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JustDial.com Complaints & Reviews

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Updated: Nov 5, 2025
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JustDial.com reviews & complaints page 213

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V
vikas
from Gurgaon, Haryana
Nov 25, 2009
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I am registered with Just Dial company since last 2 years One of your employee Nimit arora cheated me of 16000 rupees.He made me sign a paper saying its a contract paper for starting a new contract(my earlier conract was expired). He took 3 months money in advance and said that your contact will be terminated automatically after 3 months if you dont like the service.I got Zero responce from the new contract and never bothered to renew my contract after 3 months.On The pretext of signing new contract he made me sign a ECS Paper. I never knew i am signing a ECS paper underwhich money will be deducted automatically every month from my bank account.It was too late when i found upon recieving my bank Statement.He has cheated me and Now he has stopped recieving my calls , obviously he knows what he has done.please take strict action against your employee Nimit Arora so that in future he doesnt Cheat people of their hard earned money
Aug 14, 2020
Complaint marked as Resolved 
this is absolutely true, just dial is a cheating company don't invest money on that.

they are not doing their commitment and cheating money in everywhere, particularly in chennai location don't trust the telemarketing people called rajamal and other gals.

initally they will give no. of calls but later in next month they will ask to upgrade the plan and force customers to do change their plans from 15000 to 40000 and lakhs in amount.

after that they never respond any calls and absolute cheating company

JUSTDIAL IS CHEATING COMPANY DONT PAY YOUR MONEY
Dear Dr. Vikas,

With reference to our telecon, we have resolved the issues.
I would like to request you to please widthraw this complaint.

Thanks & Regards,
Shakir Hussain
Customer Support-Just Dial
just dial is cheat company do not believed just dial it money loss only.
Dear Customer,

We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

Kindly contact on [protected] or[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


Thanking You,

Just Dial Customer Support-Delhi/NCR
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    G
    George Joseph
    from Bengaluru, Karnataka
    Nov 19, 2009
    Resolved
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    I have taken services from Just Dial for advertising my Company (Vguard Security And Allied Services) in Just Dial on 04 Nov 2009 for one year at Bangalore. This was happened because of frequent, calls of one the marketing executive ‘Ashitha’ from just dial assuring lot many promises. So far my Company Advertisement was not displayed. I found the marketing executive or the customer service executives are just neglecting the clients. They even not bother to explain the reason. The after sales services is pathetic . I had taken Just Dial services for getting business as the company had recently started.
    Can someone do the needful.
    Aug 14, 2020
    Complaint marked as Resolved 
    justdial test
    As per the request of Fathima Tabarak of Just dial Bangalore, I hereby states that my company’s (Vguard Security And Allied Service) profile was listed with Just Dial on 19 Nov 2009. As of now, I got several enquiries to my advertisement. Thank you. I would certainly write a affirmative comment if the service is fine for the next period of agreement.
    Dear sir's / Medum,

    Kindly attd M/S Just dial

    Please Karnataka B, Ed Selection list website available for urgent we refer and urliest feed back.

    Thanks & Regards
    SRINIVAS H
    I have been misguided twice. just dial of Bangalore has given me the wrong address of sharekhan limited in Koramangla, where I went and found the the branch has been shifted to some other place and secondly I got a wrong phone number Yes bank ([protected]).
    I want an immediate explanation of the act before I sue you.

    For inquiry purpose my phone number is [protected] in which the message was sent. Thankyou
    can you inform to loans form gold in monthly installment of emi information, purchase of gold in emi . pls can you inform it
    Dear George,

    Thanks for being a member of Just Dial Services. With reference to our telephonic discussion regarding your complaint, all the problem has been resolved.
    Further, If you will have query/problem related to your respective contract, please feel free to contact in Customer Support on[protected].

    Thanking You,
    Just Dial Customer Support-Bangalore
    Hi

    I had Subscribed contract with Just dial We Never expected such a worst service from them Especially Divya from just dial had taken a cheque for change of ECS along with duly signed form of just dial. After some days Nothing action where done. When Enquired about they don't pick the mobiles. Still I had given another Cheque to Mr Chandrasekhar Marketing Executive. After 1 month There is no Action Now Mr Chandrasekhar says He has lost Again They want a New Cheque. Have you all seen Such worst Responsibility. Kindly Don't hear to just dial taking into Skies Pl Take care.Till date I have not got a call from their side for Solving.
    Rgds
    Mahesh
    [protected]

    Bogus Deals

    i have also signed a new contract for premium position for my cousin firm for rs. 30000/-.. after signed contract justdial company sell it to other with high rates..
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      M
      Manohar Rao
      from Hyderabad, Telangana
      Nov 4, 2009
      Resolved
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      Respected Sir,
      I applied for a premium package with Just Dial Hyderabad, a teleservice company, They are engaged in answering telephone enquiries, in recent years their acceptance has increased and a good number of people use their services.
      When they get a enquiry they pass it on to the corresponding clients who have paid up for their premium service, I was asked to pay rs 32000 for apply for one such package, but after signing up, I found out that what the sales executive told me before the sale , proved be lies.
      He mentioned that we would be getting the enquiries first, but i came to find out that there were 32 other people who were stuck like me, further, despite calling the sales executive , he has changed his number and is too busy to attend my call.
      This is totally unfair practice and cheating the clients promising them business and taking more money on that pretext is outrageous and highly intolerable.

      Dr Manohar Rao
      [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      This was an error in typing the company name, it is to read as Just dial Hyd, and not Span HT, as span is the one got cheated.
      FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com - CUSTOMER SUPPORT TEAM (JUST DIAL).
      I was also cheated like you. What to do? No body has the time to go to courts and initiate legal procedure against them. Thats why they take advantage of that.
      Dear Mr Manohar,

      Greetings to you from Justdial.com !!

      With reference to your feedback received & conference with Marketing Executive, we hope your query has been solved.

      We would like to serve the best services for long & healthy business terms.

      For any further concern please call us on our customer support numbers 23418102/03 or you can mail us the same on [protected]@justdial.com we will do the needful for you.

      Thanks & Regards
      Manisha Bhatt
      Hyderabad Customer Support
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        S
        swam90
        from Mumbai, Maharashtra
        Nov 2, 2009
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        customer grievance

        i have subscribed my co's profile in just dial for business for 2 month contract.

        i have paid advance payment towards my 2 months subcription.

        as per the co's marketing person guidance i have paid for 2 month's subscription,
        he has told me that you have to subcribe for 2 month and if you are satisfied with our service
        then continue for further subcription through ecs mode of payment.br...
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        A. Kumar
        from Nepanagar, Madhya Pradesh
        Nov 2, 2009
        Resolved
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        Its quite a sorry state of affairs in Just Dial, when you register a complaint they dont respond even in 3 months. It s a negative approach which may doom the company. I wish all the best for the team and the executives.

        My complaint was registerd on 20th July 09 and it is still hanging.
        Aug 13, 2020
        Complaint marked as Resolved 
        FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com



        JUST DIAL CUSTOMER SUPPORT TEAM
        Dear Customer,


        We would like to understand your views, queries, suggestions and grievances in a better way and we are proud to serve your company with good business enquiries

        Please feel free to call us between 9:30am to 7pm (Mon to Sat) and speak to our Customer Support Representatives on 28888071.You can also email us on [protected]@justdial.com


        Thanking You,

        Yours sincerely,
        Just Dial Customer Support
        Dear Customer,

        We would like to understand & resolve your grievances to serve the best services & to keep long terms.
        Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


        Thanking You,

        Just Dial Customer Support-Delhi/NCR
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          A
          Ambica Sales and Services
          from Mumbai, Maharashtra
          Oct 27, 2009
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          Had signed a contract with Just dial for a period of 3 years they converted the same into lead based contract and keep on deducting money from the same and keep sending leads which are useless Their tele marketing girl Ms.Noorie keeps on pestering me for renewal of contract even after being informed that they cannot change the contract as per their whim and fancy and then keep extorting money from me but they and the company are shameless and are not bothered about their customers.
          Kindly contact Just Dial Customer Support e-mail [protected]@justdial.com and by phone on[protected] between 9:30am to 7:pm from Mon to Sat.
          JUST DIAL IS A FRAUD COMPANY - NOT GIVING ANY LEADS - THEY TOLD ME THAT I WILL GET 3 TO 4 LEADS AND COSTUMERS EVERYDAY, BUT IAM NOT GETTING ANY LEADS.
          JUST DIAL IS FAKE COMPANY - WITH ITS SHAMELESS EMPLOYERS - SHAMELESS TELEMARKING GIRLS AND SHAMELESS MARKETING BOYS - INSTEAD OF DOING THIS WHITE COLAR CHEATING JOBS AND EARNING SINFUL MONEY, THEY CAN DO ANY OTHER GOOD JOB - TOTALLY IT IS CHEATING COMPANY. IAM CALLING THE MARKETING PERSON, HE IS NOT REPONDING AND ALSO THE MARKETING GIRLS.
          THEY WON'T GIVE ANY CLIENT LEADS.
          Dear Customer,

          We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

          Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


          Thanking You,

          Just Dial Customer Support-Delhi/NCR
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            B
            Bhavesh Gudhka
            from Mumbai, Maharashtra
            Oct 23, 2009
            Resolved
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            Hi If you look at mail .. I sent him in July .. they have still not relesed yellow pages ... its october 2009

            be careful with these people ... Never get in their trap.


            Bhavesh it is expected in september.
            Sent from my BlackBerry® from Reliance Mobile, India's No.1 Network.
            ________________________________________
            From: Bhavesh Gudhka
            Date: Tue, 21 Jul 2009 11:05:57 +0530
            To: <[protected]@justdial.com>
            Subject: Fwd: was expecting justdial yeloow pages in july
            Any updates?
            [protected] Forwarded message[protected]



            Hi Ajay,

            Is it released?

            --
            Regards,


            Bhavesh Gudhka
            Head - Enterprise Solutions
            Aug 13, 2020
            Complaint marked as Resolved 
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              C
              Chhavi Agarwal
              Sep 24, 2009
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              I needed to shift some of my things frm Delhi to Faizabad, so i asked justdial people to give me some numbers of Movers & Packers. They gave me some numbers and gave my number also to some of the Movers & Packers. One of them(Safe Movers & Packers) called me up and was ready to shift my things. He took all the things from my home and its been 2 weeks and my things are missing.
              Later i got to know that he is a fraud and has not even dispatched my things from delhi and have kept them with himself.
              On complaining to justdial people about this forgery i didnt get any satisfactory reply.
              They have registered such a fraud companies!!
              Now i need my belongings back. plz help me in getting that done!!!
              Dear sir,
              I want to part time jobs in Computer Hardware/Networking MY Mo:[protected] so please contact me.


              Virendra Kumar
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                N
                Nitesh Maheshwari
                from Mumbai, Maharashtra
                Sep 16, 2009
                Resolved
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                Just Dial is a cheater company.

                We have invested a good amount of money at just dial as per their commitments but tey all are false. Instead of building relations, they always try to points mistake by irrilevant agruments.

                70% of the Just Dial leads are FAKE Leads.

                To know more about justdial call us at [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                4.11.09

                Dear sir,

                Pls revert with some alternative mobile or telephone number as we are unable to get through the posted mobile number.

                FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com

                Warm regards,
                Manju ( Customer Support Team)
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                fraud amount not refunded, that teynampet branch is very worst service, plz, anyone dont add your
                business to JUSTDIAL,

                fraud amount not refunded, that teynampet branch is very worst service, plz, anyone dont add your business to JUSTDIAL,

                fraud amount not refunded, that teynampet branch is very worst service, plz, anyone dont add your business to JUSTDIAL,

                fraud amount not refunded, that teynampet branch is very worst service, plz, anyone dont add your business to JUSTDIAL,
                JUSTDIAL is a fraud company
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                Hey people,
                I am forwarding u a copy of conversation with just dial . I got great loss due to just dial faults . Now can any1 tell me what needs to be dont to penalize such a fraud company ?I didnt got any reply regadring my mail on 05 Nov .



                From: Abhijit [mailto:[protected]@yahoo.co.in]
                Sent: Thursday, November 05, 2009 8:57 PM
                To: '[protected]@justdial.com'
                Cc: '[protected]@justdial.com'; '[protected]@justdial.com'; '[protected]@justdial.com'; a
                Subject: RE: Regarding ECS Delay

                Hi
                That’s very good as you people have accepted ur fault but what about my ECS bouncing charges applied on my Account twice and the worst service which I had faced during the whole month cause of non deduction of ECS on time from my account ? What compensation im going to get cause of such financial damage of mine cause of only just dial’s mistake ?????????? Kindly raise the issue to the responsible person and let me know the proper answer from that person . I don’t need any sort of convincing excuses and all as im really ruined in that month cause my company is totally depended on Just dial services and cause of your mistake I have faced a big financial loss . Hope for a genuine solution .

                Note – Dear Ajit Singh, Kindly let me know the brand value o[censored]r company “Just Dial “ which u use to talk about . Can we expect such great mistakes under such highly spoken brand value ??????????? Kindly revert back if possible .

                Thanks & Regards
                Abhijit Singh
                Director
                Equation Times Pvt Ltd.
                Pune
                Mobile No – [protected] / [protected]

                From: Pune JustDial [mailto:[protected]@justdial.com]
                Sent: Thursday, November 05, 2009 4:07 PM
                To: [protected]@yahoo.co.in
                Subject: Fw: Regarding ECS Delay
                Importance: High

                Dear Sir,

                Kindly find the reply from our account dept for which your query raised . If any query revert back.

                Regards,
                Customer Support Dept (Pune)


                ----- Original Message -----
                From: Sheetal - JustDial.com
                To: Pune CS Dept
                Sent: Thursday, November 05, 2009 3:24 PM
                Subject: Fw: Regarding ECS Delay


                Thanks & Regards,
                Ms. Sheetal Gugale
                Manager - Customer Support
                JustDial Pvt. Ltd. (Pune)
                Phone No. :[protected]
                Extn. No. : 2021
                ----- Original Message -----
                From: manisha garud
                To: Sheetal Gugale
                Sent: Wednesday, November 04, 2009 3:57 PM
                Subject: Fw: Regarding ECS Delay


                ----- Original Message -----
                From: Mahesh Gupta
                To: 'manisha garud'
                Cc: 'mamta'
                Sent: Wednesday, November 04, 2009 3:58 PM
                Subject: RE: Regarding ECS Delay

                Dear Manisha,

                As per my talks with Mamta Madam, she has stated that henceforth the billing for the Client Equation Times Pvt Ltd will be done 10th. of each month.

                We apologize for the mistake due to oversight.

                Thanks & Regards,
                Mahesh B. Gupta
                Sr. MIS Executive - Accounts
                Just Dial Private Limited
                Palm Court Complex
                Bldg M, 501, 5th Floor,
                Link Road, Malad (W),
                Mumbai - 400064, India
                Mobile: +91-[protected]
                Landline: +[protected] Ext: 2504
                Email: [protected]@justdial.com





                ________________________________________
                From: manisha garud [mailto:[protected]@justdial.com]
                Sent: Wednesday, November 04, 2009 3:41 PM
                To: Mahesh B. Gupta
                Subject: Fw: Regarding ECS Delay


                ----- Original Message -----
                From: Sheetal - JustDial.com
                To: manisha garud
                Sent: Wednesday, November 04, 2009 3:31 PM
                Subject: Fw: Regarding ECS Delay

                Dear Manisha Mam,

                Kindly look into this matter as we have to revert to the client and he is complaining continuously for the same. We have tried convinicing the client but he is not ready for anything.


                Thanks & Regards,
                Ms. Sheetal Gugale
                Manager - Customer Support
                JustDial Pvt. Ltd. (Pune)
                Phone No. :[protected]
                Extn. No. : 2021
                ----- Original Message -----
                From: Pune Justdial
                To: Manisha Garud ; Parveen Khan
                Cc: sheetal gugale
                Sent: Monday, November 02, 2009 6:25 PM
                Subject: Fw: Regarding ECS Delay

                Dear Madam,

                Kindly find the below mail from client as client has given a specific date to get ecs clear and client has got ecs bounced twice from the bank. Client is asking for the clarification . So kindly provide us the solution what has to be done.

                Regards,

                Customer Support Dept




                ----- Original Message -----
                From: Abhijit
                To: [protected]@justdial.com
                Sent: Monday, November 02, 2009 4:57 PM
                Subject: Regarding ECS Delay

                Hi
                My company is registered with ur company under name of Equation Times Pvt Ltd and as per the contract the ECS date was 10th of every month . But the ECS didn’t got cleared on 10th Oct 2009 even I had sufficient funds on 10th Oct 2009 for ECS clearing . And the ECS came for clearing on 15th Oct 2009 which is totally wrong . I was expecting that to get clear on 10th and when it didn’t got cleared on that date I transferred my money to another bank account and coz of that the ECS which came on 15th Oct got bounced . Now I need the clearification from u people that how come it happened . As per contract the ECS needs to get cleared on 10th then why it came on 15th for clearing . I wont keep the fund in my account for ur company so that u people can claim any day of the month for ECS clearing . I need proper clearification regaring the same . Hope for the proper resolution .

                Thanks & Regards
                Abhijit Singh
                Equation Times Pvt Ltd
                Pune
                Mobile – [protected] / [protected]

                JustDial.com — Stop my ECS

                I want to Stop my contract with you so please Stop my ECS immediately. My contract no. 7995225
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                  supreet singh
                  from Gurgaon, Haryana
                  Sep 10, 2009
                  Resolved
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                  Resolved

                  I would like to report a recent incident where I could see a deduction of 2333.00 INR in term of ECS from my company registered as "La Rose" with Just Dial in Delhi.

                  I renew again my membership of LA ROSE in total amount 7721/-Rs. without sign any ECS documents to Mr.Sahil Chopra & Ms.Swati Singh. I request many time, but no response from them. They said by mistaken they sign ECS Documents from us, now we can't do any thing. I want to go consumer court, I want this refund.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I was also cheated in the same manner by their employee Nimit arora. He got ECS paper signed from me without telling me . I got to know about this when i went to bank to collect bank statement after 6 months . i have lost around 12000 rupees as a result of this.
                  vikas [protected]
                  Dear Mr. Supreet Singh,

                  As per our discussion that now there is no problem & you are receiving and enjoying leads.

                  I would like to request you to please withdraw this complaint.

                  Thanks & Regards,
                  Shakir Hussain
                  SIMILER THINGS HAPPEN WITH MY FRIEND
                  THEY START ECS WITHOUT MY KNOLEDGE
                  CONSUMER COURT SHOULD TAKE ACTION
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                    M
                    Mansoor Husain
                    from Kolkata, West Bengal
                    Sep 5, 2009
                    Resolved
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                    Resolved

                    TO WHOMSOEVER IT MAY CONCERN

                    Dear Sir/Madam,
                    with utmost regret, I finally had to write this letter on behalf of my company with regards to our contract with Just Dial services.
                    We have registered with Just Dial Pvt Ltd for their Web Search Service, Telecalling Enquiry, Search via WAP as well as print media.

                    It is almost nearing 40 days or more since we had sent an email to one of Just Dial's representative Mr Kunal Das ( Sales Manager ) of Kolkata city branch regarding updation of "KEYWORDS" for our products on their database.

                    We were promised by Mr Kunal Das, we could get top positioning for a maximum of fifteen ( 15 ) keywords as well as our company's logo would be placed.

                    It was initially agreed upon by Mr Kunal Das that within 48 hours from the date of cheque collection ie: on 29.07.2009 for a sum of Rs 4136.00 drawn on Oriental Bank of Commerce vide cheque No. 899739, the keywords for our products would be updated and properly classified.
                    Nonetheless till date no such action has been taken and on contacting Mr K Das the assurance of my work being in progress is just being given without any specific time frame/period.

                    It is shocking and rather absurd to state that inspite of several request from our end, no one seems to be concerned nor is anyone responsible to resolve our issue for which we have already made payments.

                    I, humbly put forward my request for the concerned department to look into my issue and try and give me value for my services.

                    The primary purpose of advertising with a company like Just Dial Pvt Ltd was to attract as many potential customers as we could to increase our sales but rather it has turned out to be quite a regret in the overall experience.

                    I look forward to all the support from your end at the earliest and oblige,

                    Thanking You,
                    Yours Professionally,
                    Mansoor Husain,
                    Amax Mercantile Agency,
                    77, N. S. Road,
                    Kolkata: 700001.


                    CC to: All major offices of Just Dial accross India as well to the Consumer Complaints Forum-India.

                    [protected]@justdial.com
                    [protected]@justdial.com
                    [protected]@justdial.com
                    [protected]@justdial.com
                    [protected]@justdial.com
                    [protected]@justdial.com
                    [protected]@justdial.com
                    [protected]@justdial.com
                    [protected]@justdial.com
                    [protected]@justdial.com
                    [protected]@justdial.com
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Sir,

                    As per mail forwarded to you on 05.09.2009 & 11.09.2009 from [protected]@justdial.com, the above mentioned inconvenience has been resolved.

                    Kindly post a comment in regards to the same.

                    For any further inconvenience feel free to call us at[protected] from 10 a.m. to 6 p.m. or write to us at [protected]@justdial.com.


                    Warm Regards,

                    Customer Support,
                    Just Dial Kolkata.
                    pls computer hareware job in kolkata locattion
                    Job Seeker : Computer Hardware Network Professional Urgent
                    Job Seeker : Data Entry Operator + Computer Hardware & Network professional (Ms. Office)
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                      RAVINDRA KUMAR
                      from Delhi, Delhi
                      Sep 2, 2009
                      Resolved
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                      Resolved

                      i have paid more than 9000 rupees but i am not getting any positive reply to my firm "Rcreation".i called the marketing person who had a deal with us but still there is no response.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com
                      This just dial company is the only company on this earth run and managed by thick skinned who will beg customers until they collect money .Once if they collect money they won't even bother to contact customers even if the customers calls repeatedly to redress their grievances. We can't find this type of trade mark on this earth. I caution all citizens of india to be careful with this . I request each one of you to lodge a complaint in your juristiction police station and write to reserve bank of india and complain to central bureau of investigation and registrar of companies to seal this company sothat in future honest people's hard earned money is not wasted
                      Dear Customer,

                      We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                      Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                      Thanking You,

                      Just Dial Customer Support-Delhi/NCR
                      lemme tell you your company is not going to solve anything .. other that ruin so shut the fk up
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                        M
                        Manish Kapoor
                        from Noida, Uttar Pradesh
                        Aug 31, 2009
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                        I had registered myself on Just Dial Services (Paid section) in the Month of march. My plan was lead based. I was not getting proper leads and also they told me that the number published on the website will be complementary. Once the plan started I was not getting proper lead most of then were irrelevant. So I asked the customer service to make sure to provide me the service I asked for, also they start charging me for the phones generated from the website (Justdial.com). I called customer care and Ms. Jyoti & Mr. Tushar informed me that I will get the refund for wrongly charged lead which is Call from Internet and Irrelevant calls. Even on my constant complaints they did nothing. I got fedup and told them I dont want there services. which also I was told that It will be done. Its already 2 months and nothing is been done by them I am being to constant touch with executives but there is no response. KIndly look into the matter and get me my refunds and also the compensation for calls and problems I have to go thru them.
                        FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com.


                        JUST DIAL CUSTOMER SUPPORT
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                          I
                          IROS AGENCIES PVT. LTD
                          from Mumbai, Maharashtra
                          Aug 18, 2009
                          Resolved
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                          Resolved

                          we as a company entered into 4 years contract in 2006-10 on priority listing category the highest category at that time in 2006. later dates the company introduced new catergories of listing above priority listing and reduced the weightage of old listings who were listed and entered in to contact for 4 years contract and our company has stopped receiveing inquries inspite of being priority customer . the company has cheated on contract terms which is valid till 2010.

                          non of the customer care executives nor the management is responding to the our questions. and we are fininding very hard to deal on the same. we have contacted customer care division and been speaking to care executives but are landing with new answers every time.

                          could the consumer forum help in sorting out the issue.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com


                          JUST DIAL CUSTOMER SUPPORT
                          Dear Customer,

                          We would like to understand & resolve your grievances to serve the best services & to keep long terms.
                          Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                          Thanking You,

                          Just Dial Customer Support-Delhi
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                            A
                            Actualsoft
                            from Mumbai, Maharashtra
                            Aug 13, 2009
                            Resolved
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                            Resolved

                            I have posted one compliant regarding the worst service by Just Dial, later i posted the compliant i got a mail from Customer Support Head as below,

                            [protected][protected][protected][protected][protected][protected][protected][pr...
                            E-Mail from "Dhiren Vaithy" to "Bhoobala Krishnan B" at bhoobal.[protected]@gmail.com on www.consumercomplaints.in Mon, 10 Aug 2009 05:11:56 -0400 Dear Mr. Krishnan,

                            Kindly mail me the problem faced by you, your Company Name, Telephone number and the person you have been interacting with.
                            my e-mail id is [protected]@justdial.com
                            I am the Customer Support Head Just Dial Pvt. Ltd.
                            I would like to help in solving your problem.
                            [protected][protected][protected][protected][protected][protected][protected][pr...

                            After this mail i sent a detailed mail to him, after a day he called me and spoke regarding the worst service and wrong information provided by Mr.Narendra Babu [Marketing Executive] from Just Dial, Chennai. After 5 to 10 mins he gave the assurance that the problem will be solved. and also he mentioned that Customer Support Head from Chennai will call you regarding the same, but still now no calls from Just Dial regarding the issue. Just Dial calling customer only to get MONEY, once they got it, they are not taking care about the worst service provided by them.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            I am also undergoing unnecessary tension regarding after sale service by Just dial. I have been cheated by Rs.27500, promising me an all india package and listed on top.
                            First I had to keep calling them literally for 20 days for being listed; and after listing I found my company's name somewhere on the bottom of the page without any highlights.
                            When asked about it, there is no proper respose.
                            I don not know how to go about it. I want to sue them. Anybody pls. tell me how.
                            FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com


                            JUST DIAL CUSTOMER SUPPORT
                            hi I am dr. vikas from new delhi. Just dial cheated me in the same manner like you and they made me signed ECS document without telling me . i was shocked when i collected my bank statement after 5 months. i had lost around 10000 rupees. I want to know whether you complain somewhere or taken some legal action against them. They are cheating thousands of people like us without any action against them. Kindly let me know.
                            Dear Mr. Shiva Kumar,

                            We would like to understand & resolve your grievances to serve the best services & to keep long terms.
                            Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                            Thanking You,

                            Just Dial Customer Support-Delhi/NCR
                            Just dial made me signed ECS document without informing about the 9 month locking period . I was not satisfied with the services. I had called them many times but was of no use.Finally I wanted to stop the service.I send them a mail regarding this. No reply from them.I was shocked when i collected my bank statements.I called cust representative. Finally the cust rep head said that the the transaction could not be stopped for nine months.

                            I am still in a loop.
                            Dear Mr. Bharat,

                            We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                            Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                            Thanking You,

                            Just Dial Customer Support-Delhi/NCR
                            I am also one of the reseller Justdial. Sign up on Jan 2011. Their audit report is not transparent. Now a days in Media they discuss about 2G Scam but reseller Justdial is silently cheating. So like 2G Scam case Supreme Court investigate Justdial scam whether it is genuine or scam
                            Dear sir, I m aijaz shaikh from indore I m registered my firm tunmarg aircon in just dial & I renewal my contract for next year through telephonic communication with mr. Ashish gunjal on 29 oct 2012 and adding few categories(industrial a.C repair & services, amc, dealer, a.C part dealers, a.C amc all categories, a.C accessories dealer, water cooler & heater repair(geyser), microwave, central a.C al categories, split a.C dealer, etc )with platinum position in my listening.He told me all categories add in two days but categories are not updated & he did not give me a invoice also after that mr. Ashish gunjal is not receiving my call from last one month on this no.[protected] & on customer care no. Also not give me a resolution. Kindly give me a solution of this problem as soon as possible. Thank you regards aijaz shaikh from tunmarg aircon
                            [protected]
                            [protected]
                            Dear sir, our contract register for platinum & some diamond position for Nasik, register name are TS Travels. When I renew our contract 2nd time, a category which have maximum leads are not update, so I communicate with Mr. Sagar Lodha who is company representative in Nasik and also he renew our contract. He told me all category are update after posting your payment, so I make all payment, also I renew our contract before 2 months. But no category are updaits. Then at that time I communicated with customers support and speak with Mr. Kishore Dalavi, he investigation our case & reply me also marketing executive Namrata Thakur to update all our category immediate. But right now no category are update, also Mr.Sagar Lodha doesn't receive our call. Kindly please give me solution of this problem. Because no one can get proper response to me and Justdial sold our category illegally.
                            hi guys i am ARUN KUMAR from Chennai i am also cheated by JUST DIAL. Don't worry i am taking this action to consumer court with very poplar senior advocate. those who like to join with me please call +91-[protected]
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                              A
                              Actualsoft
                              from Mumbai, Maharashtra
                              Aug 8, 2009
                              Resolved
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                              Resolved

                              Mr Narendra Babu. R, A marketing executive from Just Dial Chennai( [protected]), would have called me several times to regarding placing advertisement for 4 keywords and added a point each keyword gets nearly 100 hits per day. But when another executive from Just Dial showed the report of avg 50 hits for nearly 25 keywords and Mr Narendra Babu provided many false information and collected money from me, later after placing the advertisement he called me to inform that the advertisement is made active, that time i asked him the keywords, he said they have activated for just 2 keywords and i asked about other keywords he said it will be activated in next payment.(But in earlier conversation he said he can activate it for 4 keywords). I found the their own employs also making hits for the specific keyword and sending wrong leads to the advertiser.

                              After all this when i try to call Just Dial, my call was not answered by any one, i may tried it for nearly 65 Calls from my mobile. Once the payment received they are not taking any responsibility and the worst service they provided.

                              Still now i cant able to conatct Just Dial Chennai.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              JUST DIAL AS COLLECTED CHEQUE FRO ME ON AUG1 AND IT HAS BEEN CLEARED NEXT DAY. THEY ARE YET TO ACTIVATE MY ACCOUNT. THE STAFF ALSO ARE USELESS AND DONT KNOW WHAT IS HAPPENING.WHENEVER I CALL MY MONEY IS WATED THEY NEVER LINK THE TELEPHONE LINE TO THE OFFICERS ON CHARGE. EVEN THE CONTRACT TERMS ARE NOT CLEAR AND THE OFFICER DOESNT HAVE A VISTING ALSO FOR ANY REF. THE FORMS FILLED ARE USELESS AND DOESNT GIVE ANY USEFUL INFORMATION I THINK THIS ENOUGH .SREEKANTH [protected] CHENNAI DATE-10/08/20009
                              i am a civil engineer.i
                              exccess ammount drawn from my account
                              Sir

                              i am facing a problem with just dial .com, which is bussiness promotionall Service Calls through SMS. i had join in a plan of 1 year on 2007 for amount Rs.3000/-, initially paid, remaining was paid as installment of Rs.1200/- monthly for 12 months. Package cost is 15000/-. But now after 12 months their automatically drwan the ammount of Rs.1200/- in my account without intimation, this is 7th month, .when asked that helpline they ask to wait for some times but no one is attending the call. i am trying past 6 month.

                              my Name is: VijeyAnand
                              Dear Customer,

                              We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                              Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                              Thanking You,

                              Just Dial Customer Support-Delhi/NCR
                              Hello,

                              We signed up for a JustDial platinum account (BIG MISTAKE), after being promised that we will get 3-4 leads every day. For 4 weeks, the account wasn't even activated. then, we started getting fraudulent "leads" from sellers of other goods. Our company name doesn't even show up on the list at all times. When we call, we are connected to a competitor, instead of being connected to our office as promised.

                              JustDial is a fine concept and the company could have built a good, solid reputation like some of the other multinationals, but it has chosen the path of defrauding its advertisers. Be very, very wary of advertising on JustDial.

                              Any promise they make, get it in writing because what they say is worthless.

                              I feel completely victimized.

                              Sam
                              Dear Customer,

                              We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                              Kindly contact on [protected] or[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                              Thanking You,

                              Just Dial Customer Support-Delhi/NCR
                              I s.ashok kumar, had just singed a package with just dial last month . As soon as i got the information regarding their service, i made the cheque stop payment which i issused as advance for my package. Even then my a/c is debited in ECS a/c every month. When a cheque is not cleared, how they collect the monthly ECS in my a/c. The lead which they r providing is a very fraud n fake one.
                              Dear Mr. Ashok,

                              With reference to your above mentioned comment, we would like to inform you that you had consiously signed a contract with us where you have agreed to pay balance amount through ECS mode.

                              Further, Please feel free to contact us at (City STD Code[protected] for any query/issue.

                              Thanks & Regards,
                              Just Dial Services
                              Dear User,

                              Please contact us at[protected], We will help & try to resolve your issues.

                              Thanks & Regards,
                              Just Dial Services
                              These are Honestle irrelavent complaints, i am a advertiser of JustDial, i got a very good returns through that Company,
                              Many Thanks 2justdial team chennai

                              Suresh
                              This's a kind of a Fake & False comment i had got very good response from Justdial Services...
                              Many Thanks to JustDial.
                              Hi

                              IF I DINT READ THIS FORUM AN HOUR AGO I WOULD HAVE BEEN A VICTIM

                              I really thank all the people who have given proper comments about this fraud company. I was about to pay 7000 for 12 months contract. The telecaller told me they will give 3-4 leads minimum per day. When i read the contract there is nothing about leads. Even they are not ready to put the leads in paper which they guarantee, so i just ignored and told am not going to pay. I really dont need this fraud services. Google ads and SEO are far better than this frauds. They are not even collecting same money to everyone, their price differ for various customer.. There is no proper plan scheme or these telecallers are not telling to us. At the whole i sincerely advice people not to pay money for this kind of company. May be we can call them and ask for Cinema show timing or any particular address. NEVER USE THIS JUSTDIAL FOR SERVICE OR BUYING PRODUCTS. Guys who want to market their product or service can rely on google which is far better than this cheap fraud company.

                              There are better ways to promote.. justdial is not the one for me.. may be call taxi guys can advertise or use their service.

                              If justdial really want to improve.. then they have to show all the scheme on their website.. They are hiding their scheme and service details. What ever they put on their scheme that has to be clear in the contract.
                              When just dial employees leave the company and join elsewhere then you call them and ask them about just dial practices and rules. They will tell you that... they DON'T HAVE any rule... what they have is a TARGET, which they have to fulfill by hook or by crook.

                              They will add, Just Dial is an absolute fraudulent company... the service which they have sold someone in Rs. 5, 000, may sell you in 25, 000 which they may sell in Rs. 1, 000 if their TARGET completion date is approaching... And no matter at what price they have sold you, what they will always deliver is - or even if anything - a lot less than what their cunning executives have promised you.

                              The funny thing is that though their executives are smart enough to lure you into making holes in your pocket, they do not have any clear understanding of their own company's products and services... and that is because their company do not have any genuine product or service.

                              The recent fraud from them is their reseller program - i advise everyone never succumb to that... their reseller program is baap of all scams and frauds. And i have written about it in another post of this website here : http://www.consumercomplaints.in/complaints/justdial-fake-reseller-program-c5410...
                              Hello,

                              I would like to take my issue with just dial to your concern as I have got your information from consumer complaints sections. Please go through below queries and get me some resolution as there are lot many cheaters and false promiser on just dial environments. Is that to grow business by cheating prople through false promises ?. I all need is my refund of Rs.7500/- except my tax.



                              Note : Not even a single response from just dial people so far. But to join me in business with just dial I have recived calls from lot many cheaters for every half an hour till I took up the contract.


                              ********************************************************************************...
                              Hello,
                              Below was the email send to one of your just dial employee Mr. Muthukumar G chennai, to resolve my query as I have been a business investor with you people. But it is clear that sales person who promised me Mr. Vinodh and his Manager Mr. Muthukumar and several Customer care executives as just dial is not an enqiry provider but direct business providers as customer will call the investors ie., me to get business from me. But each and every information provided was false which is just to enroll me to the contract. After enrollment I have spoke with several customer care executinves and the sales person who provided me incorrect information but my query was not resolved. I have completely closed my business. I was told that just dial will be responsible for any issues with the business word which was told by the Sales person Vinodh at the time I signed a contract with just dial. But not when i ask for refund nobody is ready to have conversation with me and nobody was accepting as what they lied to me. This has to be addressed immediately. I need my money back except the tax which I paid. If any formal consumer compliants is required on sales team and other people who provided me fake information just to signup contract with just dial then I am ready to do so. Anybody who cares my problem from just dial can get back to me.

                              ********************************************************************************...

                              Hi Muthukumar,

                              This is from SS travels registered with just dial on 06/12/2012 and made payment on 04/12/2012. As we discussed at your office I am seding you this email to remind about my payment reimbursement. I have not received any call from your end after the discussion we had at your office on 10/12/2012. Let me know the status of the payment reimbursement as soon as possible.



                              Note : As we discussed, I am closing my business due to huge loss which happened because of non profitable business given. I was promised that I will get calls from customer requesting business but all I have recieved is just enquiries from just dial which was not actually promised by the sales person. I have trusted the words provided to get non competitive business deals from juts dial but now my situation has become to close my business immediately as cannot afford much more loss anymore. So I request not to deduct anymore amount on my payment made except the tax and also request to reimburse as soon as possible. Also I have asked to stop the service from the second day of contract but sales person informed me not to worry and asked me to come to just dial chennai office directly later by monday to have discussion. So mean time servie was not stopped and I do not wanted to be charged for the imporper communication and delay from just dial end.



                              *** Would expect you repsonse as soon as possible and also if you wanted me to have this conversation with any of your client team or boss whom ever I would be glad to explain them what was happened and what my situation in order to get my payment reimbursement from Just dial without any deductions ***
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                                M
                                Madhumita Deb
                                Jul 17, 2009
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                                I, Madhumita Deb (Tel: [protected]) had called Just dial on 26 June, 2009 around 10.15 am, requesting for the phone number of a Videocon (/Electrolux) authorised service centre. The executive who attended the call said that she had forwarded the number to my mobile and further asked if I would like to be directly connected to them. I readily agreed.
                                The repair personnel who I spoke to pretended to be an authorized Electolux service person. He came and fixed my refrigerator, charged me Rs 2300 and gave me a receipt with the Electrolux name on it. However, the next day I realized that the fridge was still not functioning properly.
                                It was then that I called the Electrolux centre directly without going through Just Dial. On speaking to them I was appalled to learn that my complaint was not registered with them and they had not even sent anyone to my residence. I read out the address (URU Star Services, Hauz Rani, Malviya Nagar) mentioned on the receipt. They told me that this was not an authorized centre.
                                When the genuine Electrolux service personnel visited me, he tld me that I had been given a fake part, was charged double for it and the real problem had not even been fixed.

                                Thousands like me trust Just Dial to give us the correct information. Anyone can gain entry into my house pretending to come and fix the problem because Just dial is sharing my private information without discretion.
                                Madhumita Deb
                                Hi,

                                I got one of the worst deal from Just dial for Airtell broadband connection. The name of the dealer is MOON KIRAN TELE TECH which is in Tirunvamayur. A perosn called LOGANATHAN approached me and cheated me for 500 bugs, daily he used to tell the stories that i will be getting the connection, howvere i didn't get till now, The person not even responds are pick the call after Registration. On eof teh worst dealer to spoil Airtell name.
                                I would suggest all you moving complaint of cheating and fraud and mispresentation against its CEO, management, as they are being paid by the cheaters to get lead by the companies name and they only give leads to those who pay to them. Company can also take action against them as they are using the keywords that are trademark of some other company and you could take action as your are mispresented by them. A complaint to police with call details will be more than sufficient.
                                Dear Customer,

                                We would like to understand & resolve your grievances to serve the best services.

                                Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com


                                Thanking You,

                                Just Dial Customer Support-Delhi/NCR
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                                  Y
                                  Yusuf Hatim Mujpurwala
                                  from Mumbai, Maharashtra
                                  Jul 16, 2009
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                                  Dear Sir/Madam,

                                  I am from Mumbai and i run my own business of carpets, floorings etc..

                                  I had subscribed with Just dial for 12 Months period, for which a payment of 6894.00 for 3months in advance was been taken from me, i was under the impression that the first three months of payment of Rs.6894.00 was been considered and my ECS would start from the fourth month onwards, according to which i was maintaining my accounts, for which i later i came to know that my ECS payment had already started from the first month in which an amount of 2, 298.00 had been deducted and hence not knowing, my other outgoing payment got dishonoured, i came to know about this only when i got my last month's statement.

                                  I feel this is not done and i Requested them to give me this month and the other 3 months advancement in the starting of the year that is from June - September and then start my ECS for which i have made an effort to call the co. but no one is ready to take the call and neither reply or help, I request you to kindly look into the matter and get the things sorted out.

                                  FYI:
                                  The representative Mr. Kapil Jain had visited me and Ms. Khatija Shiekh had called me for the appointment.

                                  Regards,


                                  --
                                  Yusuf H. Mujpurwala,
                                  After Effects,
                                  Cosmos Park,
                                  A-1, Shop No.4,
                                  Marol Maroshi Rd.,
                                  Andheri(E),
                                  Mumbai - 400 059.
                                  Telefax:[protected]
                                  Cell: [protected]
                                  FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com


                                  JUST DIAL CUSTOMER SUPPORT
                                  Just dial services at times gives you fake enquiries just to cover your subscription amount. I had worked with them twice and both times atleast 40 % of the enquiries they give you is bogus and made up .

                                  Many a times when i call up the given number as per sms from just dial they just laugh and say that they never wanted the required service.

                                  Atleast 40 % of the trade enquiries are made, they just do it to finish the paid amount, and their executives start calling up for subscription renewal .

                                  The just dial company is a dicey proposition
                                  Dear Customer,

                                  We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                                  Kindly contact on [protected] or[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                                  Thanking You,

                                  Just Dial Customer Support-Delhi/NCR
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                                    S
                                    Sudhir Kumar
                                    from Delhi, Delhi
                                    Jul 11, 2009
                                    Resolved
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                                    Resolved

                                    The Local Searh Engine JUST DIAL, India represented that its next addition of yellow pages will come out in March 2009 and the booking is about to close in November, 2008. We booked 3 ads in it and till date there is no news of yellow pages. it apppeas that the company has gobbled up the money and is not having enough advertisers to publish the yellow pages. It is also pertinent to note that yellow pages being annual in nature, if a yellow page is published later, it gives advertiser lesser time to reap benefit of advertisements by considerably lowering the duration of advertisement.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                                    Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                                    Thanking You,

                                    Just Dial Customer Support-Delhi/NCR
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                                      shaikh imtiyaz
                                      from Mumbai, Maharashtra
                                      Jul 10, 2009
                                      Resolved
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                                      Resolved

                                      Dear all, My complaint is against just dial services, i am doing business in DTH services, just dial called me and said that if i get yearly contract with just dial then i will get 500 genuine customer data where customer want to buy DTH Product, looking this i paid them Rs 11500/-, But after this next day when my account was created, i received 500 SMS from just dial, when i start calling on said numbers, most of them told me that they called just dial but 4 months ago, not now they have already having DTH, and most of them said that they never called reg this to just dial, when i complaint about this to concerned person Miss kajol in marketing, she said that now your contract is finished, we have send you 500 customers data, now if you want then you need to make renewal, and from this time we will take care of that,
                                      as of now there is no solution, i can say clearly that i was cheated, when ever some one call reg any requirement to just dial, they forward the same information to all the registered customer with just dial,

                                      I want say that please aware of this and no one should pay to Just dial regarding any business proposal,
                                      Imtiyaz shaikh, [protected], [protected], Company name, Star Vision, Mumbai, Mira road
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      You should read your agreement or take consultation of any advocate, any advocate availing services with them would be best bet and would be more than monetarily interested in suing them. I beleive their contract would say about leads not details, and details which they have send also amounts to invasion into privacy of those people as you said they never opted for the service and their detailes were used, you shoudl contact and complaint this to National DND registry as well as ministry of communications, they will take approrpraite action against them

                                      You would further notice that as per clause 6(d) of agreement they cannot forward lead to more than 4 customers unless specifically requested by the client, but in practice they are forwarding the lead to more than 4 and are actually sending leads to 7 compaines, which is material breach of contract and you should avail legal remedies, the company ought to refund all your money and pay you damages for their unfair trade practices.

                                      I would suggest all you moving consumer complaint along with complaint for fraud and mispresentation against its CEO, management and the person who spoke to you as well as the one who came for mis-presentation and induced you to pay them for services that were never rendered.
                                      FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com

                                      CUSTOMER SUPPORT TEAM (JUST DIAL).
                                      This just dial company is the only company on this earth run and managed by thick skinned who will beg customers until they collect money .Once if they collect money they won't even bother to contact customers even if the customers calls repeatedly to redress their grievances. We can't find this type of trade mark on this earth. I caution all citizens of india to be careful with this . I request each one of you to lodge a complaint in your juristiction police station and write to reserve bank of india and complain to central bureau of investigation and registrar of companies to seal this company sothat in future honest people's hard earned money is not wasted
                                      Dear Customer,

                                      We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                                      Kindly contact on [protected] or[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                                      Thanking You,

                                      Just Dial Customer Support-Delhi/NCR
                                      i agree with your views about just-dial, right now even im going through such experience with just dial. im contemplating legal action and consulting a lawyer.
                                      i deposit 2500rs in just dial for registration for a 1yr but after 3month they told me u r registration r cancelled ....
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