I booked for a room and paid 70% advance to confirm the booking. But when i went there, the hotel was closed due to lockdown and then i cancelled that booking. If it was already closed oyo rooms should not have accepted the booking or at least shown it as unavailable. Now after cancellation it is not refunding.

There is no option to delete/deregister option from oyo. I dont feel using oyo app now and want to delete my account.

Its every users right to have an option to delete their account.

I was denied check in based on my booking as the hotel receptionist said that they are not live with oyo for few days and it's a technical issue and we will get th refund. They asked us to pay separately if we wanted a room which we did. But i've been constantly calling oyo customer care to solve this issue but there's no update for my refund

I booked an OYO room in January in Gurgaon. I checked out the same day due to unhygienic room conditions. I verified if I could get a refund since I have paid upfront using a debit card. 25 emails 20 phone conversations and 4 months later, I have still NOT received my refund amounting to approximately INR22, 000. The booking ID is NGRY9218. The payment refund is being initiated to an incorrect account despite them having the image of a cancelled check. This is unacceptable and fraudulent in nature.

I dont want to use oyo account and it doesn't allow me to do. It doesnt allow me to delete my account or my history.. This is a privacy issue. I dont want to be associated with it.. Pls delete my account. I tried multiple times to delete but was ignored.. This is a serious privacy issue and i want it resolved.. I dont want oyo to have all my details and i need to delete my account..

I made a transaction for booking a hotel via oyo rooms on 15th may 2020 and another booking of 16th may 2020with transaction amount of 909 and 1818 (All through google pay). I cancelled the booking on the same date (15th may 2020) as the hotel was made a quarantine centre and it has been more than 14 working days since oyo is telling me that they have initiated the refund and that i will receive the amount within 14 working days. I asked oyo for the bank reference number so that i could confirm whether there is any issue with the bank. After confirming with the bank mentioning the transaction the bank says we have already updated your transactions but your biller has not initiated the refund. I asked oyo again for telling them that there is no issue from the bank side. Kindly initiate the refund but the response from oyo is same that your bank reference number is so and so and to talk with your bank. I am fed of calling oyo and always getting disconnected.

My booking id is aqmy3781. I want to report here that oyo rooms is not a legit company and it is an online phishing company.

They do the fraud by online payment knowing that hotel owners do not accept their online payment.

It has been 4 months they have not provided my refund.

More surprising is that there is no actual escalation department in oyo. All you can talk with theirs so called guest experience team who are 12th fails who knows nothing.

And just state one reason "your issue is in progress."

Apart from that they know nothing.

You cannot contact any higher management something or i doubt there is any higher management.

It just a fraud company running by some villagers.

There is a charge on my bank card for yesterday abd today I did not book anything or where and by who?? reserve anything

My one night booking for 1st may 2020 at winford manor was cancelled on 24th of march 2020 and a refund of £51 was promised. i phoned oyo three weeks later to ask about refund and was told it had been processed and would be sent out. it is 14th may 2020 and im still waiting.