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JustDial.com Complaints & Reviews

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Updated: Feb 16, 2026
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JustDial.com reviews & complaints page 214

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B
Bhavesh Gudhka
from Mumbai, Maharashtra
Oct 23, 2009
Resolved
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Hi If you look at mail .. I sent him in July .. they have still not relesed yellow pages ... its october 2009

be careful with these people ... Never get in their trap.


Bhavesh it is expected in september.
Sent from my BlackBerry® from Reliance Mobile, India's No.1 Network.
________________________________________
From: Bhavesh Gudhka
Date: Tue, 21 Jul 2009 11:05:57 +0530
To: <[protected]@justdial.com>
Subject: Fwd: was expecting justdial yeloow pages in july
Any updates?
[protected] Forwarded message[protected]



Hi Ajay,

Is it released?

--
Regards,


Bhavesh Gudhka
Head - Enterprise Solutions
Aug 13, 2020
Complaint marked as Resolved 
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    C
    Chhavi Agarwal
    Sep 24, 2009
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    I needed to shift some of my things frm Delhi to Faizabad, so i asked justdial people to give me some numbers of Movers & Packers. They gave me some numbers and gave my number also to some of the Movers & Packers. One of them(Safe Movers & Packers) called me up and was ready to shift my things. He took all the things from my home and its been 2 weeks and my things are missing.
    Later i got to know that he is a fraud and has not even dispatched my things from delhi and have kept them with himself.
    On complaining to justdial people about this forgery i didnt get any satisfactory reply.
    They have registered such a fraud companies!!
    Now i need my belongings back. plz help me in getting that done!!!
    Dear sir,
    I want to part time jobs in Computer Hardware/Networking MY Mo:[protected] so please contact me.


    Virendra Kumar
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      N
      Nitesh Maheshwari
      from Mumbai, Maharashtra
      Sep 16, 2009
      Resolved
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      Resolved

      Just Dial is a cheater company.

      We have invested a good amount of money at just dial as per their commitments but tey all are false. Instead of building relations, they always try to points mistake by irrilevant agruments.

      70% of the Just Dial leads are FAKE Leads.

      To know more about justdial call us at [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      4.11.09

      Dear sir,

      Pls revert with some alternative mobile or telephone number as we are unable to get through the posted mobile number.

      FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com

      Warm regards,
      Manju ( Customer Support Team)
      no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial no need to pay justdial instead of go & put your amount to beggar plate.
      fraud amount not refunded, that teynampet branch is very worst service, plz, anyone dont add your
      business to JUSTDIAL,

      fraud amount not refunded, that teynampet branch is very worst service, plz, anyone dont add your business to JUSTDIAL,

      fraud amount not refunded, that teynampet branch is very worst service, plz, anyone dont add your business to JUSTDIAL,

      fraud amount not refunded, that teynampet branch is very worst service, plz, anyone dont add your business to JUSTDIAL,
      JUSTDIAL is a fraud company
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      Hey people,
      I am forwarding u a copy of conversation with just dial . I got great loss due to just dial faults . Now can any1 tell me what needs to be dont to penalize such a fraud company ?I didnt got any reply regadring my mail on 05 Nov .



      From: Abhijit [mailto:[protected]@yahoo.co.in]
      Sent: Thursday, November 05, 2009 8:57 PM
      To: '[protected]@justdial.com'
      Cc: '[protected]@justdial.com'; '[protected]@justdial.com'; '[protected]@justdial.com'; a
      Subject: RE: Regarding ECS Delay

      Hi
      That’s very good as you people have accepted ur fault but what about my ECS bouncing charges applied on my Account twice and the worst service which I had faced during the whole month cause of non deduction of ECS on time from my account ? What compensation im going to get cause of such financial damage of mine cause of only just dial’s mistake ?????????? Kindly raise the issue to the responsible person and let me know the proper answer from that person . I don’t need any sort of convincing excuses and all as im really ruined in that month cause my company is totally depended on Just dial services and cause of your mistake I have faced a big financial loss . Hope for a genuine solution .

      Note – Dear Ajit Singh, Kindly let me know the brand value o[censored]r company “Just Dial “ which u use to talk about . Can we expect such great mistakes under such highly spoken brand value ??????????? Kindly revert back if possible .

      Thanks & Regards
      Abhijit Singh
      Director
      Equation Times Pvt Ltd.
      Pune
      Mobile No – [protected] / [protected]

      From: Pune JustDial [mailto:[protected]@justdial.com]
      Sent: Thursday, November 05, 2009 4:07 PM
      To: [protected]@yahoo.co.in
      Subject: Fw: Regarding ECS Delay
      Importance: High

      Dear Sir,

      Kindly find the reply from our account dept for which your query raised . If any query revert back.

      Regards,
      Customer Support Dept (Pune)


      ----- Original Message -----
      From: Sheetal - JustDial.com
      To: Pune CS Dept
      Sent: Thursday, November 05, 2009 3:24 PM
      Subject: Fw: Regarding ECS Delay


      Thanks & Regards,
      Ms. Sheetal Gugale
      Manager - Customer Support
      JustDial Pvt. Ltd. (Pune)
      Phone No. :[protected]
      Extn. No. : 2021
      ----- Original Message -----
      From: manisha garud
      To: Sheetal Gugale
      Sent: Wednesday, November 04, 2009 3:57 PM
      Subject: Fw: Regarding ECS Delay


      ----- Original Message -----
      From: Mahesh Gupta
      To: 'manisha garud'
      Cc: 'mamta'
      Sent: Wednesday, November 04, 2009 3:58 PM
      Subject: RE: Regarding ECS Delay

      Dear Manisha,

      As per my talks with Mamta Madam, she has stated that henceforth the billing for the Client Equation Times Pvt Ltd will be done 10th. of each month.

      We apologize for the mistake due to oversight.

      Thanks & Regards,
      Mahesh B. Gupta
      Sr. MIS Executive - Accounts
      Just Dial Private Limited
      Palm Court Complex
      Bldg M, 501, 5th Floor,
      Link Road, Malad (W),
      Mumbai - 400064, India
      Mobile: +91-[protected]
      Landline: +[protected] Ext: 2504
      Email: [protected]@justdial.com





      ________________________________________
      From: manisha garud [mailto:[protected]@justdial.com]
      Sent: Wednesday, November 04, 2009 3:41 PM
      To: Mahesh B. Gupta
      Subject: Fw: Regarding ECS Delay


      ----- Original Message -----
      From: Sheetal - JustDial.com
      To: manisha garud
      Sent: Wednesday, November 04, 2009 3:31 PM
      Subject: Fw: Regarding ECS Delay

      Dear Manisha Mam,

      Kindly look into this matter as we have to revert to the client and he is complaining continuously for the same. We have tried convinicing the client but he is not ready for anything.


      Thanks & Regards,
      Ms. Sheetal Gugale
      Manager - Customer Support
      JustDial Pvt. Ltd. (Pune)
      Phone No. :[protected]
      Extn. No. : 2021
      ----- Original Message -----
      From: Pune Justdial
      To: Manisha Garud ; Parveen Khan
      Cc: sheetal gugale
      Sent: Monday, November 02, 2009 6:25 PM
      Subject: Fw: Regarding ECS Delay

      Dear Madam,

      Kindly find the below mail from client as client has given a specific date to get ecs clear and client has got ecs bounced twice from the bank. Client is asking for the clarification . So kindly provide us the solution what has to be done.

      Regards,

      Customer Support Dept




      ----- Original Message -----
      From: Abhijit
      To: [protected]@justdial.com
      Sent: Monday, November 02, 2009 4:57 PM
      Subject: Regarding ECS Delay

      Hi
      My company is registered with ur company under name of Equation Times Pvt Ltd and as per the contract the ECS date was 10th of every month . But the ECS didn’t got cleared on 10th Oct 2009 even I had sufficient funds on 10th Oct 2009 for ECS clearing . And the ECS came for clearing on 15th Oct 2009 which is totally wrong . I was expecting that to get clear on 10th and when it didn’t got cleared on that date I transferred my money to another bank account and coz of that the ECS which came on 15th Oct got bounced . Now I need the clearification from u people that how come it happened . As per contract the ECS needs to get cleared on 10th then why it came on 15th for clearing . I wont keep the fund in my account for ur company so that u people can claim any day of the month for ECS clearing . I need proper clearification regaring the same . Hope for the proper resolution .

      Thanks & Regards
      Abhijit Singh
      Equation Times Pvt Ltd
      Pune
      Mobile – [protected] / [protected]

      JustDial.com — Stop my ECS

      I want to Stop my contract with you so please Stop my ECS immediately. My contract no. 7995225
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        S
        supreet singh
        from Gurgaon, Haryana
        Sep 10, 2009
        Resolved
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        I would like to report a recent incident where I could see a deduction of 2333.00 INR in term of ECS from my company registered as "La Rose" with Just Dial in Delhi.

        I renew again my membership of LA ROSE in total amount 7721/-Rs. without sign any ECS documents to Mr.Sahil Chopra & Ms.Swati Singh. I request many time, but no response from them. They said by mistaken they sign ECS Documents from us, now we can't do any thing. I want to go consumer court, I want this refund.
        Aug 14, 2020
        Complaint marked as Resolved 
        I was also cheated in the same manner by their employee Nimit arora. He got ECS paper signed from me without telling me . I got to know about this when i went to bank to collect bank statement after 6 months . i have lost around 12000 rupees as a result of this.
        vikas [protected]
        Dear Mr. Supreet Singh,

        As per our discussion that now there is no problem & you are receiving and enjoying leads.

        I would like to request you to please withdraw this complaint.

        Thanks & Regards,
        Shakir Hussain
        SIMILER THINGS HAPPEN WITH MY FRIEND
        THEY START ECS WITHOUT MY KNOLEDGE
        CONSUMER COURT SHOULD TAKE ACTION
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          M
          Mansoor Husain
          from Kolkata, West Bengal
          Sep 5, 2009
          Resolved
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          TO WHOMSOEVER IT MAY CONCERN

          Dear Sir/Madam,
          with utmost regret, I finally had to write this letter on behalf of my company with regards to our contract with Just Dial services.
          We have registered with Just Dial Pvt Ltd for their Web Search Service, Telecalling Enquiry, Search via WAP as well as print media.

          It is almost nearing 40 days or more since we had sent an email to one of Just Dial's representative Mr Kunal Das ( Sales Manager ) of Kolkata city branch regarding updation of "KEYWORDS" for our products on their database.

          We were promised by Mr Kunal Das, we could get top positioning for a maximum of fifteen ( 15 ) keywords as well as our company's logo would be placed.

          It was initially agreed upon by Mr Kunal Das that within 48 hours from the date of cheque collection ie: on 29.07.2009 for a sum of Rs 4136.00 drawn on Oriental Bank of Commerce vide cheque No. 899739, the keywords for our products would be updated and properly classified.
          Nonetheless till date no such action has been taken and on contacting Mr K Das the assurance of my work being in progress is just being given without any specific time frame/period.

          It is shocking and rather absurd to state that inspite of several request from our end, no one seems to be concerned nor is anyone responsible to resolve our issue for which we have already made payments.

          I, humbly put forward my request for the concerned department to look into my issue and try and give me value for my services.

          The primary purpose of advertising with a company like Just Dial Pvt Ltd was to attract as many potential customers as we could to increase our sales but rather it has turned out to be quite a regret in the overall experience.

          I look forward to all the support from your end at the earliest and oblige,

          Thanking You,
          Yours Professionally,
          Mansoor Husain,
          Amax Mercantile Agency,
          77, N. S. Road,
          Kolkata: 700001.


          CC to: All major offices of Just Dial accross India as well to the Consumer Complaints Forum-India.

          [protected]@justdial.com
          [protected]@justdial.com
          [protected]@justdial.com
          [protected]@justdial.com
          [protected]@justdial.com
          [protected]@justdial.com
          [protected]@justdial.com
          [protected]@justdial.com
          [protected]@justdial.com
          [protected]@justdial.com
          [protected]@justdial.com
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear Sir,

          As per mail forwarded to you on 05.09.2009 & 11.09.2009 from [protected]@justdial.com, the above mentioned inconvenience has been resolved.

          Kindly post a comment in regards to the same.

          For any further inconvenience feel free to call us at[protected] from 10 a.m. to 6 p.m. or write to us at [protected]@justdial.com.


          Warm Regards,

          Customer Support,
          Just Dial Kolkata.
          pls computer hareware job in kolkata locattion
          Job Seeker : Computer Hardware Network Professional Urgent
          Job Seeker : Data Entry Operator + Computer Hardware & Network professional (Ms. Office)
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            R
            RAVINDRA KUMAR
            from Delhi, Delhi
            Sep 2, 2009
            Resolved
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            Resolved

            i have paid more than 9000 rupees but i am not getting any positive reply to my firm "Rcreation".i called the marketing person who had a deal with us but still there is no response.
            Aug 14, 2020
            Complaint marked as Resolved 
            FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com
            This just dial company is the only company on this earth run and managed by thick skinned who will beg customers until they collect money .Once if they collect money they won't even bother to contact customers even if the customers calls repeatedly to redress their grievances. We can't find this type of trade mark on this earth. I caution all citizens of india to be careful with this . I request each one of you to lodge a complaint in your juristiction police station and write to reserve bank of india and complain to central bureau of investigation and registrar of companies to seal this company sothat in future honest people's hard earned money is not wasted
            Dear Customer,

            We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

            Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


            Thanking You,

            Just Dial Customer Support-Delhi/NCR
            lemme tell you your company is not going to solve anything .. other that ruin so shut the fk up
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              M
              Manish Kapoor
              from Noida, Uttar Pradesh
              Aug 31, 2009
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              I had registered myself on Just Dial Services (Paid section) in the Month of march. My plan was lead based. I was not getting proper leads and also they told me that the number published on the website will be complementary. Once the plan started I was not getting proper lead most of then were irrelevant. So I asked the customer service to make sure to provide me the service I asked for, also they start charging me for the phones generated from the website (Justdial.com). I called customer care and Ms. Jyoti & Mr. Tushar informed me that I will get the refund for wrongly charged lead which is Call from Internet and Irrelevant calls. Even on my constant complaints they did nothing. I got fedup and told them I dont want there services. which also I was told that It will be done. Its already 2 months and nothing is been done by them I am being to constant touch with executives but there is no response. KIndly look into the matter and get me my refunds and also the compensation for calls and problems I have to go thru them.
              FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com.


              JUST DIAL CUSTOMER SUPPORT
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                I
                IROS AGENCIES PVT. LTD
                from Mumbai, Maharashtra
                Aug 18, 2009
                Resolved
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                we as a company entered into 4 years contract in 2006-10 on priority listing category the highest category at that time in 2006. later dates the company introduced new catergories of listing above priority listing and reduced the weightage of old listings who were listed and entered in to contact for 4 years contract and our company has stopped receiveing inquries inspite of being priority customer . the company has cheated on contract terms which is valid till 2010.

                non of the customer care executives nor the management is responding to the our questions. and we are fininding very hard to deal on the same. we have contacted customer care division and been speaking to care executives but are landing with new answers every time.

                could the consumer forum help in sorting out the issue.
                Aug 14, 2020
                Complaint marked as Resolved 
                FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com


                JUST DIAL CUSTOMER SUPPORT
                Dear Customer,

                We would like to understand & resolve your grievances to serve the best services & to keep long terms.
                Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                Thanking You,

                Just Dial Customer Support-Delhi
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                  A
                  Actualsoft
                  from Mumbai, Maharashtra
                  Aug 13, 2009
                  Resolved
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                  Resolved

                  I have posted one compliant regarding the worst service by Just Dial, later i posted the compliant i got a mail from Customer Support Head as below,

                  [protected][protected][protected][protected][protected][protected][protected][pr...
                  E-Mail from "Dhiren Vaithy" to "Bhoobala Krishnan B" at bhoobal.[protected]@gmail.com on www.consumercomplaints.in Mon, 10 Aug 2009 05:11:56 -0400 Dear Mr. Krishnan,

                  Kindly mail me the problem faced by you, your Company Name, Telephone number and the person you have been interacting with.
                  my e-mail id is [protected]@justdial.com
                  I am the Customer Support Head Just Dial Pvt. Ltd.
                  I would like to help in solving your problem.
                  [protected][protected][protected][protected][protected][protected][protected][pr...

                  After this mail i sent a detailed mail to him, after a day he called me and spoke regarding the worst service and wrong information provided by Mr.Narendra Babu [Marketing Executive] from Just Dial, Chennai. After 5 to 10 mins he gave the assurance that the problem will be solved. and also he mentioned that Customer Support Head from Chennai will call you regarding the same, but still now no calls from Just Dial regarding the issue. Just Dial calling customer only to get MONEY, once they got it, they are not taking care about the worst service provided by them.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  I am also undergoing unnecessary tension regarding after sale service by Just dial. I have been cheated by Rs.27500, promising me an all india package and listed on top.
                  First I had to keep calling them literally for 20 days for being listed; and after listing I found my company's name somewhere on the bottom of the page without any highlights.
                  When asked about it, there is no proper respose.
                  I don not know how to go about it. I want to sue them. Anybody pls. tell me how.
                  FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com


                  JUST DIAL CUSTOMER SUPPORT
                  hi I am dr. vikas from new delhi. Just dial cheated me in the same manner like you and they made me signed ECS document without telling me . i was shocked when i collected my bank statement after 5 months. i had lost around 10000 rupees. I want to know whether you complain somewhere or taken some legal action against them. They are cheating thousands of people like us without any action against them. Kindly let me know.
                  Dear Mr. Shiva Kumar,

                  We would like to understand & resolve your grievances to serve the best services & to keep long terms.
                  Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                  Thanking You,

                  Just Dial Customer Support-Delhi/NCR
                  Just dial made me signed ECS document without informing about the 9 month locking period . I was not satisfied with the services. I had called them many times but was of no use.Finally I wanted to stop the service.I send them a mail regarding this. No reply from them.I was shocked when i collected my bank statements.I called cust representative. Finally the cust rep head said that the the transaction could not be stopped for nine months.

                  I am still in a loop.
                  Dear Mr. Bharat,

                  We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                  Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                  Thanking You,

                  Just Dial Customer Support-Delhi/NCR
                  I am also one of the reseller Justdial. Sign up on Jan 2011. Their audit report is not transparent. Now a days in Media they discuss about 2G Scam but reseller Justdial is silently cheating. So like 2G Scam case Supreme Court investigate Justdial scam whether it is genuine or scam
                  Dear sir, I m aijaz shaikh from indore I m registered my firm tunmarg aircon in just dial & I renewal my contract for next year through telephonic communication with mr. Ashish gunjal on 29 oct 2012 and adding few categories(industrial a.C repair & services, amc, dealer, a.C part dealers, a.C amc all categories, a.C accessories dealer, water cooler & heater repair(geyser), microwave, central a.C al categories, split a.C dealer, etc )with platinum position in my listening.He told me all categories add in two days but categories are not updated & he did not give me a invoice also after that mr. Ashish gunjal is not receiving my call from last one month on this no.[protected] & on customer care no. Also not give me a resolution. Kindly give me a solution of this problem as soon as possible. Thank you regards aijaz shaikh from tunmarg aircon
                  [protected]
                  [protected]
                  Dear sir, our contract register for platinum & some diamond position for Nasik, register name are TS Travels. When I renew our contract 2nd time, a category which have maximum leads are not update, so I communicate with Mr. Sagar Lodha who is company representative in Nasik and also he renew our contract. He told me all category are update after posting your payment, so I make all payment, also I renew our contract before 2 months. But no category are updaits. Then at that time I communicated with customers support and speak with Mr. Kishore Dalavi, he investigation our case & reply me also marketing executive Namrata Thakur to update all our category immediate. But right now no category are update, also Mr.Sagar Lodha doesn't receive our call. Kindly please give me solution of this problem. Because no one can get proper response to me and Justdial sold our category illegally.
                  hi guys i am ARUN KUMAR from Chennai i am also cheated by JUST DIAL. Don't worry i am taking this action to consumer court with very poplar senior advocate. those who like to join with me please call +91-[protected]
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                    A
                    Actualsoft
                    from Mumbai, Maharashtra
                    Aug 8, 2009
                    Resolved
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                    Resolved

                    Mr Narendra Babu. R, A marketing executive from Just Dial Chennai( [protected]), would have called me several times to regarding placing advertisement for 4 keywords and added a point each keyword gets nearly 100 hits per day. But when another executive from Just Dial showed the report of avg 50 hits for nearly 25 keywords and Mr Narendra Babu provided many false information and collected money from me, later after placing the advertisement he called me to inform that the advertisement is made active, that time i asked him the keywords, he said they have activated for just 2 keywords and i asked about other keywords he said it will be activated in next payment.(But in earlier conversation he said he can activate it for 4 keywords). I found the their own employs also making hits for the specific keyword and sending wrong leads to the advertiser.

                    After all this when i try to call Just Dial, my call was not answered by any one, i may tried it for nearly 65 Calls from my mobile. Once the payment received they are not taking any responsibility and the worst service they provided.

                    Still now i cant able to conatct Just Dial Chennai.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    JUST DIAL AS COLLECTED CHEQUE FRO ME ON AUG1 AND IT HAS BEEN CLEARED NEXT DAY. THEY ARE YET TO ACTIVATE MY ACCOUNT. THE STAFF ALSO ARE USELESS AND DONT KNOW WHAT IS HAPPENING.WHENEVER I CALL MY MONEY IS WATED THEY NEVER LINK THE TELEPHONE LINE TO THE OFFICERS ON CHARGE. EVEN THE CONTRACT TERMS ARE NOT CLEAR AND THE OFFICER DOESNT HAVE A VISTING ALSO FOR ANY REF. THE FORMS FILLED ARE USELESS AND DOESNT GIVE ANY USEFUL INFORMATION I THINK THIS ENOUGH .SREEKANTH [protected] CHENNAI DATE-10/08/20009
                    i am a civil engineer.i
                    exccess ammount drawn from my account
                    Sir

                    i am facing a problem with just dial .com, which is bussiness promotionall Service Calls through SMS. i had join in a plan of 1 year on 2007 for amount Rs.3000/-, initially paid, remaining was paid as installment of Rs.1200/- monthly for 12 months. Package cost is 15000/-. But now after 12 months their automatically drwan the ammount of Rs.1200/- in my account without intimation, this is 7th month, .when asked that helpline they ask to wait for some times but no one is attending the call. i am trying past 6 month.

                    my Name is: VijeyAnand
                    Dear Customer,

                    We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                    Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                    Thanking You,

                    Just Dial Customer Support-Delhi/NCR
                    Hello,

                    We signed up for a JustDial platinum account (BIG MISTAKE), after being promised that we will get 3-4 leads every day. For 4 weeks, the account wasn't even activated. then, we started getting fraudulent "leads" from sellers of other goods. Our company name doesn't even show up on the list at all times. When we call, we are connected to a competitor, instead of being connected to our office as promised.

                    JustDial is a fine concept and the company could have built a good, solid reputation like some of the other multinationals, but it has chosen the path of defrauding its advertisers. Be very, very wary of advertising on JustDial.

                    Any promise they make, get it in writing because what they say is worthless.

                    I feel completely victimized.

                    Sam
                    Dear Customer,

                    We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                    Kindly contact on [protected] or[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                    Thanking You,

                    Just Dial Customer Support-Delhi/NCR
                    I s.ashok kumar, had just singed a package with just dial last month . As soon as i got the information regarding their service, i made the cheque stop payment which i issused as advance for my package. Even then my a/c is debited in ECS a/c every month. When a cheque is not cleared, how they collect the monthly ECS in my a/c. The lead which they r providing is a very fraud n fake one.
                    Dear Mr. Ashok,

                    With reference to your above mentioned comment, we would like to inform you that you had consiously signed a contract with us where you have agreed to pay balance amount through ECS mode.

                    Further, Please feel free to contact us at (City STD Code[protected] for any query/issue.

                    Thanks & Regards,
                    Just Dial Services
                    Dear User,

                    Please contact us at[protected], We will help & try to resolve your issues.

                    Thanks & Regards,
                    Just Dial Services
                    These are Honestle irrelavent complaints, i am a advertiser of JustDial, i got a very good returns through that Company,
                    Many Thanks 2justdial team chennai

                    Suresh
                    This's a kind of a Fake & False comment i had got very good response from Justdial Services...
                    Many Thanks to JustDial.
                    Hi

                    IF I DINT READ THIS FORUM AN HOUR AGO I WOULD HAVE BEEN A VICTIM

                    I really thank all the people who have given proper comments about this fraud company. I was about to pay 7000 for 12 months contract. The telecaller told me they will give 3-4 leads minimum per day. When i read the contract there is nothing about leads. Even they are not ready to put the leads in paper which they guarantee, so i just ignored and told am not going to pay. I really dont need this fraud services. Google ads and SEO are far better than this frauds. They are not even collecting same money to everyone, their price differ for various customer.. There is no proper plan scheme or these telecallers are not telling to us. At the whole i sincerely advice people not to pay money for this kind of company. May be we can call them and ask for Cinema show timing or any particular address. NEVER USE THIS JUSTDIAL FOR SERVICE OR BUYING PRODUCTS. Guys who want to market their product or service can rely on google which is far better than this cheap fraud company.

                    There are better ways to promote.. justdial is not the one for me.. may be call taxi guys can advertise or use their service.

                    If justdial really want to improve.. then they have to show all the scheme on their website.. They are hiding their scheme and service details. What ever they put on their scheme that has to be clear in the contract.
                    When just dial employees leave the company and join elsewhere then you call them and ask them about just dial practices and rules. They will tell you that... they DON'T HAVE any rule... what they have is a TARGET, which they have to fulfill by hook or by crook.

                    They will add, Just Dial is an absolute fraudulent company... the service which they have sold someone in Rs. 5, 000, may sell you in 25, 000 which they may sell in Rs. 1, 000 if their TARGET completion date is approaching... And no matter at what price they have sold you, what they will always deliver is - or even if anything - a lot less than what their cunning executives have promised you.

                    The funny thing is that though their executives are smart enough to lure you into making holes in your pocket, they do not have any clear understanding of their own company's products and services... and that is because their company do not have any genuine product or service.

                    The recent fraud from them is their reseller program - i advise everyone never succumb to that... their reseller program is baap of all scams and frauds. And i have written about it in another post of this website here : http://www.consumercomplaints.in/complaints/justdial-fake-reseller-program-c5410...
                    Hello,

                    I would like to take my issue with just dial to your concern as I have got your information from consumer complaints sections. Please go through below queries and get me some resolution as there are lot many cheaters and false promiser on just dial environments. Is that to grow business by cheating prople through false promises ?. I all need is my refund of Rs.7500/- except my tax.



                    Note : Not even a single response from just dial people so far. But to join me in business with just dial I have recived calls from lot many cheaters for every half an hour till I took up the contract.


                    ********************************************************************************...
                    Hello,
                    Below was the email send to one of your just dial employee Mr. Muthukumar G chennai, to resolve my query as I have been a business investor with you people. But it is clear that sales person who promised me Mr. Vinodh and his Manager Mr. Muthukumar and several Customer care executives as just dial is not an enqiry provider but direct business providers as customer will call the investors ie., me to get business from me. But each and every information provided was false which is just to enroll me to the contract. After enrollment I have spoke with several customer care executinves and the sales person who provided me incorrect information but my query was not resolved. I have completely closed my business. I was told that just dial will be responsible for any issues with the business word which was told by the Sales person Vinodh at the time I signed a contract with just dial. But not when i ask for refund nobody is ready to have conversation with me and nobody was accepting as what they lied to me. This has to be addressed immediately. I need my money back except the tax which I paid. If any formal consumer compliants is required on sales team and other people who provided me fake information just to signup contract with just dial then I am ready to do so. Anybody who cares my problem from just dial can get back to me.

                    ********************************************************************************...

                    Hi Muthukumar,

                    This is from SS travels registered with just dial on 06/12/2012 and made payment on 04/12/2012. As we discussed at your office I am seding you this email to remind about my payment reimbursement. I have not received any call from your end after the discussion we had at your office on 10/12/2012. Let me know the status of the payment reimbursement as soon as possible.



                    Note : As we discussed, I am closing my business due to huge loss which happened because of non profitable business given. I was promised that I will get calls from customer requesting business but all I have recieved is just enquiries from just dial which was not actually promised by the sales person. I have trusted the words provided to get non competitive business deals from juts dial but now my situation has become to close my business immediately as cannot afford much more loss anymore. So I request not to deduct anymore amount on my payment made except the tax and also request to reimburse as soon as possible. Also I have asked to stop the service from the second day of contract but sales person informed me not to worry and asked me to come to just dial chennai office directly later by monday to have discussion. So mean time servie was not stopped and I do not wanted to be charged for the imporper communication and delay from just dial end.



                    *** Would expect you repsonse as soon as possible and also if you wanted me to have this conversation with any of your client team or boss whom ever I would be glad to explain them what was happened and what my situation in order to get my payment reimbursement from Just dial without any deductions ***
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                      Madhumita Deb
                      Jul 17, 2009
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                      I, Madhumita Deb (Tel: [protected]) had called Just dial on 26 June, 2009 around 10.15 am, requesting for the phone number of a Videocon (/Electrolux) authorised service centre. The executive who attended the call said that she had forwarded the number to my mobile and further asked if I would like to be directly connected to them. I readily agreed.
                      The repair personnel who I spoke to pretended to be an authorized Electolux service person. He came and fixed my refrigerator, charged me Rs 2300 and gave me a receipt with the Electrolux name on it. However, the next day I realized that the fridge was still not functioning properly.
                      It was then that I called the Electrolux centre directly without going through Just Dial. On speaking to them I was appalled to learn that my complaint was not registered with them and they had not even sent anyone to my residence. I read out the address (URU Star Services, Hauz Rani, Malviya Nagar) mentioned on the receipt. They told me that this was not an authorized centre.
                      When the genuine Electrolux service personnel visited me, he tld me that I had been given a fake part, was charged double for it and the real problem had not even been fixed.

                      Thousands like me trust Just Dial to give us the correct information. Anyone can gain entry into my house pretending to come and fix the problem because Just dial is sharing my private information without discretion.
                      Madhumita Deb
                      Hi,

                      I got one of the worst deal from Just dial for Airtell broadband connection. The name of the dealer is MOON KIRAN TELE TECH which is in Tirunvamayur. A perosn called LOGANATHAN approached me and cheated me for 500 bugs, daily he used to tell the stories that i will be getting the connection, howvere i didn't get till now, The person not even responds are pick the call after Registration. On eof teh worst dealer to spoil Airtell name.
                      I would suggest all you moving complaint of cheating and fraud and mispresentation against its CEO, management, as they are being paid by the cheaters to get lead by the companies name and they only give leads to those who pay to them. Company can also take action against them as they are using the keywords that are trademark of some other company and you could take action as your are mispresented by them. A complaint to police with call details will be more than sufficient.
                      Dear Customer,

                      We would like to understand & resolve your grievances to serve the best services.

                      Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com


                      Thanking You,

                      Just Dial Customer Support-Delhi/NCR
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                        Yusuf Hatim Mujpurwala
                        from Mumbai, Maharashtra
                        Jul 16, 2009
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                        Dear Sir/Madam,

                        I am from Mumbai and i run my own business of carpets, floorings etc..

                        I had subscribed with Just dial for 12 Months period, for which a payment of 6894.00 for 3months in advance was been taken from me, i was under the impression that the first three months of payment of Rs.6894.00 was been considered and my ECS would start from the fourth month onwards, according to which i was maintaining my accounts, for which i later i came to know that my ECS payment had already started from the first month in which an amount of 2, 298.00 had been deducted and hence not knowing, my other outgoing payment got dishonoured, i came to know about this only when i got my last month's statement.

                        I feel this is not done and i Requested them to give me this month and the other 3 months advancement in the starting of the year that is from June - September and then start my ECS for which i have made an effort to call the co. but no one is ready to take the call and neither reply or help, I request you to kindly look into the matter and get the things sorted out.

                        FYI:
                        The representative Mr. Kapil Jain had visited me and Ms. Khatija Shiekh had called me for the appointment.

                        Regards,


                        --
                        Yusuf H. Mujpurwala,
                        After Effects,
                        Cosmos Park,
                        A-1, Shop No.4,
                        Marol Maroshi Rd.,
                        Andheri(E),
                        Mumbai - 400 059.
                        Telefax:[protected]
                        Cell: [protected]
                        FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com


                        JUST DIAL CUSTOMER SUPPORT
                        Just dial services at times gives you fake enquiries just to cover your subscription amount. I had worked with them twice and both times atleast 40 % of the enquiries they give you is bogus and made up .

                        Many a times when i call up the given number as per sms from just dial they just laugh and say that they never wanted the required service.

                        Atleast 40 % of the trade enquiries are made, they just do it to finish the paid amount, and their executives start calling up for subscription renewal .

                        The just dial company is a dicey proposition
                        Dear Customer,

                        We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                        Kindly contact on [protected] or[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                        Thanking You,

                        Just Dial Customer Support-Delhi/NCR
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                          S
                          Sudhir Kumar
                          from Delhi, Delhi
                          Jul 11, 2009
                          Resolved
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                          Resolved

                          The Local Searh Engine JUST DIAL, India represented that its next addition of yellow pages will come out in March 2009 and the booking is about to close in November, 2008. We booked 3 ads in it and till date there is no news of yellow pages. it apppeas that the company has gobbled up the money and is not having enough advertisers to publish the yellow pages. It is also pertinent to note that yellow pages being annual in nature, if a yellow page is published later, it gives advertiser lesser time to reap benefit of advertisements by considerably lowering the duration of advertisement.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Dear Customer,

                          We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                          Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                          Thanking You,

                          Just Dial Customer Support-Delhi/NCR
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                            S
                            shaikh imtiyaz
                            from Mumbai, Maharashtra
                            Jul 10, 2009
                            Resolved
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                            Resolved

                            Dear all, My complaint is against just dial services, i am doing business in DTH services, just dial called me and said that if i get yearly contract with just dial then i will get 500 genuine customer data where customer want to buy DTH Product, looking this i paid them Rs 11500/-, But after this next day when my account was created, i received 500 SMS from just dial, when i start calling on said numbers, most of them told me that they called just dial but 4 months ago, not now they have already having DTH, and most of them said that they never called reg this to just dial, when i complaint about this to concerned person Miss kajol in marketing, she said that now your contract is finished, we have send you 500 customers data, now if you want then you need to make renewal, and from this time we will take care of that,
                            as of now there is no solution, i can say clearly that i was cheated, when ever some one call reg any requirement to just dial, they forward the same information to all the registered customer with just dial,

                            I want say that please aware of this and no one should pay to Just dial regarding any business proposal,
                            Imtiyaz shaikh, [protected], [protected], Company name, Star Vision, Mumbai, Mira road
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            You should read your agreement or take consultation of any advocate, any advocate availing services with them would be best bet and would be more than monetarily interested in suing them. I beleive their contract would say about leads not details, and details which they have send also amounts to invasion into privacy of those people as you said they never opted for the service and their detailes were used, you shoudl contact and complaint this to National DND registry as well as ministry of communications, they will take approrpraite action against them

                            You would further notice that as per clause 6(d) of agreement they cannot forward lead to more than 4 customers unless specifically requested by the client, but in practice they are forwarding the lead to more than 4 and are actually sending leads to 7 compaines, which is material breach of contract and you should avail legal remedies, the company ought to refund all your money and pay you damages for their unfair trade practices.

                            I would suggest all you moving consumer complaint along with complaint for fraud and mispresentation against its CEO, management and the person who spoke to you as well as the one who came for mis-presentation and induced you to pay them for services that were never rendered.
                            FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com

                            CUSTOMER SUPPORT TEAM (JUST DIAL).
                            This just dial company is the only company on this earth run and managed by thick skinned who will beg customers until they collect money .Once if they collect money they won't even bother to contact customers even if the customers calls repeatedly to redress their grievances. We can't find this type of trade mark on this earth. I caution all citizens of india to be careful with this . I request each one of you to lodge a complaint in your juristiction police station and write to reserve bank of india and complain to central bureau of investigation and registrar of companies to seal this company sothat in future honest people's hard earned money is not wasted
                            Dear Customer,

                            We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                            Kindly contact on [protected] or[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                            Thanking You,

                            Just Dial Customer Support-Delhi/NCR
                            i agree with your views about just-dial, right now even im going through such experience with just dial. im contemplating legal action and consulting a lawyer.
                            i deposit 2500rs in just dial for registration for a 1yr but after 3month they told me u r registration r cancelled ....
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                              A
                              Arnab.GUha
                              from Hyderabad, Telangana
                              Jun 17, 2009
                              Resolved
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                              Resolved

                              Based on the recommendation from Just Dial, I had purchased Autocop car security and Llumar sunfilm for my car on 15.06.2009 from Harrys Car and Cable Accessories, Banjara Hills, Hyderabad. I was informed by the owner, Hari that he was authorised to install Autocop and Llumar sunfilm. However, the Autocop was not installed properly and gave trouble from installation stage. When I called Autocop office, I was informed that this person is not authorised hence I will not get door step service for any complaint. Apart from this, the Llumar sunfilm was so shoddily fitted that bubbles have already started to appear. When I called Just Dial to give them my feedback, there was no response from their end. Further, when I loaded these comments on the user review section for "Harrys Car and Cable Accessories", Just Dial has not loaded my reviews thereby, for mere commercial gains, are putting other unsuspecting customers at risk. Their website still displays "Harrys Car and Cable Accessories" as their "Just Dial Guarantee" which further leads unsuspecting customers to get fooled.

                              I request all viewers of this message to have it circulated to help others from avoiding these and other such miscreants who play with our hard earned money.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              As we have a tie up with JUST DIAL for DIAMOND LISTING IN ELEVATOR AND ALL OF ITS RELATED CATEGORY that is NON BIDABLE SECOND POSITION, and on your site BANNER ON EACH AND EVERY PAGE OF ELEVATOR AND ALL OF ITS RELATED CATEGORY, but lot many times I have got very serious problem from your side, like many times people those who enquire in my listed category they won’t get my contact detail, many times I didn’t get any query for many days, last time it was about 15 days, this time it is more than 2 month that I am not getting any query, and I was continously complanining this thing to MOHINI AND RAJIV, and now the position comes they are not picking my phone and some time when I call from different mobile MOHINI pick the phone and soon she recognized my voice she cut the line. Now same response I am getting form Mr. Sohail Siddqui, he always commit to resolve my problem and call me in next week this way he passes mare than 4 week and my problem is still there also I didn’t get any call from Mr. Sohail Siddqui, and he is following same strategy like Mohini and other staff in your company( not picking my phone).

                              Now Mr. Sohail Siddqui tell me very surprising reason that when you have signed contact with us price was okay that time but now if we consider our software price for the package will be very high. Please let me know where comes my fault. Well I have paid the amount what so ever JUST DIAL asked me, the contact will remain their till my contact period run. So please do consider my case and get me rid out of this big trouble. Because this is very exhausted situation for me to consider company like JUST DIAL to act like this.

                              Can you explain what the hell this thing. I got this contract signed on 2nd of may 2009 with JUST DIAL and I didn’t get proper service in a single day every time there is a new problem and they have very simple answer that this fault is from Bombay.

                              About internet service, my banner on JUST DIAL website doesn’t appear on the mobile that is on the WAP., as I am the most premium client of JUST DIAL in this category, but I am getting worst services and worst feed back are you only there to make us fool.

                              Well this is not my fault please reply me immediately and JUST DIAL have to start my contract with current date with all the features which I have paid( as courtesy or as penalty what so ever you think). So big amount Ipaid to JUST DIAL, but services of JUST DIAL is very poor like few people is operating this company from the home.



                              Regards
                              Arun Mittal
                              Rachna Elevator & Conveyors
                              M - 41, 42, Sector - 1, DSIDC,
                              Industrial Area, Bawana,
                              New Delhi :110039,
                              India
                              Phone :+[protected]
                              Fax :+[protected]
                              Mobile :+91 [protected]
                              Web :elevatorking.com
                              Email :[protected]@elevatorking.com
                              Email / MSN :[protected]@gmail.com
                              FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com - CUSTOMER SUPPORT TEAM (JUST DIAL).
                              Dear Mr. Arun Mittal,

                              As discussed...the problem has been shorted out. Kindly widthraw your complaint.

                              Thanks & Regards,
                              Shakir Hussain
                              Dear Mr Arnab B Guha,

                              Greetings to you from Justdial.com !!

                              We are unable to find your contact numbers in the concern, please contact us on customer support number 23418102/03 or you can mail us the same on [protected]@justdial.com we will do the needful for you.

                              Thanks & Regards
                              Manisha Bhatt
                              Hyderabad Customer Support
                              Just dial assigns "Justdial Guarantee" to anyone who pays more to them. There is no value of this. I also suffered from same fake "Justdial Guarantee" stamp.

                              F..k justdial
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                                Nikhil Garg
                                from New Delhi, Delhi
                                May 14, 2009
                                Resolved
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                                Resolved

                                I have taken a service of just dial according to which the company committed to give me leads i.e. the names and contact of the people who are interested in taking a fresh life insurance policy. They charged me 15000 for that which equals to 200 per lead.

                                But the leads given by the company are of the people who either are interested in their renewal deposition or other services like revival of their older policy. This amounts to complete fraud. Now the company is hiding from its responsibilities.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                You would further notice that as per clause 6(d) of agreement they cannot forward lead to more than 4 customers unless specifically requested by the client, but in practice they are forwarding the lead to more than 4 and are actually sending leads to 7 compaines, which is material breach of contract and you should avail legal remedies, the company ought to refund all your money and pay you damages for their unfair trade practices.

                                I would suggest all you moving consumer complaint along with complaint for fraud and mispresentation against its CEO, management and the person who spoke to you as well as the one who came for mis-presentation and induced you to pay them for services that were never rendered.
                                FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com

                                JUST DIAL CUSTOMER SUPPORT TEAM
                                JUST DIAL IS A MISLEADING COMPANY, NOT GIVING ANY LEADS - I HAVE LOST THE HARD EARNED 10000 RUPEES - PLEASE HELP ME RECOVER THIS MONEY - I WILL GIVE THIS MONEY TO CHARITY FOR POOR PEOPLE. THANK YOU. IS THERE ANYONE TO HELP ME.
                                MY NUMBER:[protected]
                                Dear Customer,

                                We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                                Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                                Thanking You,

                                Just Dial Customer Support-Delhi/NCR
                                I am really shock & angry with Justdial. In 2007 i joined a dance classes & was in & out of that classes. In may 2009 from nowhere they put my name along with my number on justdial associating me with that classes that too without my consent. In 2010 February that particular Dance Classes came to know about it and they filled a case of fraud against me considering i tried to take their students and try to spoil their name.Whereas i am not at all related to that industry. I have been with times since last one year.They (DANCE CLASSES) even got a mail from Justdial stating that i visited their premises and gave my visiting card to them having that particular dance classes name on it.I even don't know where is the Just Dial office is !!! After making an inquiry about my visiting card with MS. Ravindra of JUSTDIAL who sits out of malad corporate office she said that they don't have my V.Card and they got my data from some sources, which they are not ready to reveal.
                                Now that Dance Classes have filled a FIR against me with fraud charges. I am being harassed by police official every day. Kindly Look into the matter as it can spoil my career. I want to take justdial to court of law no matter what.
                                JD Sucks Anyways, LOL
                                no big deal though

                                Well they just got a Venture Capital Fund In
                                Why should they be bothered about their clients

                                Oye JD agent who ever it is, give that help desk number back home, may come to some foolish use.

                                We are getting together and walking in to your office shortly

                                RUN
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                                  vivek singhai
                                  from Bhopal, Madhya Pradesh
                                  Apr 2, 2009
                                  Resolved
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                                  Resolved

                                  Dear Sir/Madam,
                                  I Vivek Singhai, i joined the just dial pvt. ltd. on 17th may 2007 and leave the job on 31st of nov. 2007.(for indore branch)...for PF i sent my all documents to the HR department of Head Office on 3rd of Dec. after that i talked to HR person than they told me you have to provide the personal a/c details for proccessing the PF so i mail my a/c details to them on 16th of Dec...
                                  After that i continuously contact them for PF status but not getting any reply via mail/phone.
                                  after four months today itself (2 / 04 / 09) i got a mail from HR person that u Have to fill and courier another PF form for processing the PF...i asked for reason for another form than not get proper reply...

                                  Pls provide my current pf status, my PF details are

                                  Name : Vivek Singhai
                                  Pf no. : MH / 94877 / 3378

                                  Best Regards
                                  Vivek Singhai
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  my name is kamran khan im; empl.
                                  hbl global pvt. ltd.

                                  my pf is not recived
                                  pls give me my pf

                                  MH / 45327 / 94669

                                  my no.[protected]
                                  my pf no is TN/11461/E/273986

                                  L&T ECC DIVISION, JIPMER SITE, PONDICHERRY.

                                  NAME : R.SENTHILKUMAR

                                  MOBILE NO. [protected].

                                  DO THE NEEDFULL
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                                    G
                                    Gaurav Aggarwal
                                    from Lucknow, Uttar Pradesh
                                    Mar 25, 2009
                                    Resolved
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                                    Resolved

                                    Hi,
                                    I m been running a contract with just dials for the past 5 years now & for the first time i faced a problem & at the time i didnt get any support for the comapny,
                                    I renewed the contract on 12 Feb when the comapny executive Pradeep Sharma visited my home.i gave the renewal amt in cash.At the time of renewal i still hav few leads left from my old a/c.
                                    I was getting the leads as usual till 4th March, but after this very date no leads were fwd to me.
                                    when i asked the customer support on 7th march then they told me that ur contract is not renewd in our system records.
                                    I then i contacted pradeep for the same & he said he will be checking & getting back to me soon.but he didnt replied for 2 days.i then called back & he said that by chance ur contract is not renewed & he will be doing the same withing 2-3 days.
                                    After 3 days i called him agin but he sometimes didnt picked up, sometimes said he is busy in meeting & sometimes hanged up the phone.this went for another 2 days.
                                    I then called up the customer support again & they took my number & said that they will be calling me very soon.but all in vain, i never rcvd a call for them.
                                    After another 2 days i called pradeep again & see my luck "HE JUST PICKED THE PHONE THIS TIME" & said the Monica [tele makt depatment is on leave & she would be back in 2 days then i can convey to her.]
                                    I again beleieved him but after two days when i called up pradeep he didnt picked/hangep up my phone.
                                    i virtually called him everyday after this & got no reponse whatsoever.
                                    He didnt picked up the phone when called my numer but he picked when i called from sum other number [How ridiculous].
                                    i again tried with cust support but they said there sys nt working & they took my number saying sum1 will surely call.but as usual nobody called [i think they take the nos only to throw in dustbins].
                                    Finally after all efforts i m just fed up & writing this letter now on 25th march & Nothing has happened yet.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Hi,
                                    I m been running a contract with just dials for the past 5 years now & for the first time i faced a problem & at the time i didnt get any support for the comapny,
                                    I renewed the contract on 12 Feb when the comapny executive Pradeep Sharma visited my home.i gave the renewal amt in cash.At the time of renewal i still hav few leads left from my old a/c.
                                    I was getting the leads as usual till 4th March, but after this very date no leads were fwd to me.
                                    when i asked the customer support on 7th march then they told me that ur contract is not renewd in our system records.
                                    I then i contacted pradeep for the same & he said he will be checking & getting back to me soon.but he didnt replied for 2 days.i then called back & he said that by chance ur contract is not renewed & he will be doing the same withing 2-3 days.
                                    After 3 days i called him agin but he sometimes didnt picked up, sometimes said he is busy in meeting & sometimes hanged up the phone.this went for another 2 days.
                                    I then called up the customer support again & they took my number & said that they will be calling me very soon.but all in vain, i never rcvd a call for them.
                                    After another 2 days i called pradeep again & see my luck "HE JUST PICKED THE PHONE THIS TIME" & said the Monica [tele makt depatment is on leave & she would be back in 2 days then i can convey to her.]
                                    I again beleieved him but after two days when i called up pradeep he didnt picked/hangep up my phone.
                                    i virtually called him everyday after this & got no reponse whatsoever.
                                    He didnt picked up the phone when called my numer but he picked when i called from sum other number [How ridiculous].
                                    i again tried with cust support but they said there sys nt working & they took my number saying sum1 will surely call.but as usual nobody called [i think they take the nos only to throw in dustbins].
                                    Finally after all efforts i m just fed up & writing this letter now on 25th march & Nothing has happened yet.
                                    Today i also called first pradeep [didnt pick] & then just dial cust support[wanted numb again but i was a lil strict this time so they heard me] & they said they will take action against pradeep sharma.
                                    Lets C if it happens & moreover my contract gets renewed..

                                    Gaurav Aggarwal
                                    Dear sir.
                                    I have deal in generator, my category not done in kolkata & orrissa, and orrissa service is not activated.
                                    i have pay 16545 rs. by cheque. please take a action otherwise i take a legal action in court.
                                    Dear Customer,

                                    We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

                                    Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


                                    Thanking You,

                                    Just Dial Customer Support-Delhi/NCR
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                                      D
                                      Dr.Aamarpali Ratna Puri
                                      from Pune, Maharashtra
                                      Feb 26, 2009
                                      Resolved
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                                      Resolved

                                      Myself dr.Aamarpali Ratna puri. justdial.com contacted me through phone by their sales person Ms.Ruma. they said so many good things about their services and said they have many students of graduate and post graduate students of chemistry who are searching for tutors badly and insisted me to book 50 calls with them. On 26th December 08 I went to their office central Plaza4th floor, sarat bose road, kol -20. Their I gave rupees 2809 to justdial.com and booked fifty calls. they gave me in writing that they will give me 3 calls per day. Today is 26th Feb 09 but till date they have not given even single reference or call to me.
                                      I have contacted them number of times and now they are saying that they were not having any calls for chemistry coaching. They are sayin g thet they will not refund my money back.
                                      They say that they will keep money with them and if any call comes they will give . My question is If they were not having any calls for chemistry coaching then why they taken money from me I wanted students in the mon th of january 09. I have taken office on rent since december after getting writtten conformation from this company. This comapny has wasted my time, money and gave harrasment too.
                                      I have all the documents with me.
                                      i want that this company should be immediately taken to task.consumer forum should tell me how can I get my money back from this company.
                                      Consumer forum should take strict action against this company.
                                      Regards.
                                      Dr.Aamarpali ratna Puri,
                                      1/2A New Tollygunge, P.O.Purbaputiary,
                                      Kol -93
                                      Phone [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Mam,

                                      As per telecon with you & the needful done for the same by 07.10.2009, the above mentioned inconvenience has been resolved.

                                      Kindly post a comment in regards to the same.

                                      For any further inconvenience feel free to call us at[protected] from 10 a.m. to 6 p.m. or write to us at [protected]@justdial.com.


                                      Warm Regards,

                                      Customer Support,
                                      Just Dial Kolkata.
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                                        Sujay Sali
                                        from Mumbai, Maharashtra
                                        Feb 19, 2009
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                                        i registered on justdial.com. these people are giving any bill where they charge 12.5% service tax and have also not given the listing properly.its an ugly experience speaking with their call center people and i dont know how can i recover my money and teach them a lesson
                                        Dear,

                                        We are always here to resolve the problems you are facing but not able to contact you because we have not found any contact details. I would like to request you to kindly contact me (Shakir Hussain-Mgr. Customer Support) on [protected] or[protected] Extn 2454.

                                        Sorry! for inconvenience caused.
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