OYO Rooms Customer Care

Booked a room Oyo 77242 Radha Krishna Bhawan at Lucknow. The menu said it was a AC room but on location there was not a single AC room. Plus the owner was very rude and denied me entry. I cancelled the room and now I seek refund. I am a designated PCS officer in Govt o[censored]P and any delay in this matter will lead to serious consequences. Mobile: [protected]

Dear team,
/ Due to some private reason kindly delete my all booking history and no body can get the details of my bookings or block my account permanently..request pls confirm me on priority..as it's a serious issue

Booking id QP3S4257
Date of incident: 28 March 2021
My booking was confirmed by oyo, however when i reached at the property with family, we were denied about the booking. I called your contact # several times that time however none of the executive helped me out. I am extremely disappointed by the way my calls/complaint was treated that day.

I have paid Rs 2375 advance to oyo for booking, hence i request refund of my money immediately and also would like to know from oyo, on how do you plan to compensate the loss incurred by us, due to such incident?

Hi I’m a very old user of OYO and currently I’m unable to login to my existing accounts. My registered numbers for the accounts are 9831429084 and 6291519050. Whenever I’m trying to login, I’m getting an error popup of “Rate limit exceeded�. Please help.

Hi Team,

I have cancelled my booking ID-TJVY1293 a day before the checking date. It's been an month now but I haven't received an refund of my booking. Kindly do the needful action asap and transfer the renfund amount to me.

Thanks,
Pratiksha Dange
[protected]

My money not give oyo

Today i booked a hotel name Oyo Town house & it was the worst experience for me & after that i booked a new hotel & i want my money refund as i complaint to your customer executive & from last 32 minutes im on hold . Kindly refund my money . My room was not hygenic .

Paid for 3 nights. But oyo cancelled on it own. Paid 2922 for 3 nights. Oyo cancelled and booked only for 1 night.and returned 1144/ . Therefore charged me 1778 for 1 night. I want my money back.

Booked for 3 days in kolkata, details attached.Paid for 3 days. Oyo cancels my booking on it's own. Cancels for 2 nights booking. I paid 2922 for 3 nights. Then cancels my booking for remaining 2 nights and returns 1144 . Therefore I pay for 1778 for 1 night. Pure cheating. OYO. I want my money back.

I have recently made 4 bookings on[protected] on OYO which are prepaid and i also received confirmation from them. After that, they cancelled my bookings saying the rooms are not available. So i claimed the refund for all the bookings. Now even after 14 working days i did not receive my refund yet. I have made so many calls to oyo support team. As they told i even checked with BR Number with my bank and bank people are telling thats not an issue from our end as refund is not initiated. I even escalated the issue but they are not looking into it.

I cancelled a booking and on the app it said intiated and refund successfully done through paytm but I haven't received any money. I cancelled it yesterday and I'm in need of the refunded money. Please refund me the money asap.