JustDial.com Complaints & Reviews

Inspite of repeated intimation, the just dial company is not stopping ecs in our account giving a reason that we have a give a notice period of atleast three months for which we have to pay and also after that the two months security will also not adjusted with that.

On speaking to the customer care executives, they are not ready to clarify the issue and somehow trying to continue the ecs.

The faith on which we have made a contract with just dial has totally gone. False commitments and wrong guidence being the major part.

No senior person is ready to deal and lower staff who dont even have enough atticates to talk to a customer are halding customer relation.

We had a connection of just dial in the name of goMap Software Solutionz Pvt. Ltd. Indore. We complain many times to terminate our connection over call but every time just dial person promise us but they are not taking any action in this regard. They deduct amount directly from our bank account. We are trying to close this connection by last 3 month but just dial is not terminating our connection and deduct amount directly from our bank account. We already had requested many times over call but they are not giving proper answer to us.
Please resolve our problem and make sure just dial return our all deducted amount as soon as possible.

We are trying to stop our ECS from past 3 months since may 2018 but all in vain. Just dial Pune office is the biggest fraud and there customer support of Pune office is also a big fraud. Even my contract of 1 year is over they are still deducting ECS from my bank account and taken three months advance from us . So technically there should be a deduction of only 9 months ECS as three month advance EMI is already paid by me. Followingis the last mail is sent to them from us in June. But still the ECS is deducted.

I believe it's some kind of fraud Justdial is doing with many of its customers as I can see tons of complaints online against just dial and we need to launch an official cyber crime complaint against them.

Email sent to just dial:

No one is replying to our emails and picking up call on[protected]. Are Pune office people are sleeping OR they are such Lazy that they cannot pick up the phone. If there is someone monitoring the quality standards of service in Just Dial Ltd. then kindly make a note of our this email on priority.

I am the Director of Laqshya Insititute and we are trying to raise our request to stop the ECS since May 26, (Our first official mail sent from [protected]@laqshya.in to [protected]@justdial.com) After this there were 3 email sent to sam ID and 2 emails on chetan.[protected]@justdial.com but all in vain as per mr.chetan he didnt recieved any of my mails yesterday.

Please be informed that we have given request to STOP THE ECS debit as our contract for 1 year will be over on 31.07.2018. Following is the details of our contract :

This is an official request to kindly stop our ECS payment from immediate effect. The amount of ECS is being debited is Rs.2950/-

We have paid 3 Months Advance EMI, which should be refunded.

As our agreement will be over on 31.07.2018, consider this as our official request to stop the agreement. Since we are not going to renew the agreement, so there is no need for 90 days notice. Kindly reply with confirmation of stopping the ECS with justdial & 3 months advance emi details are as below -

3 Advance EMI Amount - Rs.8850
Date[protected]
Receipt No MH0717RC00035054

Our Listing in Pune is in the name of "LAQSHYA INSTITUTE OF SKILLS TRAINING"

Registered Number is [protected]

If our ECS debit is not stopped once the agreement is over then we will take appropriate steps to register official complaints with Consumer Forum and with RBI, for misusing our ECS mandate.

Since we are not going to renew the agreement, so 90 days notice period is not applicable at all.

For any discussion query kindly Contact our director Mr.Neelesh Chaudhary on [protected].

This is what I received from you. You dial and Check, except this [protected] no other number is working.

Is this how you treat your customers? And expects us to rate you more..

Hi Survana,

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Ph: [protected]
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Ph: [protected]
Ph: [protected]
Ph: [protected]
Ph: [protected]
Address: http://jsdl.in/map-49EH13QQ

More options click here:
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I am totally disappointed with you. Customer supported team is not able to resolve our queries properly.

From last few couple of days i am getting equivalent to NIL leads on every day, but why not able to understand !!!

Always customer support team tell me that online generations are less as compared that's why you are getting less responses, if so then why don't you clear that matter initially, that this type of situations would come in future ??????

WHAT I UNDERSTAND THIS IS YOUR MASTER PLAN OF GAME TO PERSUADE CUSTOMERS. First 2 months you have given excellent services then it's your turn to capture us for the higher version of plan, so that you can generate higher profit.

My ECS has been deducting Rs 3000 + GST every month as well as i have given 3 month's security to you as well, then why i have suffer this type of problems. Who will responsible for the losses beard to me. Why you STOPPED giving LEADS.

Every time called to customer care executives and different persons attend the cal with different and different types of answers according to their own mood.

Dear Mani and Krishnan,
I m Registered client of Just dial, (Nx Media- Hyderabad)
I have to received a amount of Rs.24500/- thru JDPay..
Which is done at 12:43 - 14:07:2018
My account was not credited with the amount...
Instead there was a whatsapp msg by unknown No.[protected]
Stating :
" Please click on the link below to complete a one-time KYC process by 18th Jul2018 in order to receive your payment for JD Pay order ID:BPF7Y8 (misspelled) HTTP://JSDL.IN/jdPAY __KY: (misspelled) OR call on [protected] and speak to JD Pay support for assistance."

I called up on [protected] and speak to JDpay Representative. @ 6:14 pm
and
asked why my money not transferred to my account its all about 5 hrs.
She asked to me submit KYC.
I Asked My KYC is already there with U, and Every month ECS is thru with the Same account.
she asked for My registered Mobile,
I told her i m calling with the same registered number [protected]
She said no no Please confirm the registered number
I have repeated my number [protected].
The She Asked me about Transaction Id
I argued with her u have every detail of Mine lying with you and you are dragging the issue.
she replied without Id i cant Help Out
I told her in this scenario, I have to disconnect the call and check for it. then i have come from the Starting
She replied sorry sir i cant help u without Transaction Id..
I said ok i will Come Back...
Phone Disconnect : ( this conversation was of 6m 40s)

Again dial[protected] and Call connect time was 6:32 pm

Now Rep ASAD answered the call, after listening to the whole story,
replied me that
" JDpay Department people will be available between (9 am to 6:30 Pm) "
argument Continues... all in vain.

NOW MY QUESTION :
1. That Money is very Important to me at this point of time.. Why Should I wait to get my money in my account...
2. when my Account Details are already Registered with All KYC Procedure.
why again its required.?. all the above the ECS Hits every month with same account...
3. If in case it is required ... why there is no prior reminder or notice issued.
4 Why transaction been Stopped in between and asking about the KYC for...

Now i have to wait till next week.. to start and clear off...

5. When customer care is working 24 hours for services, why not for JD Pay...
6. Who is answerable now...
7. How can u play with someone else money.
8. What is Solution for this now.

I need that money to get the job done by tomorrow (i.e. sunday) make it ready for monday, for which advanced paid by a client.
I m will not be able to do the job without that amount.
who is going to answer my client.
what if client goes off with the future business.
who are going to bear the Losses for Lakhs of Rupees...

Please Answer the Above,

I have entered in to an annual contract as per the guidance of justdial executive reg home appliance service & repair under my territory in Tamabaram west, Chennai, before entering into the contract they gave me good suggestions after entering into the contract and amt being cleared they are bluffing that they havent committed regarding the area and the required service. After several complaints they asked us to come to their office which is located @ saidapet, chennai after so much of discussion again they are asking for extra amt. we had requested and told them very clearly to resolve our issue last 2months amt is being debited and also we couldnt convert single lead also bcoz those leads where been closed by other agencies..hence i would like to tell justdial one thing Kindly dont give wrong commitments and ditch us..

Justdial representative named Pranay has come to our Patanjali Megastore in the month of February and asked for 1 month trial susbscription for an amount of Rs 885. I gave him cash and he said that in order to subscribe, its company's policy to give a cancelled cheque. Since then, I have been getting my account debited for Rs 885.

When I called their service number, they are saying that I got subscribed for one year and I cannot terminate the contract. I approached the bank to cancel ECS and they too are saying that it was a contract between JD and bank.

I was not even given a confirmation email or receipt for the subscription till date except for the monthly invoice I receive through email. These crooks should be prosecuted immediately and penal action should be take against JustDial and their brand ambassador Mr. Bachan for promoting these cheaters.

I got Santosh Rai’s Number from Just Dial. He came to install 3 video cameras in my home as my father is paralysed and I go to office. He took Rs 25000 from us but has not provided any bills. Kept on saying he will give next day. This has been going on for past 2 weeks. Now the cameras are not working and he does not pick up my calls. My father is paralysed on his right side and we have attendants for him at home. I need the cameras to ensure that he is properly being taken care of.

Hello this is Ankur Malik Advocate from Chandigarh. I'm a premium member of your highly esteemed company and i want to share with you my past 3-4 months experience regarding my plan with you. It is to inform you that i do not recieve sufficient enquiries from just dial as i used to get initially when i took membership of your company. It is pertinent to mention here that I'm a premium member of your company from past more than 9 years and i have seen depreciation towards my plan from your company as now i recieve 2-3 enquiries in 15 days which is very less as compared to earlier days. I want you to take serious steps regarding thia issue otherwise you will loose your initial member because as per according to my plan my company name should be presented on the top charts of lawyers in Chandigarh, whicj is not the case now. My company name is Ankur Malik and Associates with a premium payment of more than one lakh rupees per year.
I hope an early and postive reply from you.
Anku Malik Adv
Punjab and Haryana High Court
Chandigarh
M: [protected]

Please stop my just dial account or service as soon as possible because it is very costly and i don't bear it cost.
it also not useful for me so i request to you please stop my service immediately.

thanks and regards
Khanna (prop. BABA ELECTRICAL)
[protected]
[protected]
[protected]
KASANA MARKET SURAJPUR, GREATER NOIDA
GAUTAM BUDH NAGAR-201306 U.P.

I obtained services of my shop " amit pet shop & aquarium" at barabanki, u.P. In the month of september 2017 for a period of three months only but still the services are forcefully leived on us and the payment is being deducted continuously through ecs. Several times i approached to discontinue the services but no action taken till date & unwanted ly i am loosing my hard earn money in vain farauduantly . Please stop services and obtaining payment from my account through ecs failing which i shall be left with no other option than moving to consumer forrum.
Please do the needful immediately.

Regards
amit kumar srivastava

11 june - request for service
Payment of 9900 made via paytm
24 june- same problem faced again
28- june technician visit and fix the issue of gas leakage
3 july- fridge again got same issue.
I am constantly doing follow up but no response and no one is ready to help.

Please help and get the issue fixed on priority.

https://www.justdial.com/Ernakulam/Repair-World-Main-Road-Valanjambalam/0484PX48...⇄

Deccan enterprises cherlapalli hyderabad contact no. [protected]. is taking huge amount for repairing tanks and saying o e year guarantee but they are cheating people by just putting plastic temporarily and running off. when we call they don't take calls. kindly black list the company from your list as a good gesture to protect fellow indians.
thanks
farheen shah
[protected]

Mera naam Manoj Sharma hai.

Mai something 8 year se ek Idea ka no. use kerta hu jiska Mob. No. [protected] hai.

Sir mera work teaching ka hai, just dial me mera no. nagar nigam Aligarh per show kerta hai.

Maine bhi Google per search kiya hai mera no. Aligarh Nagar Nigam just dial per show ho raha hai.

Sir mai faltu ki call receive kerke preshan ho gya hu, aapse nivedan hai ki aap 12 hrs. me mera mob. no. google se & just dial se remove kre.

After that mai aapke naam per police complain kerunga.

I’m Vidhu Krishnan, owner of Ganga lodge (Chackai, Trivandrum) I already passed the activation of my life time vfl package but after this the executive didn’t give any guideline or any direction how to use the justdial functions and when try to contact him he is purposefully not responding. I already paid the money and didn’t yet received proper info from the executive (Arun Natarajan ‭+[protected]‬). This is very much dissatisfying from the side of the company

My Company name Innovision Web Solutions.
We have taken 3540 rs monthly plan of Just dial on 28 september 2018. At that time their executive told that it is one year contract and after 1 year it will be closed. if you want to stop it before 1 year, you have to give information before 3 month.
Now when i sent Just dial mail that i do not want contract to continue and stop it. They called and told i can not do so. After 1 year i will have to send me written mail and call then they will close after some time. Means they will deduct some more ECS.
ECS means automatically every month 3540 rs will be deducted from your bank account.
JUST Dial want that i call or mail them after 1 year so that they take more time and deduct more ECS and continue contract.

My Request is take action for this and close my contract as soon as possible. Why they not closing it

I am a paid member of just dial. I got registered as Aisha Lights Aligarh. I was promised by your person that I will get the gst invoice within few days. Its been a long time and I've not received any invoice. Instead of asking and requesting again and again the person incharge (Akash) has stopped receiving my calls. This is just the beginning and I am getting this worse service by just dial. I am not at all satisfied and strictly upset by the service your company is giving.

Hello sir/mam,
Coimbatore just dial staffs are not responding properly we are calling from morning to ask some details but still now we didn't get any response from them they are saying we will check and will call u after that they are not attending our call we trusted just dial for our business promotion but now we decided to stop our business with just dial

Hi All,

I am Neeraj Thareja, Director, Tech Artist Pvt. Ltd. It's a Placement Agency and we are completely dependent on Just Dial.However, Current Just Dial has completely given Fake Leads.

I have registered only for "Placement Services for Employers" category but all the leads I have been receiving belong to the "Placement Services for Candidate" category.

Because of this fake leads system they are increasing the number of leads but it's not benefiting me at all because I just don't deal with the candidate category

I am also enclosing the number of leads shared with me on a daily basis for the time period of 6-July-18 to 11-july-18