I entered into a contract with just dial services in the month of april, 2008 of an amount of 3000 + taxes. paid in cash. the irony is that they had filled in the ecs format by themselves without my knowledge and got my signature in tail document saying it was a formality also they asked for my cancelled cheque inspite of the entire amount being paid in cash, saying that it is part of the formalities and that a cheque is needed to put the contract in the process.
one fine day i realised that an amount of 3000 had already been deducted from my bank account thru ecs and i ended up paying 6337 rupees for 150 leads(sms), each sms costing 20 rupees. and not a single sms is relevant or has anything to do with my prescribed services.
the executives are extra rude, very abusive and had hurt me with all irrelevant words.
now they not only refuse to refund me the extra money lying with them but are also forcing me to enter into a new contract.
the summary of the story is that just dial sold me services worth 3000 rupees by taking in Rs.3000 _ taxes in cash as well as another Rs. 3000 thru ecs. the great executives say that i am at fault and
the money cannot be refunded and also i am rudely told to take services again for the remaining 3000.
there are so many discrepencies in the contract.
the public should be aware that there is a big scam in the making.
please do not entertain these predators.
Aug 14, 2020
Complaint marked as Resolved
We are always here to resolve the problems you are facing but not able to contact you because we have not found any contact details. I would like to request you to kindly contact me (Shakir Hussain-Mgr. Customer Support) on [protected] or[protected] Extn 2454.
Sorry! for inconvenience caused.