JustDial.com Complaints & Reviews

As we have a tie up with JUST DIAL for DIAMOND LISTING IN ELEVATOR AND ALL OF ITS RELATED CATEGORY that is NON BIDABLE SECOND POSITION, and on your site BANNER ON EACH AND EVERY PAGE OF ELEVATOR AND ALL OF ITS RELATED CATEGORY, but lot many times I have got very serious problem from your side, like many times people those who enquire in my listed category they won’t get my contact detail, many times I didn’t get any query for many days, last time it was about 15 days, this time it is more than 2 month that I am not getting any query, and I was continously complanining this thing to MOHINI AND RAJIV, and now the position comes they are not picking my phone and some time when I call from different mobile MOHINI pick the phone and soon she recognized my voice she cut the line. Now same response I am getting form Mr. Sohail Siddqui, he always commit to resolve my problem and call me in next week this way he passes mare than 4 week and my problem is still there also I didn’t get any call from Mr. Sohail Siddqui, and he is following same strategy like Mohini and other staff in your company( not picking my phone).

Now Mr. Sohail Siddqui tell me very surprising reason that when you have signed contact with us price was okay that time but now if we consider our software price for the package will be very high. Please let me know where comes my fault. Well I have paid the amount what so ever JUST DIAL asked me, the contact will remain their till my contact period run. So please do consider my case and get me rid out of this big trouble. Because this is very exhausted situation for me to consider company like JUST DIAL to act like this.

Can you explain what the hell this thing. I got this contract signed on 2nd of may 2009 with JUST DIAL and I didn’t get proper service in a single day every time there is a new problem and they have very simple answer that this fault is from Bombay.

About internet service, my banner on JUST DIAL website doesn’t appear on the mobile that is on the WAP., as I am the most premium client of JUST DIAL in this category, but I am getting worst services and worst feed back are you only there to make us fool.

Well this is not my fault please reply me immediately and JUST DIAL have to start my contract with current date with all the features which I have paid( as courtesy or as penalty what so ever you think). So big amount Ipaid to JUST DIAL, but services of JUST DIAL is very poor like few people is operating this company from the home.



Regards
Arun Mittal
Rachna Elevator & Conveyors
M - 41, 42, Sector - 1, DSIDC,
Industrial Area, Bawana,
New Delhi :110039,
India
Phone :+[protected]
Fax :+[protected]
Mobile :+91 [protected]
Web :elevatorking.com
Email :[protected]@elevatorking.com
Email / MSN :[protected]@gmail.com

FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com - CUSTOMER SUPPORT TEAM (JUST DIAL).

Dear Mr. Arun Mittal,

As discussed...the problem has been shorted out. Kindly widthraw your complaint.

Thanks & Regards,
Shakir Hussain

Dear Mr Arnab B Guha,

Greetings to you from Justdial.com !!

We are unable to find your contact numbers in the concern, please contact us on customer support number 23418102/03 or you can mail us the same on [protected]@justdial.com we will do the needful for you.

Thanks & Regards
Manisha Bhatt
Hyderabad Customer Support

Just dial assigns "Justdial Guarantee" to anyone who pays more to them. There is no value of this. I also suffered from same fake "Justdial Guarantee" stamp.

F..k justdial

You would further notice that as per clause 6(d) of agreement they cannot forward lead to more than 4 customers unless specifically requested by the client, but in practice they are forwarding the lead to more than 4 and are actually sending leads to 7 compaines, which is material breach of contract and you should avail legal remedies, the company ought to refund all your money and pay you damages for their unfair trade practices.

I would suggest all you moving consumer complaint along with complaint for fraud and mispresentation against its CEO, management and the person who spoke to you as well as the one who came for mis-presentation and induced you to pay them for services that were never rendered.

FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com

JUST DIAL CUSTOMER SUPPORT TEAM

JUST DIAL IS A MISLEADING COMPANY, NOT GIVING ANY LEADS - I HAVE LOST THE HARD EARNED 10000 RUPEES - PLEASE HELP ME RECOVER THIS MONEY - I WILL GIVE THIS MONEY TO CHARITY FOR POOR PEOPLE. THANK YOU. IS THERE ANYONE TO HELP ME.
MY NUMBER:[protected]

Dear Customer,

We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


Thanking You,

Just Dial Customer Support-Delhi/NCR

I am really shock & angry with Justdial. In 2007 i joined a dance classes & was in & out of that classes. In may 2009 from nowhere they put my name along with my number on justdial associating me with that classes that too without my consent. In 2010 February that particular Dance Classes came to know about it and they filled a case of fraud against me considering i tried to take their students and try to spoil their name.Whereas i am not at all related to that industry. I have been with times since last one year.They (DANCE CLASSES) even got a mail from Justdial stating that i visited their premises and gave my visiting card to them having that particular dance classes name on it.I even don't know where is the Just Dial office is !!! After making an inquiry about my visiting card with MS. Ravindra of JUSTDIAL who sits out of malad corporate office she said that they don't have my V.Card and they got my data from some sources, which they are not ready to reveal.
Now that Dance Classes have filled a FIR against me with fraud charges. I am being harassed by police official every day. Kindly Look into the matter as it can spoil my career. I want to take justdial to court of law no matter what.

JD Sucks Anyways, LOL
no big deal though

Well they just got a Venture Capital Fund In
Why should they be bothered about their clients

Oye JD agent who ever it is, give that help desk number back home, may come to some foolish use.

We are getting together and walking in to your office shortly

RUN

my name is kamran khan im; empl.
hbl global pvt. ltd.

my pf is not recived
pls give me my pf

MH / 45327 / 94669

my no.[protected]

my pf no is TN/11461/E/273986

L&T ECC DIVISION, JIPMER SITE, PONDICHERRY.

NAME : R.SENTHILKUMAR

MOBILE NO. [protected].

DO THE NEEDFULL

Hi,
I m been running a contract with just dials for the past 5 years now & for the first time i faced a problem & at the time i didnt get any support for the comapny,
I renewed the contract on 12 Feb when the comapny executive Pradeep Sharma visited my home.i gave the renewal amt in cash.At the time of renewal i still hav few leads left from my old a/c.
I was getting the leads as usual till 4th March, but after this very date no leads were fwd to me.
when i asked the customer support on 7th march then they told me that ur contract is not renewd in our system records.
I then i contacted pradeep for the same & he said he will be checking & getting back to me soon.but he didnt replied for 2 days.i then called back & he said that by chance ur contract is not renewed & he will be doing the same withing 2-3 days.
After 3 days i called him agin but he sometimes didnt picked up, sometimes said he is busy in meeting & sometimes hanged up the phone.this went for another 2 days.
I then called up the customer support again & they took my number & said that they will be calling me very soon.but all in vain, i never rcvd a call for them.
After another 2 days i called pradeep again & see my luck "HE JUST PICKED THE PHONE THIS TIME" & said the Monica [tele makt depatment is on leave & she would be back in 2 days then i can convey to her.]
I again beleieved him but after two days when i called up pradeep he didnt picked/hangep up my phone.
i virtually called him everyday after this & got no reponse whatsoever.
He didnt picked up the phone when called my numer but he picked when i called from sum other number [How ridiculous].
i again tried with cust support but they said there sys nt working & they took my number saying sum1 will surely call.but as usual nobody called [i think they take the nos only to throw in dustbins].
Finally after all efforts i m just fed up & writing this letter now on 25th march & Nothing has happened yet.
Today i also called first pradeep [didnt pick] & then just dial cust support[wanted numb again but i was a lil strict this time so they heard me] & they said they will take action against pradeep sharma.
Lets C if it happens & moreover my contract gets renewed..

Gaurav Aggarwal

Dear sir.
I have deal in generator, my category not done in kolkata & orrissa, and orrissa service is not activated.
i have pay 16545 rs. by cheque. please take a action otherwise i take a legal action in court.

Dear Customer,

We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


Thanking You,

Just Dial Customer Support-Delhi/NCR

Dear Mam,

As per telecon with you & the needful done for the same by 07.10.2009, the above mentioned inconvenience has been resolved.

Kindly post a comment in regards to the same.

For any further inconvenience feel free to call us at[protected] from 10 a.m. to 6 p.m. or write to us at [protected]@justdial.com.


Warm Regards,

Customer Support,
Just Dial Kolkata.

Dear,

We are always here to resolve the problems you are facing but not able to contact you because we have not found any contact details. I would like to request you to kindly contact me (Shakir Hussain-Mgr. Customer Support) on [protected] or[protected] Extn 2454.

Sorry! for inconvenience caused.

Hi i m Ravinder Mehra .i m very impressed by tata indicom data card services.every commitment is full filled at time.so i m very impreassed to Mr Praveen Kumar.

THANKS
Ravinder Mehra

Not bothered about leads. After several complaints via email no response. Have taken Rs.11000/ on Feb 11th 2008 and are not bothered about leads. Inspite of several emails to top officials they are just blind as they have received money in full from me. I have already started legal action against them through my letters.

just received an email asking me to talk to their some Pooja patel I denied saying reply me through mail only as I would not talk through phone. Waste of money and energy. Let's put everything in black and white I told them. This happened after I posted a comment on consumers complaints on net. Some actions are being taken by them Otherwise I was not at all in their list of courtesy, only money is what they needed.

Good Work Kasturi.
I can also join you in legal action against Just Dial.
All the complaints/issues/concerns are falling on deaf ears.

You would further notice that as per clause 6(d) of agreement they cannot forward lead to more than 4 customers unless specifically requested by the client, but in practice they are forwarding the lead to more than 4 and are actually sending leads to 7 compaines, which is material breach of contract and you should avail legal remedies, the company ought to refund all your money and pay you damages for their unfair trade practices.

For all these complaints just dial has not bothered to answer:

if they could, there answer would be something like this

yes, we are a fraud company that is hell bent to rob you of your money, please dont call us we only pick calls when we earn money from your call. you paid money bcoz you are fool. if by paying us money you could make money than you need a doctor, call 6999 9999 for doctors. we would forward this to 7 doctors at least and earn handsome fee. it does not matter whether they are gyneocologist, dermatologist or dentist or PhD we would send your request to doctor.

you are fool when you all are aware that we dont adhere to promise why you pay us, and keep on doing that. even we are receiving equity investments from some fools banks. Atleast one would make money and that would be us. we got lakhs of money for yellow pages that would never be published. we retain and sell later your phone numbers for bulk messaging, you provide us your number and we can make money from your mobile details by fooling some other fools beleiving that we will serve them'

I faced similar problem they promised leads at lower rates and later they charged triple rates than agreed i kept my account freezed, later they give me that rate but reduced my position from 3rd postion to 10 position, leads received are mostly fake leads wherein people are not interested in the product even if you call immediatley they shall tell you the order is already done,
ramesh

they took more than 1 month to start my lead account service and that to at a higher rate than promised, they take 1 month to issue a proper bill for the money taken by them for the lead service in my case Rs. 11, 000/- i had to remind them 4 to 5 times in this 1 month to get the bill from them for which they convinently state to as being our procedure for issue of bills, m to hell with their procedures, after 1 month also they could not issue a proper bill it was full of mistakes and blunders

Ramesh

Same they did to me also, i will also like to join

Dear Customer,

We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


Thanking You,

Just Dial Customer Support-Delhi/NCR

We are trying to create a platform those who are cheated by Justdail.com
as i got cheated by them

Few months ago a girl called me on my cell {her name was Jigesha Dabhi} and asked that would i b interested in registering my company in Just Dial for free .Now as a business man i thought why not, then one day suddenly that female Jigesha Dabhi' called at 7:30 in evening & asked that can we meet today at 8 i was free so i agreed then she meet me and we had a official talk latter as the day passed away she started to get friendly also started to sms me & call me day by day she was getting personal & close . It was a limit when one day she came to my office and asked me to drop her on the way so i said ok, , , but what happened next was as we reached to a road with less traffic she asked me to pull over and stop the car so i did !!! Then she started to behave strangely, got close & Physical to me then what happened next is ... You can understand i don’t need to explain . But when she was done what she told me was 75 to 80 % girls are like this in justdial they are forced to get sale (Business) any how.

So guys plz be care full.

Few months ago a girl called me on my cell {her name was Jigesha Dabhi} and asked that would i b interested in registering my company in Just Dial for free .Now as a business man i thought why not, then one day suddenly that female Jigesha Dabhi' called at 7:30 in evening & asked that can we meet today at 8 i was free so i agreed then she meet me and we had a official talk latter as the day passed away she started to get friendly also started to sms me & call me day by day she was getting personal & close . It was a limit when one day she came to my office and asked me to drop her on the way so i said ok, , , but what happened next was as we reached to a road with less traffic she asked me to pull over and stop the car so i did !!! Then she started to behave strangely, got close & Physical to me then what happened next is ... You can understand i don’t need to explain . But when she was done what she told me was 75 to 80 % girls are like this in justdial they are forced to get sale (Business) any how.

So guys plz be care full.

to just dial
kindly attention Mr.Shakir hussan

As per discussion with u about not receiving leads. I didn’t understand what you want to explain me in previous mail(you have signed a Supreme Package and will get leads on rotational basis and this is a Tenure contract).
I only know that from 4 days I received only 2 leads and that are only inquiry calls. for checking this I call to just dial 5 times with different numbers and names for require computers service etc. after all calls I didn’t receive a single inquiry from you for that.
I think all you peoples running a fake, not fare and money extortion business from your client. I suffer from 5 days and calling and mail to just dial again and again but nothing happen. please mr shakir stop my services now and my ecs also now.i become so frustrated and disappoint with just dial
(Another issues is every morning I received a call from just dial a person mohit demanding me previous balance advance money 8000/-and say your listing not activated due to this and you will not get leads. but when I talk with you u explain some different stories that nothing happen. Don’t worry, no need to give money advance. what all this?????????/)
Please I requested you again stop my services and ecs now
-vishal

Dear Mr. Vishal,

With reference to our telephonic discussion, all the issues have been resolved.

Please withdraw your complaint or comment on the same.

Thanks & Regards,
Just Dial Services

we have open our acount in your compnay my company name is new business centre travel. i have to pay rs 11030/ to your company for starteing my business. but i have no response to your side (.open acount date is 6.11.009 by miss shalini [protected]) she told me that she give me 4 to 5 call daily but she did"nt .my contact no is [protected]

sir
This js Shaktis security force entered into contract with just dial inthe month of oct 2009 of an amount Rs 13, 236 (Thirteen thousand two hundered thirty six)+Tax in cheq the irony is that they had filled by themselve with knowledge of chief managing Director got signature intail document saying it was a formality for 100leads and each lead cost 20rupees and not single lead sms relevent or hasany thing to do with prescribeed service the exucative are extra rude very abusive and the exucative Name is Mr Jetender Kumar kumawath Cell Number [protected] there are somany discripence in the contract the public should be aware there is abig scan in making
Thanking you

Mr. Sanjay Kalra,

With reference to our discussion, problem has been resolved.
Kindly widthraw this complaint.

Thanks & Regards
Shakir Hussain

Dear Ms. Leela Kapoor,

We would like to understand & resolve your grievances to serve the best services & to keep long terms.
Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


Thanking You,

Just Dial Customer Support

Just Dial — Fraudulent Practices

I have gone through many complaints for Just Dial in this forum. Most of them are related to being charged exorbitantly, getting wrong leads etc etc. Though my complaint is not in that nature, but it is still serious and fraudulent.

A month ago, I dialed Just Dial ( I would dial their no for pizza delivery, parafin wax, other odd things often) for a BSNL broadband connection as I had just shifted and did not know how to go about applying for such a connection in the new place. After the initial QAs, I hung up and, pop, i got a few 5 or 6 odd listings in my mobile through SMS for companies and agencies who are providing the services.

I did not hurry and put them aside so I could call them when I was free. Within less then 5 minutes of me hanging up the phone I got a call from one "Pankaj" representing Varun Enterprise in Laxmi Nagar (some 20 kms away from my place) offering me the BSNL connection. I gave him my address and phone no and scheduled a meeting with him a few day(s) later. I got a few odd calls too - kept getting them for a few days- as I had already given an appointment to a company I ignored the rest.

On Sunday, this Pankaj turned up at my place and after he filled up the form, and took all the id proofs, asked me Rs. 1700- (Rs. 500 for the connection + Rs 1200 as refundable security) , though it was only 500 rs I was supposed to pay as i came to know later and told me the connection will be set up in not more than 3 days.

Since then It has been more than a month, all calls to his no has not been returned. His mobile is always switched off.

Then I complained to JUST DIAL on their CC. Some bloke called me and assured action will be taken against the guilty party and they bothered to call me in the matter. In the mean time I have already complained to the Director of MTNL and awaiting his reply in the matter.

I am to get hold of this Pankaj fellow, he is still not reachable.

I am shocked Just Dial would push fraudulent companies' no and would not even stop at cheating their own customers.

I would not bother to call them ever again.

Umesh

Dear Mr. Umesh,

With reference to your above mentioned comment, We would request you to kindly contact us at[protected], we will help & try to resolve your issues at our level best but as checked you have not given any of your contact details.

We would like to inform you that we are an Information provider as well as social services provider, where the callers get INSTANT services and we don’t take any single penny from them.

And also this is to update you that any user who is looking for information from Just Dial is bound by Just Dial Terms o[censored]se & Privacy Policy. Please check below mentioned links.

http://search.justdial.com/cms/index.php?option=com_content&view=article&...⇄
http://search.justdial.com/cms/index.php?option=com_content&view=article&...⇄

And check the Testimonials received for our services updated on our website on the below mentioned link.

http://www.justdial.com/cms/index.php?option=com_testimonialku&Itemid=45

Please feel free to contact us at[protected] for your queries/issues.

Team Just Dial.

Dear Customer,

We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

Kindly contact on 28888071 or mail on [protected]@justdial.com & [protected]@justdial.com


Thanking You,

Just Dial Customer Support-Mumbai

Dear Customer,

We would like to understand & resolve your grievances.

Kindly contact us on our Customer Support Number 28888071 or you can mail us on [protected]@justdial.com

Thanking You,

Just Dial Customer Support- Mumbai

I agree.

DNC should be applicable.

I agree.

I used to call Just Dial Delhi[protected] frequently, never mind the call I received immediately from companies for services I was looking for, but one day I received a pestering call for Insurance out of the blue. My mobile is registered with DND services so I was surprised, upon insisting the sales man blurted she had received my number from JUST DIAL, which is illegal.

So, please be careful before you call Just Dial and give your numbers, your personal details will be sold to the highest bidder.

Dear Customer,

We would like to understand & resolve your grievances.

Kindly contact us on our Customer Support Number 28888071 or you can mail us on [protected]@justdial.com with your contact details

Thanking You,

Just Dial Customer Support- Mumbai