JustDial.com Complaints & Reviews

Sir
My name is kashish kalra and from kanpur..
Apka ek employ mere ko service ke liye aya aur maine lee bi.. Service
Pr unhone mujhe ecs ke baare me kch nahi btaya tha..
Jb mere pas mail aya to mujhe is cheej ki jankari hui...
Main unhe 1200 ka check diya jisme unhone mujhe 2 mnths ki service ka bola..
Ab mere pas mail aya hai..
Har mahine ecs thru transaction hoga..
To plz isse aage mujhe renew nahi krna..

Dear Sir/Madam,

It is very disgusting to observe the approach of your company's customer care executives & marketing executives, who forget the courtesy of responding the consumers, once the deal is closed.

Your marketing executive Mr. Sandip Singh had visited at our Nalasopara Branch, for closing the business deal & had met our officer Mr. R.K.Singh. During the filling up of the form & making the payments, our above named officer had very precisely mentioned that we need the leads only for Vasai, Nalasopara & Virar (East), but your above named officer has mentioned in the form, which he later filled in as ALL MUMBAI & we feel cheated for the same.

Even your consumer care department has confirmed the above details over the telecom discussion when the undersigned had few minutes back. One of your marketing executive Ms. Sana, also connected Mr. Sandip Singh on conference call, but instead of resolving my problems, they started their own fights (Sic).

Further, even after numerous calls your named executive disconnects the phone &/or make us listen his marketing gimmicks & all the pep talk lies he is giving to the client, for procuring the business, for which we are lest concern.

You are requested to take a very serious note of our complaint & resolve the issue immediately or else we will be compelled to approach the consumer court with all cost & consequences to your account & shall also make your company's directors the party for this, of which you better take a note on records.

Your Most Harassed Consumer!
For Treks Force,
Rajendrakumar Badodekar
Legal Adviser
[protected]/[protected]

We zenpower solution, contract with just dial for business leads/enquiries.

from feb-2018 you deducting ecs from sbi credit card and hdfc current account, Rs.3544 and Rs2128.

jan 26, 2018 your person has come to our office and he told me, feb -2018 onwards my contract ecs amout will be Rs 2128 instead of existing Rs 3544 .

please return back to our account as collected exess amount

L.V.KRISHNARAO
CELL [protected]
ZENPOWER SOLUTIONS

This is a mail regarding DSIM -Kolkata (Delhi School Of Internet Marketing), regarding the service you are providing to us.

We have taken your service under the registered mobile numbers-[protected] and [protected].

Customer Invoice no [protected] and [protected]

Our client relationship manager was Surojit With Executive code 10034171.

We haven't received any contract / agreement from your side.

He didn't turn up neither he informed, nor picking up our calls.

Dear sir

U might me knowing i am taking of this issue, were in my email id was wrongly connected to a listing of neeraja halcyon in bangalore
Follow the link - https://www.justdial.com/Bangalore/Neeraja-Halcyon-Horamavu/080PXX80-XX[protecte...⇄

This is what happened

1) i was receiving repeated call for rental for this property called neeraja halcyon in bangalore.
One of the enquirer was kind enough to inform me that my mobile no was picked up from amjust dial listing.

This is what i notice -
1. https://drive.google.com/file/d/1tQyYgz35CEkaSoVmaLaL3x0YfT3QdaMh/view?usp=shari...⇄
2. https://drive.google.com/file/d/1CXQRJxlv6ECYSiryFTz15GL3BsG2Iy7E/view?usp=shari...⇄
3. https://drive.google.com/file/d/1coVNevwcyB9_kjuyq5eRgSc4pvareCoB/view?usp=shari...⇄

2) i called just dial and asked to delete my number from the listing. After repeated calls, i notice my number is removed from the page. But its still visible. When a person surfing the net tries to send a email or sms - if he clicks the button - my name in part appears along with my mobile no. [protected]. How the hell u are working. - check this link - https://drive.google.com/file/d/17N0pvz72KahQ0bnIx6CCpwYcvEKGk03I/view?usp=shari...⇄
Also if any one selects the review button - they can see my no - https://drive.google.com/file/d/1DHP2Rc6mZWWvnWtcwOLQcZOUMSjyjk5V/view?usp=shari...⇄
When i have no connection with this advertisement how did u allow some one to use my number without otp varification
Even after repeated complaints from myself with official no [protected], u are unable to take any action.
Your customer service always give a message they will call back, and solve this problem - but this is never happening.
I[censored] cannot be able to remove my no or name wrongly linked to this free advt, u are liable to delete the advt down. And u should own responsibility to allow some one to use my no of your website without any connection of mine to this advt.
Please bring down this advt of delete my name and number connected to this immediately.
I will wait for your feed back till 12 pm or else i will just pump this email to all my contacts and web blogg stops, facebook and other social points which is bound to question the very security setup of justdial

A simple question - if some one links and house for sale and links a police commissioner's number to it, in your website. Can u escape for your mistake.

I[censored] cannot have enough security options in place to check the genuinity of the advertisement published on ur portal, just do not handle ur business. Just pack off.

For more details - visit - https://drive.google.com/drive/folders/1B7JPXT19ObU7NRCz3zrq85trgff6hRub?usp=sha...⇄

Just dial agent mr pavan reddy from belagavi, karnataka has given all false promises.
After subscribing to just dial i found it's all fraud.
Free website promise he made, which is not true.
He told whenever anyone's searches,, ur clinic will be shown first... Which is not true.
He said he will give a link for payment option for patients, not true
He said he will give a link to be forwarded to patients and friends,, not true

Mohd raza just dial employee.. Visited my hotel in andheri east.. I wasn't interested in going in for the contract.. He still demanded a cheque of 16000 and said will not deposit till i'm fully convinced.. I didn't put the date and called him one fine day and said i'm not interested please return my cheque.. But he instead put the date on it for the next day and deposited it to convert his sale for commission purpose.. I didn't realize till the cheque bounced twice and finally when i realized i stopped the cheque.. Now without accepting the initial amount and esc is started in my account from december till today.. Yesterday 8500 was debited from my account towards ecs to just dial.. All i want is to stop this ecs get my money back and take action against such wrong doing.. Sales people at some point don't realize what the customer really wants.. But just to get their commissions go to such extends.. Can just dial improve my credit rating and cibil score.. For all those ecs and cheque bounces

Hi,
This is syed, after many calls from mrs. Afreen and visits of your representative mr. Ramu i agree to register with justdial as on 8-3-2018 for platinum/diamond/gold package and paid rs.12, 791 as advance for 3 months, mr. Ramu promised us that we will get good leadings by your website and also promised that he will come again to explain how to manage user log etc.. But we regret to inform you that he is not responding to our calls since 3 days we also trying to contact call center and every time they are promising that they willl send ramu or some one els to solve this issues but they are also fail to fulfill their promise.

Our issues as follows:
There is no leadings such as mr. Ramu promised because there is no add preferably appearing on proper search.

We fed up with service and your call center response since 3 days
If you manage your clients such a way so we are not interested to be a part of justdial.

Your are requested to cancel our add on your website or else do the need full proper service.

Thanking you,
Syed hashmath ali

I have register on just dial at jan 2016 with full payment in advance and in oct 2017 will start ecs and upgrade service, dec 2017 i had called at just dial customer support will stop my services and stop ecs but customer care executive tell me that i have already paid two month advance he says no refundable when complete two month services auto stop because he collect the request but 12 mar 2018
Again just dial deducted ecs i have already followed many time to just dial customer care but not resolved my issue and not refund my money currently this services already waist for me just dial executive also give me mail id ([protected]@justdial.com) its not working mail server will response
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I am very fist rated by just dial department

Hi sir,

This is in reference with my justdial receipt no - ka0218rc00700327, i got a call from mr karthik of justdial bangalore, telling me about how there is a special package offer for anyone who opts for their justdial package on 1st of feb 2018. He sent his manager mr aakash khare at my place in bangalore on the pretext of clearing my doubts regarding justdial services. When karthik started forcing me to suscribe and pay for the package to mr aakash, i told him clearly that i have yet to register my business as there is some problem with roc (Problem had started from 5th jan 2017 and still prevalent), regarding company registration and there are chances of business not running at all. He assured me that everything will be taken care off and justdial will return all my money if i am unable to start my business. On 3rd of feb 2018, when i came to know that i wont be able to start my production beacuse of my partner backing off, i called justdial for full refund.

Please note that on 3rd feb 2018, the justdial services were not yet activated. I have send them 10 emails to [protected]@justdial.com and again the executives have looped me with the same karthik with no avail. Srikanth of justdial had assured me of refund and i am running out of patience as its already more than 1.5 month of my complaint and yet there is no word from justdial about my money. I am in dire need of money.

I am shocked that justdial has no mechanism to inform its customer about what is the status of current requests and complaints. I have called them tens of times and their call executives behave like novices and are not willing to share any details. Justdial has acted like a true conmen and scammed me off my money. This is plain and pure harrassment. Kindly get me my refund of rs 22656 as i have not availed any of your services.

I was registered with just dial on 12thmarch in the name a z protection for bouncers and security services. I was enquired for lead from another number for bouncers but i am not getting leads and there is no correct response from just dial from marketing person mr rajendhar i can't explain my problem 1000 times please i want to remove my contract please do asap. My contact number [protected]

I have taken justdial services in month of may 2017. At the time of contract the executive came with 100s of papers and took signatures. one of them is ECS may be. As I checked he said its all formalities and required for documentation. No where he mentioned for bank auto deductions instead informed that I will be paying the amount in EMI's per month in a contract of 12 months.

without providing proper information they have started ecs on my HDFC account. No intimation was provided. Every time my account get deducted with bank charged I have paid almost 12k due to this. Because their their auto payment trials happens unlimited times. They dont even bother to inform customer if it get bounced once. So as per thier customer executive they try it 5 times and my bank charges 885 INR for each failed debit. Hence I end up paying approx 4500 INR just as charges.

I have asked them in moth of October to stop ECS, then again in NOvember and again in December but all in vain and it continued.

I am loosing my all money just because this service of jusdial which dont even work. As i am an event organiser and I got just dial leads who search for call girls, or bar dancers asking for work, etc etc. Their customer care service is horrible they dont even reply properly. They say they will call you back and that never happened. I have filed more than 10 compaints to them with similar reasons and no one closed till date.

I request you to take a quick action to it. If they are bound to sell ecs service they should inform customer in prior and explain how it goes for awareness.

Dear sir,

I informed justdial.com to cancel registration of star home nursing services in the month of january 2018 and also repeatedly told them in february 2018 too.in this regard i sent them several mails and also called and informed them.in fact i even received calls from them. But to my surprise and dismay justdial.com has deducted rs.6, 000 towards monthly charges fro the month of march 2018. Its an ecs payment. Even after continuously telling them to stop even in jan and feb '18, they continue to deduct ecs payment unabatedly. They are telling that their executive is not avaible and approval is not obtained. I want to file a complaint with consumer court. I will bear all the charges and i will get reimburse the legal charges from justdial.com as well as the wrong deduction made in the month of mar '18 (12.03.2018). Please let me know how to take this forward.

Regards
C jayaprakash
[protected]
Jayaprakash. [protected]@gmail.com

Hi customer service team, i have registered dhanush enterprises, tiruvallur in just dial since 2014 and getting re-newed yearly basis. For past 10 days, i cannot view callers mobile no when they call me and instead getting just dial no for every time i get a call. When checked customer service and registered complaint, no response so far done and stil not rectified. Only if caller no is viewed, i wish to continue ur service or otherwise i wish to disconnect, pls refund back the payment made. Either sort out tomorrow without any delay or cancel the registration to refund my payment made. Appreciate if any one can respond and take immediate action. Even i want to change my 2nd mobile contact given. Waiting for ur reply soon.

I have made 2 transaction through Justdial and now that company's customer care phone is coming switch off..my transaction information is below.(1)
Here is the payment request from [protected] for Rs. 9598.00

Please click on link below to pay now

http://jsdl.in/JDPay-BPY6V3R1
(2)
You have made a payment of Rs 849.00 to [protected] through Justdial.
Transaction ID: BPD1F4R4.

I already finished one year subscription/contract with jd before 2 yrs
As i did not get any profit by doing this and also did not recieved any inquiry in a month so i want to cancel my contract from just dail.
I request you to stop calling everyday day in my given numbers with aarogyaveda clinic utai/bhilai.

Name of company : aarogyaveda holistic health care centre utai/bhilai

Thanks
Dr. Premlal patel

Hi

Can you please confirm the reason for presenting 4 ecs to my bank account on 3rd and 8th march-18, that too twice in same day on both the days and now on 12th mar-18.

Firstly, there was no clarification provided by your executive mr aman. He never told me about this ecs and took signatures. I had just given him a cheque for using 50 days service of justdial which was debited on 6th feb. I had clearly told him that i need service for 50 days and then think to extend this after 50 days.

But i was shocked to see the email on 24th feb that next ecs of rs 3540 will be debited on 27th feb.

When i contacted customer care and asked him about this, he told he can not do anything about this and you have to pay this. Then i asked him to stop my services after the expiry of 50 days but he denied saying your contract is valid for 1 year.

And after this, my bank account had levied charges of rs 295 twice on 3rd and twice on 8th mar for failure to pay ecs and again today.

When i called customer care, he told that they have presented the ecs for 1/4 of the amount and they do not give any message for this and it will keep continue presenting the ecs for even 1/8 or 1/16 of the amount. I was neither informed this practice by mr aman (Executive) nor by just dial. What an unethical practice just dial is doing!

I called multiple times to customer care but evertime they denied to take my request saying no one was available today.

Hence, I want you to cancel all present and future ECS for this service after completion of 50 days service.I no longer want to take the services of just dial any more after this.

Thanks

I've signed for justdial ad for my business but after getting frustrating for garbage leads i tried stopping their ecs but they have not stopped it after 1 week of request and debited my account for the amount of 1180.

I contacted the bank branch and they said they are helpless they said it is need to be stop from company end but the company is not listening.

Any one suggest me any solution?

Hi all,
I am safwan and i registered my business on just dial on 11 january 2017. As per the executive that visited me (Named padma). I can avail the facility (Get leads) for 1 year on a payment of 2300/-. I took the risk as i was starting my business and gave him the cheque. The amount got deducted from my account in january 2017 end. I started getting leads.
Everything was good but suddenly i stopped my business after 6 months of contract with justdial bangalore. I contacted justdial and told them to stop ecs. By january 1 year finished but still they are deducting amount from my account. I tried to stop ecs by contacting customer care numerous times but not getting support from them [named flora, rajani]. I can't able to use my bank account now. If i keep money, they will deduct.
I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ecs service provided by just dial. I have already become a victim of this. It should not happen with others.

Looking forward to your support.

Thanks

Dear team,
Greetings of the day!
This is regarding the ongoing contract which i don't want to continue with justdial.com as your executive anil angari duped us and tricked me to sign on your documents and didn't gave us time to read the terms & conditions properly and verbally told us that this is monthly subscription not annual, and made me sign on the spot on those documents, as we were not willing to get into any contract with your company so he suggested us to take a trial package for a month at inr 3550/- and took the payment by cheque. It was the whole scenario & we trusted your brand and didn't gone through the mail we received from justdial.com due to hectic schedule as it is my new business venture. A few days ago i received message from justdial.com that amount of inr 3550/- will be auto debited from my account. When i tried to contact your executive anil angari then he didn't responded to my any call. That means he duped me and don't want to face me. So i lost trust on justdial.com that's why i want to discontinue this contract which we didn't understand & please do the needful and get it done immediately.
Thanks & regards,
Ratna rai singh,
Mob-[protected]
Owner : it's canary salon