mCent Customer Care
mCent and Jana Mobile Inc
Customer satisfaction rating: 6%
Submit a Complaint
387
COMPLAINTS

mCent Customer Care

mCent and Jana Mobile Inc

Website:
Address
141 Tremont St. #4
Boston
United States - 02116

Customer Care Phone Numbers and Contacts

Additional info




Customer satisfaction rating
6%
Complaints
387
Pending
0
Resolved
24
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

mCent related photos (142)

mCent Complaints & Reviews

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Mcent — my points are not increasing after they cross 2000 per day

 Manoj K. M on Mar 5, 2019
I am using mcent browser regularly without using other browser like uc and chrome but my points are not increasing after they cross 2000 points per day so i am not able unlock any of the recharge packs as iam getting only 2000 coins per day i am not able complete the coins required to unnlock the recharge pack my friends are enjoying the packs while i am not getting the benefit please resolve my problem...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Mcent — regarding points issue in recharge

 Shaik sana Sana on Mar 5, 2019
Good evening sir,
I am using mcent since 6 months i have 403886 points in my account still it not showing the recharge option why it is happen i just want recharge for my mobile plz help me why that is happen tell the reason. And not only me for all my friends it is happen and automatically it is updating is there any technical problem. So many people are using this browser if you do like this then no one use this and there may be chance of you losing your customer indirectly your technical issue.
I don't need any thing but i just wanna recharge my mobile for this please clear the...
Complaint comments  Read comments Complaint category Other

Mcent — I could not able to use my points to do recharges

 rlgopi on Mar 3, 2019
Dear team,

I could not able to do any recharges through my registered mobile and my points are not getting added.

At present i am having 452638 points in my registered mobile but still i could not able to proceed further to do any recharge.

And also there is no any available options to reach mcent browser regarding this issue. If i send mail to mcent, while clicking on send option. I could see there is popup getting your mail is not posted.

Please do the needful and help to use mcent browser easily.

Thanks,

Gopinath
Complaint comments  Read comments [1]Complaint category Internet Services

Mcent — remove my number, 9267923492

 vishwesh mishra on Mar 2, 2019
Please sir remove my number [protected] from my mcent account
Because i want this number use in other phone but unable to use my no in other phone
Please sir help me please remove my
I want use this number in different mobile phone
Because i bought new phone i am very sad to use this number in other phone because it says always this number is added in other account...
Complaint comments  Read comments Complaint category Mobile Handsets

Mcent — I'm not getting point of

 Boby Srivastava on Feb 28, 2019
I have referred my 3-4 friends through my refer id... They installed it first time and created accounts with my referred id and they are new users... Yet i haven't got my refer points... Please help me in this matter... Otherwise i have to lose 25000 points for each friends who joined with my refer id... I haven't think that mcent can do this type of inconveniences to me.. I'm unhappy with mcent...
Complaint comments  Read comments [3]Complaint category Other

Mcent — mcent points on browsing

 shreya ghoshal on Feb 27, 2019
Mcent app is not giving me any point for my browsing even if i am reading any news article or searching the url. It sometimes gives points, but it's only one point. Please solve this issue. The points are not increasing even if i search any url. Sometimes it gives points, but it gives only one point. The points are still without any increase in them. I downloaded the app yesterday dated 26 february 2019, and it gave much points in the starting but now they do not increase. I also set mcent as the default browser but this also doesn't earned me any point. I search many times but this does not earned...
Complaint comments  Read comments Complaint category Other

Mcent — my points of mcent browser were restarted

 Meet1qq on Feb 23, 2019
My 3000000+ points were reduced to 10000.
I didn't redeemed them nor did anything to it.
I was really saving them from a long time and i just lose them.
Please look into the matter as soon as possible.
I was planning to redeem it on the day and i checked it that my points were reduced.
I tried to use the points on a bigger plan and it was just a few hundred points away from redeem but the next day i saw the balance of the points were reduced and i even sent a mail and didn't got any response.
Please help me get back my points so i can redeem them and get...
Complaint comments  Read comments Complaint category Electronics & Appliances

Mcent — points related and offer related

 Virajuno2 on Feb 17, 2019
I am using this app since 9 to 11 months, when i install this app it was showing 50% offer 199 of 399 when i achieved the target now it is showing 9 lag something point to reacharge, but still showing 50% offer they are mentally harassing me
I am using mcent with no. [protected], [protected]
Please do something dear mcent, and help us dear consumer forem...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Mcent — suddenly increase recharge points

 Roshan Kadam on Feb 14, 2019
I want to recharge my number 398 plan, my coins are 4, 62, 253, also 10% off shows but it required 19, 95000 points. I think it is wrost app, please help me. I have recharged a number before it was successful but now shows to many points increases. This app attract people towards as they give free recharge service, but now this app makes ful to people. Please help me and decrease points before they shows....
Complaint comments  Read comments [1]Complaint category Computer Software

Mcent — mcent browser is a cheaper

 Gazishaikh7 on Feb 13, 2019
Hey mcent browser team i am complaining because when i was join the mcent browser and registration complete mcent browser said complete the 99, 000 coin for 199 recharge when i complete the target mcent browser said complete the 148, 000 for recharge now days i already completed but mcent browser said complete the 742, 501 why i m not fool ok please do change in the target low...
Complaint comments  Read comments [1]Complaint category Other

Mcent — points redeem

 Shubham18mba on Feb 12, 2019
Dear sir
I am unable to recharge my number even after i have 549472 point's in my account. Sir, i earned this points from my very hard work of refer & surfing please sir help me if you blocked my account then kindly request from you sir, please sir unblock
My account. I earned this from very hard work sir, please sir unblock my accounts and help me please sir. Thanks...
Complaint comments  Read comments [1]Complaint category Computer Software

Mcent — mcent balance

 Neeraj chauham on Feb 8, 2019
Mera mcent point pahale 149000 pe tha jab hamara pura ho gaya to use bdhakar 700000 kar diya gaya plese mera pahale vala recharg kar dijiye mobile number [protected] mai socha ki mai 70 din vala karege lekin tb tk point bdha diya gaya pleas... Meri presani ko samajhe aur isaka samadhan kijiye bade mehant se point bnaya tha lekin aplog merere mehanat par pani pleas meri presani ko dur kijiye...
Complaint comments  Read comments [1]Complaint category Wedding services

Mcent — referred coins not added

 Sahitya p on Feb 12, 2019
Sir I referred my friends through the link some of them registered and used for 5 days though they have used I am not getting points. One of them have used and I got bonus points but those are not added to my initial points. Even though they are using for more than 5 days I am not getting any coins. Even after 5 days of usage I am not getting points. I got bonus but not credited .Please respond......
Complaint comments  Read comments Complaint category Other

Mcent — trying to use another device to install mcent browse but it is not happening.

 Sumit Kumar 7 on Feb 6, 2019
Hi,
This is sumit Chaudhary. My registered mobile number with mcent is [protected]. I lost my old mobile and now I have installed mcent in my new device. Now as I am trying to verify my mobile number I am not getting verification code via message. I have tried to do so many times but I am getting code.
Kindly check and do let me know as soon as possible.
Regards
Sumit Chaudhary...
Complaint comments  Read comments [2]Complaint category Other

Mcent — mcent browser recharge not working on my phone

 Tailordeepak on Feb 6, 2019
I've 3, 54, 898 coins in mcent browser and i want to recharge my mobile with 399 rs peck on which it has 10% off but it's showing that you need to more coin how it is possible if I'm already qualified for the offer so why my recharge is not doing. I think it's a fake browser. If my problem will not be resolved than i would prefer all the person to uninstall it......
Complaint comments  Read comments [1]Complaint category Education

Mcent — mcent cheating

 Alvin24 on Feb 6, 2019
So disappointed. Sudden increase in points for 1 rupee. I was about to use a recharge, and now i am nowhere near the target. Completely unachievable targets. Mcent claims monthly recharge is achievable, which was not possible with previous scheme also. Now even yearly recharge became impossible. Do you expect the users to use mcent gor 5 years to get one single recharge. Totally fraud....
Complaint comments  Read comments [3]Complaint category Internet Services

Mcent — mcent browser recharge not working

 Tailordeepak on Feb 5, 2019
Mcent — recharge 399
I've 3, 59, 898 coins in mcent browser and i want to recharge my mobile with 399 rs peck on which it has 10% off but it's showing that you need to more coin how it is possible if i'm already qualified for the offer so why my recharge is not doing. I think it's a fake browser. If my problem will not be resolved than i would prefer all the person to uninstall it...
My mobile number [protected]
Email [email protected]
Please, contact us immediately via e-mail...
Complaint comments  Read comments [1]Complaint category Education

Mcent — suddenly my minimum recharge points increased, unable to recharge

 plp2019 on Jan 30, 2019
Hello mcent,

I had collected 5 lac+ points in mcent browser by browsing and referring, so i had points to recharge my mobile for 3 months, suddenly minimum points required for recharge increased. Now i don't even have points for one month minimum recharge.
I feel like cheated, i had referred mcent browser to many friends for using as a free mobile recharge tool by browsing. Please respond to my query, i have sent you mail also, still no response, please respond....
Complaint comments  Read comments [12]Complaint category Computer Software

Mcent — recharge 399

 Radhe399 on Jan 29, 2019
I've 3, 54, 898 coins in mcent browser and i want to recharge my mobile with 399 rs peck on which it has 10% off but it's showing that you need to more coin how it is possible if I'm already qualified for the offer so why my recharge is not doing. I think it's a fake browser. If my problem will not be resolved than i would prefer all the person to uninstall it......
Complaint comments  Read comments [5]Complaint category Education

Mcent — recharge not received in vodafone

 Gyanu rana on Jan 29, 2019
Dear sir, i made 180000 points in mcent browser. I used 199 rs recharge which is open in 149250 points for vodafone but i did not get my recharge but my mcent browser activity section shows that recharge received. Please tell me how to get my recharge back because i worked very hard to make this points. Please resolve my problem as soon as possible....
Complaint comments  Read comments [14]Complaint category Other

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