUSTDIAL was observed fooling around. The complaint no.s given / searched from internet none of them were functional(out of service).

                        2. The sales Person Mr. Prashant Tripathi & the Sales Team always Commited to us for 100% guaranteed Leads on regular basis, But none have been received till date.

                        Both of these points have put us in lot of nuisance since We highered & believed in JUSTDIAL.
                        Please take action against such Actions which can be summarized as FRAUD against us/JustDial clients.

                        Thanks & B/Regards
                        SNEHA SINGH
                        Owner & Proprietor
                        SR Xclusive
                        JUSTDIAL Receipt No.- [protected]
                        Email: sr.[protected]@gmail.com
                        Aug 21, 2018
                        Complaint marked as Resolved 
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 20, 2018
                        JustDial.com Customer Care's response
                        Hello Ms. Sneha Singh,

                        We are sorry to hear that you have a concern in your contract.

                        We have noted your concern & have forwarded your request to our specialist department. You will be contacted shortly by them.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          SDM Experts
                          from Delhi, Delhi
                          Jul 17, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: New Delhi, Delhi, 110046
                          Website: www.sdmexperts.com

                          Hello,
                          I am madhulika from sdm experts (A digital marketing training institute) in sagarpur pankha road. I paid justdial amount of rs 9310 in three months for the services. They commited that they will give leads for our business but we did not got any lead for digital marketing all we are getting is fake leads for spoken english and computer classes that too from very far away places like gurugram, mahipalpur and all. We have already informed this to justdial in the month of may and asked them to cancel the services to which they said that they will cancel it in a week "if you will not get proper response". But till date they haven't cancelled the services and are charging us rs1705 every month for nothing. I have already told them that i am not satisfied with their services and will not pay them any more ecs as i am not getting any business from them i also want my rs9310 refunded as their services are disgusting.
                          Aug 23, 2018
                          Complaint marked as Resolved 
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 23, 2018
                          JustDial.com Customer Care's response
                          Dear SDM Experts,

                          We are sorry to hear that you have a concern in your contract. have forwarded your request to our concerned specialist department and you will be contacted shortly.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Team Justdial.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ankush Jain28390
                            from New Delhi, Delhi
                            Jul 16, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: New Delhi, Delhi, 110024

                            Inspite of repeated intimation, the just dial company is not stopping ecs in our account giving a reason that we have a give a notice period of atleast three months for which we have to pay and also after that the two months security will also not adjusted with that.

                            On speaking to the customer care executives, they are not ready to clarify the issue and somehow trying to continue the ecs.

                            The faith on which we have made a contract with just dial has totally gone. False commitments and wrong guidence being the major part.

                            No senior person is ready to deal and lower staff who dont even have enough atticates to talk to a customer are halding customer relation.
                            Aug 25, 2018
                            Complaint marked as Resolved 
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 23, 2018
                            JustDial.com Customer Care's response
                            Dear Ankush,

                            We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                            Team Justdial
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              neeraj1063
                              from Dabra, Madhya Pradesh
                              Jul 16, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Indore, Madhya Pradesh, 452001
                              Website: justdial.com

                              We had a connection of just dial in the name of goMap Software Solutionz Pvt. Ltd. Indore. We complain many times to terminate our connection over call but every time just dial person promise us but they are not taking any action in this regard. They deduct amount directly from our bank account. We are trying to close this connection by last 3 month but just dial is not terminating our connection and deduct amount directly from our bank account. We already had requested many times over call but they are not giving proper answer to us.
                              Please resolve our problem and make sure just dial return our all deducted amount as soon as possible.
                              Sep 3, 2018
                              Complaint marked as Resolved 
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 23, 2018
                              JustDial.com Customer Care's response
                              Dear Neeraj,

                              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Team Justdial.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Neelesh Chaudhary
                                from Mumbai, Maharashtra
                                Jul 16, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Pune, Maharashtra
                                Website: www.Justdial.com

                                We are trying to stop our ECS from past 3 months since may 2018 but all in vain. Just dial Pune office is the biggest fraud and there customer support of Pune office is also a big fraud. Even my contract of 1 year is over they are still deducting ECS from my bank account and taken three months advance from us . So technically there should be a deduction of only 9 months ECS as three month advance EMI is already paid by me. Followingis the last mail is sent to them from us in June. But still the ECS is deducted.

                                I believe it's some kind of fraud Justdial is doing with many of its customers as I can see tons of complaints online against just dial and we need to launch an official cyber crime complaint against them.

                                Email sent to just dial:

                                No one is replying to our emails and picking up call on[protected]. Are Pune office people are sleeping OR they are such Lazy that they cannot pick up the phone. If there is someone monitoring the quality standards of service in Just Dial Ltd. then kindly make a note of our this email on priority.

                                I am the Director of Laqshya Insititute and we are trying to raise our request to stop the ECS since May 26, (Our first official mail sent from [protected]@laqshya.in to [protected]@justdial.com) After this there were 3 email sent to sam ID and 2 emails on chetan.[protected]@justdial.com but all in vain as per mr.chetan he didnt recieved any of my mails yesterday.

                                Please be informed that we have given request to STOP THE ECS debit as our contract for 1 year will be over on 31.07.2018. Following is the details of our contract :

                                This is an official request to kindly stop our ECS payment from immediate effect. The amount of ECS is being debited is Rs.2950/-

                                We have paid 3 Months Advance EMI, which should be refunded.

                                As our agreement will be over on 31.07.2018, consider this as our official request to stop the agreement. Since we are not going to renew the agreement, so there is no need for 90 days notice. Kindly reply with confirmation of stopping the ECS with justdial & 3 months advance emi details are as below -

                                3 Advance EMI Amount - Rs.8850
                                Date[protected]
                                Receipt No MH0717RC00035054

                                Our Listing in Pune is in the name of "LAQSHYA INSTITUTE OF SKILLS TRAINING"

                                Registered Number is [protected]

                                If our ECS debit is not stopped once the agreement is over then we will take appropriate steps to register official complaints with Consumer Forum and with RBI, for misusing our ECS mandate.

                                Since we are not going to renew the agreement, so 90 days notice period is not applicable at all.

                                For any discussion query kindly Contact our director Mr.Neelesh Chaudhary on [protected].
                                Aug 30, 2018
                                Complaint marked as Resolved 
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 24, 2018
                                JustDial.com Customer Care's response
                                Dear Neelesh,

                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Team Justdial
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Suva Deshpande
                                  from Mumbai, Maharashtra
                                  Jul 15, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Pune, Maharashtra, 411021

                                  This is what I received from you. You dial and Check, except this [protected] no other number is working.

                                  Is this how you treat your customers? And expects us to rate you more..

                                  Hi Survana,

                                  Users are loving the new Ultra-lite JD App, it's rated 4.7 stars out of 5! Try Now:
                                  http://jsdl.in/lite1_6

                                  Domino's Pizza
                                  Bavdhan,
                                  Ph: [protected]
                                  Ph: [protected]
                                  Ph: [protected]
                                  Ph: [protected]
                                  Ph: [protected]
                                  Ph: [protected]
                                  Ph: [protected]
                                  Ph: [protected]
                                  Ph: [protected]
                                  Ph: [protected]
                                  Address: http://jsdl.in/map-49EH13QQ

                                  More options click here:
                                  http://jsdl.in/fr-7oeoohe
                                  Aug 27, 2018
                                  Complaint marked as Resolved 
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 24, 2018
                                  JustDial.com Customer Care's response
                                  Dear Suva,

                                  We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com so we can revert back to you.

                                  Team Justdial
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Real Pure
                                    from Gurgaon, Haryana
                                    Jul 15, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I am totally disappointed with you. Customer supported team is not able to resolve our queries properly.

                                    From last few couple of days i am getting equivalent to NIL leads on every day, but why not able to understand !!!

                                    Always customer support team tell me that online generations are less as compared that's why you are getting less responses, if so then why don't you clear that matter initially, that this type of situations would come in future ??????

                                    WHAT I UNDERSTAND THIS IS YOUR MASTER PLAN OF GAME TO PERSUADE CUSTOMERS. First 2 months you have given excellent services then it's your turn to capture us for the higher version of plan, so that you can generate higher profit.

                                    My ECS has been deducting Rs 3000 + GST every month as well as i have given 3 month's security to you as well, then why i have suffer this type of problems. Who will responsible for the losses beard to me. Why you STOPPED giving LEADS.

                                    Every time called to customer care executives and different persons attend the cal with different and different types of answers according to their own mood.
                                    Aug 27, 2018
                                    Complaint marked as Resolved 
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Jul 15, 2018
                                    Updated by Real Pure
                                    Customers care executives are totally misleading customers non other than this.
                                    No csclation matrix is there.
                                    Even if there is no senior managers email id is in web site to address issues.
                                    Verified Support
                                    Jul 24, 2018
                                    JustDial.com Customer Care's response
                                    Dear Real,

                                    We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                    Team Justdial
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit