I entered into a contract with just dial services in the month of april, 2008 of an amount of 3000 + taxes. paid in cash. the irony is that they had filled in the ecs format by themselves without my knowledge and got my signature in tail document saying it was a formality also they asked for my cancelled cheque inspite of the entire amount being paid in cash, saying that it is part of the formalities and that a cheque is needed to put the contract in the process.
one fine day i realised that an amount of 3000 had already been deducted from my bank account thru ecs and i ended up paying 6337 rupees for 150 leads(sms), each sms costing 20 rupees. and not a single sms is relevant or has anything to do with my prescribed services.
the executives are extra rude, very abusive and had hurt me with all irrelevant words.
now they not only refuse to refund me the extra money lying with them but are also forcing me to enter into a new contract.
the summary of the story is that just dial sold me services worth 3000 rupees by taking in Rs.3000 _ taxes in cash as well as another Rs. 3000 thru ecs. the great executives say that i am at fault and
the money cannot be refunded and also i am rudely told to take services again for the remaining 3000.
there are so many discrepencies in the contract.
the public should be aware that there is a big scam in the making.
please do not entertain these predators.
Aug 14, 2020
Complaint marked as Resolved
I can also join you in legal action against Just Dial.
All the complaints/issues/concerns are falling on deaf ears.
if they could, there answer would be something like this
yes, we are a fraud company that is hell bent to rob you of your money, please dont call us we only pick calls when we earn money from your call. you paid money bcoz you are fool. if by paying us money you could make money than you need a doctor, call 6999 9999 for doctors. we would forward this to 7 doctors at least and earn handsome fee. it does not matter whether they are gyneocologist, dermatologist or dentist or PhD we would send your request to doctor.
you are fool when you all are aware that we dont adhere to promise why you pay us, and keep on doing that. even we are receiving equity investments from some fools banks. Atleast one would make money and that would be us. we got lakhs of money for yellow pages that would never be published. we retain and sell later your phone numbers for bulk messaging, you provide us your number and we can make money from your mobile details by fooling some other fools beleiving that we will serve them'
ramesh
Ramesh
We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.
Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com
Thanking You,
Just Dial Customer Support-Delhi/NCR
as i got cheated by them
So guys plz be care full.
So guys plz be care full.
kindly attention Mr.Shakir hussan
As per discussion with u about not receiving leads. I didn’t understand what you want to explain me in previous mail(you have signed a Supreme Package and will get leads on rotational basis and this is a Tenure contract).
I only know that from 4 days I received only 2 leads and that are only inquiry calls. for checking this I call to just dial 5 times with different numbers and names for require computers service etc. after all calls I didn’t receive a single inquiry from you for that.
I think all you peoples running a fake, not fare and money extortion business from your client. I suffer from 5 days and calling and mail to just dial again and again but nothing happen. please mr shakir stop my services now and my ecs also now.i become so frustrated and disappoint with just dial
(Another issues is every morning I received a call from just dial a person mohit demanding me previous balance advance money 8000/-and say your listing not activated due to this and you will not get leads. but when I talk with you u explain some different stories that nothing happen. Don’t worry, no need to give money advance. what all this?????????/)
Please I requested you again stop my services and ecs now
-vishal
With reference to our telephonic discussion, all the issues have been resolved.
Please withdraw your complaint or comment on the same.
Thanks & Regards,
Just Dial Services