JustDial.com Complaints & Reviews

Hi team,

I am using justdial since long but now i am very disappointing with your service, few days back i called and ask for ac service contact number and they shared the same.

I called one of the contact number and ask for support, they came to my home and do the ac service, i paid 1200rs for the same and after 2 days issue come again i called lots of time but they never pick my phone.

Finally i called just dial and ask to raise the complaint against the company, just dial executive arrange the conference call with ac repair company and asked them to return money but it was not happen, i called just dial again n again for update but still no update.

Please check and do the needful asap and take strict action for this company.

Below are the company detail.
Company name : r. K engineer
Contact number : +91 [protected]

Regards,
Dheeraj puri
+91 [protected]

Dear sir,

Pls. Arrange to return back my money of rs. 499/- paid towards the above item
On 23/04/2018 as per the details given below:-

23/04/2018 bil/[protected]/fan/[protected]_wwwj dr 499.00

This order was booked and paid online through justdial. With the details as follows:-

Your order is placed successfully with amco electronics & co (#8)
Inbox
X

Amco electronics
Apr 23

To me
Amco electronics & co
Dear ramprasad,
Your order from amco electronics & co has been successfully placed.
Your order id is #8, please find below your order details :
No item details price qty ordered amount
1 usha apple sweep 125 mm portable fan 499 1 499
Total no of items : 1 order worth : 499.00
Rounded off : 0
Amount payable : 499.00
Payment summary
Nb : 499.00
Total paid : 499.00

Customer information
Ramprasad, [protected], [protected]@gmail.com, #00000008
Delivery date
Fri, 27 apr 2018
Expected delivery time
11:30 am
Delivery address
9-5-67/5 (6), annapurna apts, back side of vishnu honda showroom, shivajipalem, lawsons bay colony, andhra pradesh, visakhapatnam - 530017

Regards,
Amco electronics & co

Later the order was cancelled as the vendor was unable to supply the
Item. The details are as follows:-

Cancellation of your order with amco electronics & co (#8)
Inbox
X

Amco electronics
Apr 26

To me
Amco electronics & co
Dear ramprasad,
Thank you for shopping with amco electronics & co. Unfortunately we have to cancel your order #8 of 1 items. We apologize for inconvenience this may cause.
Order no. : 8
Item details cancel qty.
Usha apple sweep 125 mm portable fan 1
Total no of items : 1

Regards,
Amco electronics & co

Please arrange to return back the amount to my original payment method.

The payment is not credited to my account till date. Pls. Return my amount of rs. 499/- to my original payment method.

Regards
Ramprasad vallabhaneni
Ph:- [protected]

I have purchased package from just dial to grow my business .
They received money and they didn't give me proper leads.
They promised me to get 3-4 leads on daily basis but as of now, I am getting Nothing when I am trying to reach their customer support, they told Every time to arrange call back and promised me to sort out this problem as soon as possible but I didn't receive any call back and any response.

Dear head office

We are a paid customers for justdial from last 2 years since august 2016 (We have paid 10000/-in aug, 2016 and 8700/- in may 2017) under the name “pavan group of schools, dharwad” always with the agreement and promise of the 1st position (Top) that will be given to us (This was never fulfilled completely for all the options we had selected) and in april 6th, 2018 after having the same promise again with the justdial person from dharwad about the top priority from april-18, 2018 immediately for all the school related options in dharwad region, we signed the contract for two more years by paying 21000/- check at once.

Generally, as you all know according to the regular school schedules in and around karnataka, this april and may are the peak hours for the new admissions in schools by general timetable. Therefore our contract will be mostly useful during these course of time for us or anyone.

Highly disappointed and annoyed to write this, the service is not provided according to the norms and agreements. Legally there is no justice provided according to the promises made sincerely.

After the check recently was submitted and handed over. To the great disappointment, don’t know why, our school is completely pushed down randomly to 18th, 10th 8, 7, etc etc. Positions a day some options it has completely disappeared. This has completely hampered our responses and we feel it’s an utter loss of signing this contract for4comolete years with the expectation of some positive support for our institution. Not only the old position of 3rd or 4th (In few), there is a complete mismanagement formed despite following it completely almost everyday with the authorised person who promises fake.

Despite asking hundred times to do it soon and requesting (Despite paying the demanded payment) there is no work done. And above all the usual positions given to us early are also lowered.

The middle managers have not taken this into account and have not attended to our contract even when complaint was raised.

I want this to be sorted within a day. According to our speculations, we had to receive atleast
5calls per day * 30days = 150+ some before extension (Around 250calls) which would have happened if you had abided by the contracts and fullfilled our agreements.

We want to know what compensation will be made for the loss incurred.

Expressing utter disappointment and unsatiafactionfor the poorest service provided for the last 2 years towards a highly believes company of customer support in india.

I have purchased package from just dial to grow my business with annual plan.
They received money and they didn't give me proper leads.
They promised me to get 2-3 leads on daily basis but as of now, i am getting nothing when i am trying to reach their customer support, they told everytime to arrange call back but i didn't receive any call back.
Ek dum bakwas service hai.

After package sell, they don't care of their customer.

I have ordered a flower product on 09 may 2018 to deliver on 13 may 2018 on the passion of mother's day. But this item neither delivered nor a sms or email comes to me as tracking. I called jd cc, so the caller told me my delivery date is 16 may 2018. They r lying n your shopping department is very irresponsible. I have proof 13 may 2018 is my dt of delivery

Hi sir or maam,
I am an existing customer of jusdial n my firm name is j. P. Interio.
Hence i have called 2 to 3 time on customer care and ask them to remove electrician category from my contract. But didn't get it done till date.
I have told them to remove electrician category two months before but they are not doing that i want to complain about the above matter. Pls take action against those and do it asap.
Thanks n regrads
Sandeep

I signed with just dial on jan 2018 executive sivabalan erode tamilnadu. At time of sign-up executive not telling i[censored] go to cancel you need to inform before45 days.. When i call to just dial that time only they are telling and i contacted last 20 days but no one ready to answer my question and last two month my bank charges 12000 for bouncecharges.. If i call they tell siri will arrange a call back and no bodies call me.. If i call mr. Sivabalan he is also not pick my call.. After payment they are not ready to come my office. One of the worst customer service i saw in india.. Their main aimgot money from customer then leave alone.. It's my number i[censored] need a queries regarding this issue please get me back [protected]

Hi, i booked a movers packers company through just dial on 31 march, vcare movers and packers. Just dial had a 5 star rating for this company. This company damaged my goods beyond repair, broke my furniture, told me they would get it repaired and never returned till date. I incurred heavy loss by availing their services. Later around april 8th i wrote a review on just dial about this organization and rated them poorly. The review was published next day. Today i was shocked to see that justdial has deleted my review and again given them 5 star rating. I have always relied on their rating, today i realized it's another fake company misleading customers into buying services of substandard companies. Another unethical company in the market. Pls beware.

The number [protected] which is mentioned on just dial - kapoor hotels, chandigarh site belongs to me.
Due to which i receive random calls from the unknown people and this is so not good.
I want my number to be removed from their site asap.
Otherwise i have to file a complaint against you or that hotel regarding misuse of my number so that i should not receive unknown calls in future.

Hi,

I am a paid customer for lead generation in justdial since last 3 years for my firm marq research solutions for hyderabad. On renewal and getting more leads i went for premium package of rs. 36108 for 1 year subscription this year. After renewal i could see i was getting irrelevant leads from justdial even after complaining "n" number of times for last 4 months, nobody is bothered to fix the issue so i asked for refund but there was no response.

Since last 1.4 years, the service from justdial work horrible and i was always complaining about there service but non were bothered.

Being unsatisfied customer from justdial, i would request to raised a compliant against them and ask for refund for the last 2 years invoice.

Please find the enclosed invoices of year 2017 and 2018.

Regards,
Rakesh
[protected]

For 'hotel kapoor', chandigarh, wrong number is mentioned.
Update correct number as soon as possible.
Due to this many random unknown calls gets connected.

On kapoor hotel chandigarh's just dial site, the number which is mentioned is incorrect, you need to update this number asap otherwise a strict action will be taken against you and this hotel.

My company name is joy crackers sivakasi and christ of industries sivakasi and madurai no one enquiry came in my two company.. I loss more money for invest justdial coimbatore branch... Thay dont refund our money... Please anyone do not pay any amount justdial. Thay are fake commitments fake plans fake activation.. Just dial is fake company in india..

Complained to home appliance services madhapur, h no.628 /a kaveri hills ph no.[protected] my fridge not working mr. Zubair who is from bownpally came to my house and changed timer. For cuttimg of cooling and freesing water. But he removed my timer which was working with new one. Still the same problem facing. Then he told that no gas in refrigrator. That means he had removed my timer which working already and taken cash from me. I want my timer to be replaced which was good and return of cash. The company home appliance services, madhapur kavari hills i haveen following but no response from them. I request justdial company to take action with the company which has stopped responding.
Regards

Dear sir, i, m recharging a mobile number-[protected] of rs-399 on 1st may 2018. Massage comes that recharge sucessfull and u r account has been debited-399 through jd id-ort6v2x3y1, but on 2nd may i, ve received a massage that recharge not successfull and u r money return within saven working days to u r account, although saven working days has been complete i, ve not received any money return to my account
Plz do the need full

On 14 th april jd executive sagar chandana and pankaj mandoli sold a package to me.

Invoice raised and given to me which says
Supreme package for keywords opted and for search option in wap mob web phone search delhi ncr area.

I am suppose to get leads for delhi ncr and my listing will show on rotational basis in delhi ncr.

To my utter shock nothing was visible and repeated complaints they told be it's a pincode package which means if a person enters a pincode only then my company will appear.

After complaining to them that neither the invoice which was given to me stated that it was a pncode search package.

Just dial cheated by giving me a invoice of stating supreme package for delhi ncr and changed it to pincode package.

This company initally uploaded a invoice other than what was handed over to me and then upon questioning immediately changed it but changed my package also.

No. Leads no visibility

N o where my listing is seen.

They have taken 17700/-

This company is a real cheaters and there should be someone to take action against them

Pls pls subscribers, marketers and lead purchasers don't buy their package you will get nothing out of it.

The believe in making only money for themselves.

A week back received rs. 138226 from my client in delhi, that payment is till now not received, because your jd pay team asking for kyc

I have upload the kyc documents then after they asking for invoice but i told them this amount against the order booking so we cant raised the invoice whenever the product will be ready for dispatch then only we can raised the invoice.

Against the sales booking we have received this amount but your foolish team says that we will return the money to my customer if not raised the invoice.

Dilip giri
[protected]

Mobile number: [protected]

Yesterday received rs. 500000 from my client in mumbai, that payment is till now not received, because your jd pay team did not had time to verify my invoice. So trying to reach them after 7 to 8 trials calling your helpline[protected] where in your jdpay department is always busy or could not connect my line due technical reasons.

After reaching them they told to re-initiate the invoice and upload again. I want to know that why no one from your team contact me to revise invoice earlier. Secondly i tried to upload invoice as your jdpay team guidance, it is not getting uploaded. Hence i am attaching the same with mail.

Please release my payment at earliest. As it a big amount and required it as soon as possible to provide service to my client. Please find revised invoice with this mail.

I had order 2 extension board and paid amount of rs 878/- for the same on website http://www.abbasiscrap.com/ and was showing delivery date 7-may-2018, 1:15 p. M. But so far i didn't received the order.
When i contact on phone [protected] listed on web site, person told me that he is not aware about the transaction and his website is developed by justdial. Transaction detail is as follows
Transaction date narration
07-may-2018 to transfer inb just dial limited
Ref no amount
[protected]igadmaqsy7 878.00

Screen shot of the order detail i have attached for your reference.

Regards
Dupinder
[protected]

It is submitted that in the second week of August 2013 as I am in business in field of technical works of submersible pumps for agriculture and domestic uses.
As one of the marketing executive of your just dial came to me and explained the expanding the business steps for advertisement of the business carried by me and also with an assurance to provide and to see the credibility of service provided by the just dial as to enhance observation for a period of one month I paid an amount of 1739/- through cheque bearing No. 996950, dated[protected] drawn from SBI Bank, bible House, R.P.Road in favour of Just Dial Limited.
That on several occasions on different dates I approached and orally requested to take appropriate action but so far no action has been initiated and amount withdrawn from the account has not been returned so far. As such Your just dial officials in collusion with the bank officials played fraud and cheated me for wrongful gains.
Recently on verification of my partners of the said Wide wave Technology came to know that behind and back and without knowledge amount has been drawn from the account through ECS to tune of Rs. 90, 789/- as the partners of the said wide wave technology have not given any authority of whatsoever in any manner to the said just dial limited but without the knowledge and concern on enquiry we came to know that the just dial limited in collusion with the bank officials of the SBI to cause loss to the partners running in the name and style as stated above have played fraud for wrongful gains. I submit that I have not given any authority or undertaking on behalf of me to withdrawn any amount from the above said account.
On enquiry and information received through email from the just dial we came to know that no such authorization has been given by the partners of said company and the signature on the said letter of acknowledgement undertaking and other relevant papers are forged the signature of the one of the partners and the seal of the said company was created fraudulently by one N. Deepak along with the just dial employees along with the bank officials.
As such we have made number of representations orally as well as written but so far no appropriate action has been initiated and have not returned the above mention money. But so far no action has been initiated and no amount paid