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JustDial.com Complaints & Reviews

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Updated: Nov 5, 2025
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JustDial.com reviews & complaints page 45

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I
Insta fixhub
Jul 30, 2021
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Address: Chennai

Hi Team,

This is in regards to the package I have taken in Just Dial. I have an account with you in the name of 25th Hour auto service Pvt Ltd. I had called the Justdial team to go ahead change the name of the details in the same account and get the account activated, details to change the account details was due to Lockdown and financial loss.

One of the agent name Ganesh Priya has carried forward this case and told will get this done, all of a sudden in a 2 days after multiple follows I got a call from other agent from a personal number and started to give information stating this cannot be done. We need to open a new contract, then the agent did not even visit my place took all the details over the phone and opened the account and activated the account and I had clearly told will not pay the 1st ECS amount if I don't get any leads.

I have done payment of about 4720 + 118 rs for the contract to get activated now as I follow up with the same person for the lead he is now saying me to pay 1 st ECS and is using sales techniques to pay and upgrade the plan to make sure I would get leads.

If I had paid a certain amount I should have got leads to the amount I have paid, but the agent was very polite in explaining and telling bad about the company stating the company have changed the plan they do this all time so this is my personal suggestion go with a non-ECS plan pay a certain 30, 000 amount and then he promises he would get leads.

Now there are bounces charges in my account within 5 Working days of my initial payment did not even start my business and take money out of it.

This is frustrating and seriously I can see they are doing fraud and cheating customers. I want to get my Contract activated and get leads for the money I paid and the bounces charges to be refunded which are 350rs.

I can take this further through the court and am ready to spend a good amount of money to defame the company for what has happened to me, but before I do this I have come to this place to get a solution for the accounts have in Just dial.

I need my accounts and my contracts with Justdial active with the proper leads flowing in for the money paid.

Please do the needful

Regards,
Paul
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2021
JustDial.com Customer Care's response
"Hello Paul,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial."
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    Ketan Karne
    Jul 30, 2021
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    Address: akurdi pune

    Plz request you to my mobile number and information plz delete permanently..bcoz ur side lot of call again nd again regarding update.
    i dont have call from ur side plz remove informatio urgently.
    for balaji printers and mobile=[protected]
    JustDial.com customer support has been notified about the posted complaint.
    "Hello Ketan,

    We are sorry to hear that you have a concern in your contract.

    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial."
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      M
      Muhammed Sirfan
      Jul 29, 2021
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      Address: teekay glass south bazar kannur kerala

      My dad bougth a plan of justdial a website for 20000 because they claimed it was limited and about to end and it has features worth 110000 and it was specially for you.It has been more than 1 year and my dad never used it has my fathers buisness is hardware and my father has no plan of having online website because it would consume more effort and cost. along with website we had to buy domain for very high rate which is not convenient and they didnt told about the domain and cost before .And because we didnt renew the domain even the website is not working now and we dont need if there is any way for refund even if you take 2years money because the full money would be waste and 10000 all are big amount for people like us please if you can
      if any way we could get refund please tell us through this number [protected]
      JustDial.com customer support has been notified about the posted complaint.
      "Hello Sirfan,

      We are sorry to hear that you have a concern in your contract.

      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

      Regards,
      Team Justdial."
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        B
        balraj kulkarni
        Jul 29, 2021
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        Iam not interested in your services kindly please stop pressing for debit amount from my account, your representative made me false information and activated this services in trailing mails I have requested to stop this service but despite of that you are trying to encash the amount from my bank account.
        I hereby request you that I am not interested in your services and stop pressing for ecs services which are activated by me under misleading information.
        JustDial.com customer support has been notified about the posted complaint.
        "Hello Balraj,

        We are sorry to hear that you have a concern in your contract.

        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial."
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          C
          chandrakumarsharma
          Jul 27, 2021
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          Washing machine repair

          Hi,

          Today at home, my washing machine suddenly stopped working. To get a quick support to repair it, i usually depend on Just Dial, because this is a platform where i get my issue addressed in minutes. So i had to call Just Dial. After the conversation with Just dial user, i got calls from many service providers as usual. One of them was near by and was able to come quickly. He checked and informed me the issue and the price...
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          K
          Kidzone
          Jul 27, 2021
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          Address: A 304 , Jai Vaibhav Chsl, Jambli Gali , Borivali West, Mumbai - 400092 (Opposite D K Corporation)

          I, Harshan Gada, owner of Kidzone Learning Center has changed the previous address "Mohanlal Vishram Apartment, Jambli Naka, Thane West, Thane, Maharashtra 400601" to New address " A 304, Jai Vaibhav Chsl, Jambli Gali, Borivali West, Mumbai - 400092 (Opposite D K Corporation)" via justdial app.

          In Justdial app, the new address is added successfully but on Google searching, still the old address is showing, I want to change the address to new one and even no new leads are coming to business.
          JustDial.com customer support has been notified about the posted complaint.
          "Hello Harshan,

          We are sorry to hear that you have a concern in your contract.

          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial."
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            N
            Nitish Kumar Biswas
            Jul 27, 2021
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            Address: H-17, Bagula Benfish Market, Nadia -741502

            For my listing,
            This person Avik Bose and number is[protected] . He is daily called me and doing rude behavior with me. He says I have no authority to do listing in justdial. I mean how can you recruit those kind of person. Even I also worked for justdial in jaipur.. But i never worked like this. You can check mey record. It was always clean. But this person I can't tolerate this person. Next time if he called me i will give him a case. Very bad. I can't understand why you choose this kind of person.. Take action against this kind of behavior or tell me i will take the action..
            JustDial.com customer support has been notified about the posted complaint.
            Avik Bose and number is[protected]
            "Hello Nitish,

            We are sorry to hear that you have a concern in your contract.

            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

            Regards,
            Team Justdial."
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              R
              riaagrawal
              Jul 27, 2021
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              Prashant Maurya, team leader in just dial and Mohit took the money for banner on their website.It has been more than 20 days.
              No banner given by them and they are not responding to the calls.
              JustDial.com customer support has been notified about the posted complaint.
              "Hello Ria,

              We are sorry to hear that you have a concern in your contract.

              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial."
              riaagrawal's [Complaint's author] reply, Jul 29, 2021
              I did, with no response.
              Plus the staff i mentioned above are very rude.
              I request you to kindly refund my amount.
              "Hello Ria,

              We are sorry to hear that you have a concern in your contract.

              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial."
              riaagrawal's [Complaint's author] reply, Aug 14, 2021
              Still waiting for my refund
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                K
                Karun Tej Singla
                Jul 27, 2021
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                Address: 855, NAC, MANIMAJRA, CHANDIGARH
                Website: www.therightadmission.com

                I buy fix postion pacakage from your company. And mr. prabjot from chandigarh is coming to my office. When I ask some of the keywords to him. He check that keywords and ask me its already merge in that keywords ( whose a lot to me)

                But after purchasing that pacakage he said, me required are not merge

                Kindly merge that keywords or refund my money or be ready for court case.
                JustDial.com customer support has been notified about the posted complaint.
                "Hello Karun,

                We are sorry to hear that you have a concern in your contract.

                Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial."
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                  R
                  rssb212
                  Jul 26, 2021
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                  Address: faridabad

                  I was looking for transport vehicle in just dial and called company named JJ CARGO MOVERS . they did not accept the call after that transport. Just dial information and i booked a vehicle through them... They take 100% advance on behalf of transportation and did not send vehicle also did not refund the payment and my bike .. This is a fraud company listed in just dial.
                  JustDial.com customer support has been notified about the posted complaint.
                  "Hello Sir,

                  We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                  Regards,
                  Team Justdial."
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                    B
                    Bharose
                    Jul 26, 2021
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                    Address: Mumbai

                    Request you to help me.

                    I booked transport for delivery my goods and spoken with yogesh. He took my booking amount 2500 rs and said that he will deliver my goods on Sunday dated 25th July.
                    I called him many times he didnot receive my phone. In the evening i spoken to him and he said " gadi cancel hogayi hai aur ab 3500 rs aur dena honge maine mana kardiya extra amount dena kaliye".
                    Aur ab vo mera phone nahi uta raha hai.

                    [protected] es number pe baat ki ths maine..
                    Please I really need help and want my refund back.
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 27, 2021
                    JustDial.com Customer Care's response
                    "Hello Bharose,

                    We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial."
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                      Shuhbam Tandon
                      Jul 26, 2021
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                      A transport vendor who contacted through them has taken money and did not do assigned job, now even not answering call
                      JustDial.com customer support has been notified about the posted complaint.
                      "Hello Shuhbham,

                      We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                      Regards,
                      Team Justdial."
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                        K
                        Kaarthikk
                        Jul 26, 2021
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                        Dear team

                        You referred a tv mechanic ([protected])

                        I have a problem with him. He took 3 days to repair he tv and he offered me repair the iphone also. I gave my iPhone but he is not responding. It's been 2 weeks, but no response.. I am gonna file police case against him. Need your intervention to solve this. Thanks
                        JustDial.com customer support has been notified about the posted complaint.
                        "Hello Kaarthikk,

                        We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial."
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                          drvtvswamy
                          Jul 24, 2021
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                          I hold 3 sites in just dial with my mobile no [protected] .when ever one is trying to call to this number by cheking in just dial
                          The call is going to other numbers starting with series 7410575... I have tried the same many times no even single time I got the call to my cell number
                          It's a very serious issue these people are forwarding the numbers to other persons
                          As mine is a free site
                          +1 photos
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 27, 2021
                          JustDial.com Customer Care's response
                          "Hello Dr. Swamy,

                          We are sorry to hear that you have a concern in your contract.

                          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial."
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                            D
                            D K CARS
                            Jul 24, 2021
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                            Address: Sahastradhara Road near it park Dehradun

                            I am the owner of DK CARS Dehradun Uttarakhand. Employee of just dial Ashutosh from dehradun and Shubham from Delhi took a cheque for a package of Justdial listing but they didn’t gave me same package. They gave me cheapest package and told me that “ Sir please wait 5-7 days to activate the package”. After 15 days I registered a complaint at Justdial mail ID “[protected]@justdial.com”
                            Now I got a call from Pushpender yadav phone no.([protected]) he told me that “Sir ashutosh is coming to your location to solve the problem” after that ashutosh took 7000 rs. Extra for the package in cash only but after that no one was receiving my call after many calls I emailed many times but Pushpender yadav is replying in favour of both persons. He also not helped me.
                            After that I told to Pushpender yadav that sir what is happening and I gave all screen shots of ASHUTOSH & SHUBHAM to Pushpender yadav.
                            After that PUSHPENDER YADAV told me “ I will check and than call back you till 1 o'clock. ””
                            You can easily check in chat. After that PUSHPENDER YADAV stopped me to reply at call and messages and now email me that my team is trying to reach you but you are not available. Now everyone can see who is trying to reach. So disappointing. Shame shame on JustDial.
                            Now I am going to take a LEGAL ACTION and
                            I WILL PUBLISH IT TO SOCIAL MEDIA ASAP

                            Thanks and regards
                            Devesh Kumar Gaur
                            [protected]
                            DK CARS DEHRADUN
                            +2 photos
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 27, 2021
                            JustDial.com Customer Care's response
                            "Hello Devesh,

                            We are sorry to hear that you have a concern in your contract.

                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial."
                            Just Dial Doing Forgery with me..

                            The Just dial executive and managers are making fake commitments and proposed a fake plan to the users and they always make a hurry to get the initial payment once they get the payment then they again call to make rest payment which has not been discussed with the user.
                            A executive Waris ([protected])and their senior manager of just Dial Atul Sharma([protected]) are making a fraud with me.
                            They gave me offer of two months and once a pay the two months payment they call me after 2-3 days and said sir hamne aapko bataya tha ki minimum three months ki payment par activate hoga aapka plan.

                            And when i request to refund my money they said jaiye sir jo thik lage kar lijiye but activate tabhi hoga jab 3 months payment ayegi.

                            I request to the people not to purchase any plan from just dial they are just making fool the users.
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                              B
                              bubblesddn
                              Jul 23, 2021
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                              Address: bubbles dehradun

                              I had deposited 11800 INR on 20th feb 2019 for just dial service .
                              but after 1000's of follow up no services given, not listing / no ad etc.

                              now i need my money back, this is final call . if i didn't get my money in next 10 days ill send court notice. Thanks..

                              required screen shot and transaction detail is attached .
                              +3 photos
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 24, 2021
                              JustDial.com Customer Care's response
                              "Hello Bubblesddn,

                              We are sorry to hear that you have a concern in your contract.

                              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                              Regards,
                              Team Justdial."
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                                diwakar sandra
                                Jul 23, 2021
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                                Address: tirupati
                                Website: JUST DAIL

                                I am a customer of just dail, i activated my account on february, package is done 10000 as call leads and leads. Regularly I am getting calls and leads also till April 28 .. Suddenly from may I cannot see leads in my account when I saw last lead balance is there 8700 .. I am continuously calling customer care and giving complain that my account should be active... But no one is responding proper reply..
                                Request you to pls check and active my account in daily basis leads.. This is the way you are treating customers..
                                If not I may take serious and I may go to complaint in grievance cell..
                                +1 photos
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 24, 2021
                                JustDial.com Customer Care's response
                                "Hello Diwakar,

                                We are sorry to hear that you have a concern in your contract.

                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial."
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                                  Anjani Jagu
                                  Jul 23, 2021
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                                  Address: Kukatpalli
                                  Website: Justdail.com

                                  I enquired about plumber in just dail..one person assisted to the work.He came to my home and didn't work anything..he told us like equipment is not with me right now.. tomorrow I will come with that mechine..and demanded for advance..we given 2500 Rs .from that day onwards he blocked all my contact numbers..

                                  Plumber Name : Ganesh Yadav
                                  Contact number : [protected]
                                  JustDial.com customer support has been notified about the posted complaint.
                                  "Hello Anjani,

                                  We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                  Regards,
                                  Team Justdial."
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                                    solmanbabu
                                    from Amalapuram, Andhra Pradesh
                                    Jul 22, 2021
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                                    Address: solman babu mobile number 8074197076 kakinada

                                    Respected sir,
                                    sir one of your company employee working in Justdial, Name sumanth, I paid 3500 amount for my business listing purpose, but still is not listing in my business, I transffered my amount, he says he is justdial employee, he follow up from 4months, I paid amount, after that his phone switch off, refund my amount as soon as possible sir

                                    regards
                                    solman
                                    JustDial.com customer support has been notified about the posted complaint.
                                    "Hello Solman,

                                    We are sorry to hear that you have a concern in your contract.

                                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial."
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                                      John basker
                                      Jul 22, 2021
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                                      Refund of money from Just Dial Pvt. Ltd

                                      Address: Chennai teynampet

                                      I mark a mail many times to Just Dial but no Revert and no Resolution of my complain till date.officer not pick my phone i am very frustrated from just dial services.
                                      As i am ur customer john basker, company name(SGN HOME CARE SERVICE)PH-[protected] for one month i have taken a package of RS.9178 and i have been paid through cheque of RS.9178 on april 2021 & ECS RS.2296 & RS.1056.24, i am not satisfied with ur service, no calls for...
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