JustDial.com Complaints & Reviews

Yesterday i filled a rqst for led screen on your jd app. After few seconds got so many calls from your vendors.in all of them one of your vendor used abused language to me wont be able to type all such words here. His number is [protected]. We r senior citizens and retired from govt services as a class one officers. Plz do some actions against him or else i’ll complaint fir. My number is [protected] (New delhi).

I own a business named sheetal sweet corner in talegaon dabhade, pune. I had registered my shop on just dail only for a month the guy who had come here registwred it and said its only for a month then afterwards they will call you and ask wheather you have to continue or not so after a month also there was decduction from my account so i called juat dail then they said you have opted for one year plan you cannot cancel it now then after a year even when my plan was completed there was ecs going to just dail they did not call me for renewal they continued it and when i saw that ecs is still going i called them and they said you have to call us i had an argument with them and they said we will cancel your plan on emergency basis and from now your ecs will not be deducted and he said im saying this on record so you wont need any proof then too there are deductions from my account few days before when i called them they said will call you back but didnt get any response from them today this is third time i called them and had a agrument they gave me same reply that we will cancel ur plan on urgent basis your team is saying its your duty to call us for confirmation of cancellation but if your saying im canceling on urgent basis then who can you say that you did not call for confirmatiom of cancellation and your employee didnt even tell me for confirmation such a poor service from your team had a worst experience i told them to check recordings but they are saying its your fault how can you say this to me when your telling that im doing this on urgent basis and not even providing me proper information is this your service please check those recordings and let me know if there is any such information provided in those recordings you are not answerable but if what i said is there in those recordings you have to refund my money because i had cancelled your services

Dear sir,
I had informed just dial many times (Past 20 days) (Mr aushtosh) of cancellation of service contract between gyan academy & just dial with effect from 14 june 2018.
Despite my information of cancellation of contract, i got no feedback from just dial about the status of contract.
Now they are going for auto debit of monthly service from my bank account.
This contract stand null & void, so no liability arise from my side.

Thanks
Amit dhoundiyal

Someone put my contact details in just dail. Please remove the same
My name : dr. Padmaja phone number [protected]. Unknown persons are calling to my number everyday for unnecessary reason. Its very difficult to manage. I have not updated the details and not shared in any websites. I don't know who put my number and basic details in justdail. It will be helpful, if you help me

Please cancel my policy and refund my money which you have charged unfairly on 11/06/2018. You have taken an advance of 10, 000, and charged me another 3540 (On 11/06/2018) within 11 days of commencement of my policy.

I was made to understand that the first installment will need to be paid by end of the first month. Not within 10days of the first month. There was also no intimation in the form of an email, sms or a phone call to give me prior notice about this ecs withdrawal. Every bank, insurance and other services usually let's the customer know before they deduct money. Justdial's actions are paramount to stealing!

The just dial service has given me no business either.in fact you give more trouble by giving my number to customers who are not related to my business at all.

Just dial has the worst and rude customer support staff. A person named sharath attended to me and refused to cancel my policy. I regret having ever believed that justdial is an honest service provider.
I request again to cancel my policy and refund my stolen money.

Thanks
Praveen
Sport climbing india

Justdial — fraud done by justdial

I’m contacted justdial for wifi contaction they send a fraud vendor of wifi connection hi take my id and rs2000 and then hi said he’ll be back in an hour but he didn’t come back and his number is also switch off now it’s 2days. From the incident. Plese help me.
And the justdial branch incharge mumbai and delhi (Me. Subramanyam and shivanika) they are ignoring my case and refused to talk continuously. Please take some action against both of them.

— fraud by justdial

I’m contacted justdial for wifi contaction they send a fraud vendor of wifi connection hi take my id and rs2000 and then hi said he’ll be back in an hour but he didn’t come back and his number is also switch off now it’s 2days. From the incident. Plese help me.
And the justdial branch incharge mumbai and delhi (Me. Subramanyam and shivanika) they are ignoring my case and refused to talk continuously. Please take some action against both of them also

Dear sir,

We taken 10 years plan and as per the process rs.5900/- in advance approved on 12 and subsequent rs.4524/- (10.06.2018, 10.07.2018 & 10.08.2018) in three ecs confirmed with justdial team manager.
But with out my knowledge before ecs presented and bank debited amount for rs.118+500+118 = rs.736/-.

This is very ridiculous and suffer a lot in bank bad impression in my bank account shown.

Please kindly look in to the matter and revert the debited amount.
This type of wrong thing will be affected justdial also.

Please take immediate action in this regard.

Thanks and regards
R. Janarthana nagarajan
Kamadhenu logistics

Hi,

I have been trying to close my account since last 6 months and every time they are just making excuses. Every month they are deducting 12000 from my account. Till now i have made more than 20 calls and i have recording of all the calls. They are just not willing to close the account and forcing me to use their services though the contract period is over. Kindly help in closing my account. How can we tolerate a company which has this kind of forced way of extracting money.
My company name: vk venture pvt ltd
Registered number: [protected]
Coordination number: [protected]

We would like to cancel our contract we are not happy at all with your service, kindly stop our auto debit payment. As discusses your executive over the phone last week conversion we are informed same but still your sending this kind of mail.

Note: this treat as our cancellation of contract with immediate.
Simply sending all fake leads no one genuine leads.

Hi - i have called shri balaji service center ([protected]/[protected]) for microwave repair around 10-12 days back and he repaired the microwave & charged 1600 - but i was suspicious that he did not change any thing on my microwave just put my part again as he did not share my old part with me.

After 5-7 days again issue persist on microwave and we called him continuously on daily basis to see the issue as he has given 6 month guarantee for the same. He turned up after 5 days followup and shared the another part is also not working and asked for another 1200 rs/-

What is the meaning of repairing at first place when some other part has issue and he fooled us first time & just changed the condenser which was of cost 200 rupees.

Just saw another review as well for 13th may - another customer has faced the same issue with ac.

Need refund from him or proper repair

We have made contract with justdial and after that they started deducting money from our bank account directly through ecs every month.

Since we are not getting proper enquires we asked them to terminate our account and stop deducting ecs from our bank account but we are not getting any response from the customer care team and they are auto-renewing the agreement and keep on deducting the amount.

Even after sending repeated mails and calling their customer care we are not getting any response.

At the time of making the agreement their executive never told us about this & even not informed us about the auto renewal will be done after 1 year.

We don't want any deduction from our account as any agreement can be terminated by giving prior notice but this is totally theft.

We once again request justdial to stop deducting money from our account through ecs & terminate the agreement.

Company name : fusion fitness
Customer name: sushil
Billing address: krishnarajapuram
Email: [protected]@gmail.com

I l visvanatham requested to delete bash number from you just dial because he is cheating customers and taking money by using my company name samson care center after many complaints you did not respond and i am not interested to pay any more now you have sent me the new code when i asked why you did not respond so i am no interested with you just dial so please delete my name from your side thanks for giving service by taking money

Hi team,
Request you to look in the matter as we spoke to mr. Vikas from justdial team for providing the leads for domestic and international tour packages but we are receiving enquiries regards to mumbai darshan only. Also we have written communication from just dial committing us will get the enquiries from kalyan

Kindly look into this also we are asking him to visit our office but not responding

Regards,
Mollyson holidays pvt ltd.
[protected], [protected]

Just dial has become one of the most fraud-est company who just want to make money by be fooling the people and not providing the services as promised at the time of making a contract. Their so called agents promised a lot at the time of contract, but when complaint to them about the services, they do not talk properly and. I have taken a plan and paid a one time amount for 2 years, but after the one year, i am not satisfied with the services, i asked to terminate the contract and pay the remaining amount which is around 12k, but they refused to refund the balance nd ask me to take a different plan with remaining amount. Now when i am asking them to give a upgraded plan with the remaining amount on monthly basis, they are again refusing it and asking for more money for a year. This is really disgusting and clearly shows that they don't want to either give services to give the money back.

I request consumer forum to take a strict legal action against such company's management.

We have made contract with justdial in december 2015 after that they started deducting money from our bank account directly through ecs every month.

Since we are not getting proper enquires we asked them to terminate our account and stop deducting ecs from our bank account but now they are saying that the agreement is auto renewal and you have to bear the charges till january 2019 if you don't wish to continue then also you have to bear the charges.

At the time of making the agreement their executive never told us about this & even not informed us about the auto renewal will be done after 1 year.

We don't want any deduction from our account as any agreement can be terminated by giving prior notice but this is totally theft.

We once again request justdial to stop deducting money from our account through ecs & terminate the agreement.

Company name : aliff overseas consultants
Contract id pxx22. Xx22.[protected]. U4m5
Customer name mr aslam shaikh (Owner)
Billing address 203, god gift tower, s v road, bandra west, near lucky hotel, bandra west city mumbai-400050
Email: [protected]@gmail.com
Contact no. 26453132
[protected]

Since business contract came to end in March i have contacted Justdial to stop ECS as from their ECS department their Employee spoke very rudely & said do whatever you want to do i cannot do anything for ECS Concern even when i said that i will approach to Consumer Forum she said its all my fault if you dont want to go into membership then why the hell you register your business in JustDial. Such a Pathetic Employee of JustDial Company. Yet the issue is not resolved. one of the Ever bad Decision for associating with Just Dial.

Dear Sir / Madam,

I am Nisha Karel, registered on your web with my mobile number 9xxxxxxxx7.
Today I am writing after all means to put complain over phone but some how operators keep on hold saying transferring the call to complaint cell and later gets disconnected. Now, I am writing you in length to share the trauma I have mentally and financially faced because of vendors who called up through Just Dial listing.

Therefore without wasting further time I am sharing my experience as follows:

I have been calling just Dial since Dec 2017 for a placement agencies contact number to hire a full time maid. Now as a usual procedure I got numbers over message and at the same time your operators said to share my details with few service providers where-in I got call from a vendor named saifuddin from shalimar placement Services. And after all terms finalized I hired a girl named Payal.
Shalimar Placement Services whose self acclaimed owner is Saifuddin [protected], & Maid Payal - [protected] we hired her paying installment amount of INR 15000/-.
She stayed at my place for 2 days and then he came to pick her back, saying there's an emergency at her home, he gave 13000 back saying I had this much only. We didn't mind because he said will bring her back in 2-3 days. But never turned up. Now initially he placed his cell phone off then when we got connected and I warned to log a complain, in return he said he will complain about me in return that I employed her and didnt pay him anything. So, we left the matter saying he was not a good vendor.

Now, again I got in touch with Just Dial asking for Maid agency numbers in the month of January itself, then I DSB Management company - Maurya came in touch with us. They posed themselves a highly professional saying we will get the form signed with agency charges in advance then interview of candidates will start as per your convenience and then you will get the maid. After taking the ratings on Just Dial I paid him charges of 11000/- in advance out of 20000/- in total. Till here we had notions that DSB is a pretty professional company so nothing to worry about and moreover the source from where this agent came in contact is Just Dial, the company whom Amitabh Bachchan is endorsing must not be involved in any such terms breach activity.

But, I was wrong this Maurya named guy so called owner of DSB Mgmt their contact numbers are as follows: Maurya - [protected], and his HR Sandeep [protected] after taking money in cash, kept on lingering saying as of now we don't have candidate as per your requirement so will do it by 2-3 days and so on... Lastly after 1 month chasing him and his team, one day my husband visited his office. Without any fear or shame he said you can do nothing, only way is to wait we will arrange else do whatever you want, we again gave him a week or so benefit of doubt, Then we warned him the consequences that can lead him him questioning in court of law, but he was just not worried at all rather said us do whatever you can. Then as a last resort we had to log in a complaint against him at Sector 9, Dwarka Police station and an officer do visited his office along with my husband. He (Maurya) very bluntly said the officer to mind other cases because police has nothing to do in case of cash. I feel pity how can frauds like them challenge Indian Law and Judiciary system.

I am scared if this is the jurisdiction power and the confidence of people committing crimes and frauds that in front of officer people like Maurya says officer these kind of statement, then I fail to see who can be the last resort of such issues in the country.
Now giving a brief about me I and my husband both are working so for me its dire need to have a helper at home and even after such instance I trusted Just Dial - such a trusted name of online contact information for every damn thing.

I called up from one of my family member's number Archana Sinha 9xxxxxxxx5 on 23rd May 2018, asking for Maid Placement service. As your standard procedure an agency person called up named Mohit - [protected] saying I got your number from Just Dial. Taking all information about our requirement brought a girl named Sakshi and as usual this time we gave INR 16000/- as installment out of 20000 and 5000 salary in advance. She stayed at my place on 24th may onward and things were all OK, but she wasn't working properly every time like lost person but I ignored thinking person takes time to settle. Not just this I kept on giving her food according to her choice just to make her settle well. By 11:30 pm of 25th May I went to sleep and she also locked her room to sleep. At 4 am in the morning of 26th May she used washroom. Why I know these things precisely because I live with my In-Laws and my mother in - law have the habit to wake up by 4 am or 5 am in morning. Now from 6 am onward when my mother-in-law started knocking her door to wake her up, she didn't respond till 6:45 am to 7:00 am we were just gazing how to get into the room. Then at last honoring our country's Law we informed police at 100 and the cops from sector 9 Dwarka police station came and broke the door. Then we discovered she escaped from balcony.
Thereafter, as per the police guidance we logged missing complain, along with that we checked the CCTV cameras of the DDA Aptt. where we got a CCTV footage showing sakshi walking out of the DDA Apartments at 5:08 am, she flung from Entry gate. Later morning we called up the centre guy Mohit he said I don't know where did she go. IAS officer of Sector 9 Dwarka Police station assigned the officer, he and we both kept on calling these people. Initially he responded later his mobile got switched off. Now after such an incident forget about money we are to get worried about, if she would have physically harmed someone in my family I have 2 old parents in house, 2 small children. Tell me who is answerable from Just Dial over such a case, and after these many incidents I am forced to knock the door, asking the reason of such a mental trauma my whole family has gone through. For next 6-7 days time we used to wake up again and again in the mid night thinking she might not have climbed back to the room.

In today's day there are indefinite number of services and indefinite number of Just Dial types intermediaries but still people like us trust you at Just Dial to enroll a verified and trusted people. Sorry to say, but you are equally responsible person to those vendor and those maids who committed such wrong act with us.
And let me tell you this is not it, if the problem the monetary loss I have gone through remains unaddressed I will certainly escalate to other various mediums, till I get my resolution.
Let me tell you its not that legendary Mr. Amitabh Bachchan will remain associated with the company who are unanswerable over these acts and we common man keep on getting cheated.

In order to support the incidents happened with me I am hereby attaching each and every copy of form and the CCTV Footage of the maid named SAKSHI as per Mohit the agent who brought her to us.

Dear Sir / Madam,

I am Nisha Karel, registered on your web with my mobile number 9########7.
Today I am writing after all means to put complain over phone but some how operators keep on hold saying transferring the call to complaint cell and later gets disconnected. Now, I am writing you in length to share the trauma I have mentally and financially faced because of vendors who called up through Just Dial listing.br...

I have booking tarin ticket yesterday means 10/06/2018 at night 11:40 pm and i am booked in my card only. But ticket was not booked. My money will be taken in my card. Pls return my faster. I have lot of why should we take my money. Turn it quickly. And other wise am not booked in justdial. I will booked in some other web. Just dial is best app i ever seen. But i lose hope. Plsss return my money faster. Rs : 325 pls return my money. I have lot of problem. Pls return my faster. Pls return my money. I have to lot of thing in my life. Ticket was not booked but why should u take my money. Plssssssssssssssss return it faster sir.

The advertising service provided by justdial does not make sense for our business. We hardly get any credible leads for the business. Instead, there are constant queries about vacancies and internships.
Assurances made by the marketing executive before the contract proved to be all wrong. Leads are of no use to our business and our time is wasted by multiple calls throughout the day.
Attempt to close the contract through website
The process of accessing and modifying our business details through the justdial website is disfunctional. To edit our listing, we need to enter a verification code, which is sent to the registered phone number or the email id. Every attempt to edit the listing is stopped because the verification is either received after 4-6 hours or not at all.

Attempt to close the contract through helpline number
In addition to the attempts made through website, multiple attempts have been made through calling the helpline number. During the working hours, the phonelines make you wait for more than 10 mins. I think it is their way to persuade their customers to drop the call after long waiting periods.

Please help us in closing the account and continous drain of our hard-earned money.