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BookMyBai Complaints & Reviews

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Last updated May 26, 2024
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BookMyBai reviews & complaints(205)

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C
Chandy303
May 26, 2024
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Not able to provide cook and no refund as promised.

Hi,

Company: bookmybai.com

Complaint: I recently moved to Bangalore and needed a cook. I found this company online, which promised fast service if I paid. However, they failed to deliver. I had to make other arrangements myself.

When I requested a refund, they went silent. It's been over two weeks, and I haven't received my refund or any communication from them....
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singhbarun86
Mar 7, 2024
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Refusal of the refund and not offering the service

I spend 21.2K in advance for the service and in return I get rude maid and a bad service. Now I need a refund. I paid for the service on 6th Mar and same day I even I complained. Soon after they got the money, everyone tone has changed and even they are not providing any option.
We were never told that this amount is non-refundable. If you charge a fees for the service and we do not want a service because of your poor quality. We...
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I had booked their services for a COOK.
It has been a month now, and they havent been able to provide 1 good maid after taking 5900/- on 2nd of Jan 2024.
The 1st maid they provided had timing issues who came on time only the 1st day and after they got the money, she started coming at 2pm which is post our Lunch time and is useless. After that they were not able to provide a single maid who cleared the interview.
They...
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amit061292
from Mumbai, Maharashtra
Jan 29, 2024
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Not refunded money

Address:Mumbai

Bookmybai.com has neither provided me any maid nor has refunded 1000rs. I paid for...

Request if my money can be refunded as they have failed to provide any maid.

Regards...
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Address:Chikka banaswadi bangalore
Website:Bookmybai

Hi,
I have availed the babycare taker by paying their commission amount around 13000.
Initially I have received the maid for 2 month, and she left the job.
According to their agreement, bookmybai should provide the replacement of this candidate within 2 weeks. But they haven't showing any interest in this and delaying the replacement by giving the lame reasons.
Unfortunately there is no customer care support...
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V
Vijth
from Bengaluru, Karnataka
Dec 29, 2023
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Worst service and no customer support

Address:Chikka banaswadi, bangalore, Bangalore, Karnataka

Hi,
I have availed the babycare taker by paying their commission amount around 13000.
Initially I have received the maid for 2 month, and she left the job.
According to their agreement, bookmybai should provide the replacement of this candidate within 2 weeks. But they haven't showing any interest in this and delaying the replacement by giving the lame reasons.
Unfortunately there is no customer care support...
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Z
Zahidha
from Mumbai, Maharashtra
Nov 30, 2023
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Payment collected, but no service

Address:Mumbai

Mr. Juaid, the agency representive had confirmed one candidate for maid service and collected the payment on 29.11.2023 with the promise to commence the work from 30.11.2023. However, no candidate turned up and no service is available. The payment is collected without any service and through fradulent means. I demand the refund of the money already paid....
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C
cvihang
from Mumbai, Maharashtra
Nov 25, 2023
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Refund pending

To make the urgent maid arrangements, I had paid the requested amount of inr 1000/-.However, company didn't provide any support for arranging the maid. Unfortunately I had to manage it through other source. Since I didn't use their service, as per company policy I am entitled to get back the paid amount.
I have been following up for more than a month but the refund is not yet processed....
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D
Divyapradeep
Nov 16, 2023
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No response for the refund request

I had requested for a maid from bookmybai on 21st october 2023, I had mentioned it as an urgent requirement and for 8/9 days, book my bai could not arrange a maid. Then I made my own arrangements and asked them for the refund.

I have done the full payment on 23rd october itself, 18080 + (1000 advance ), total 19080/-
As their representative said only if I marked the full payment they can proceed with the maid service....
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P
P s patil
Oct 30, 2023
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Fraud service

Address:Malad

This company promised me that they will provide a maid and if maid don’t show up they will find a replacement between 10 days and they asked me to pay 5900 in advance before the joining of the maid and it has been a month they are failed to provide me maid or any replacement. Moreover now they have raised the charges of the maid and now they want us to pay 1000 extra that is 6000 to the maid which was 5000 before. Maid which they sent us...
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M
Mak1958
from Bengaluru, Karnataka
Oct 26, 2023
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Refund of monthly subscription

Website:bookmybai.com

I had paid Rs 2499 as one month subscription for hiring a cook on 30 sep 23.. On the App five or six names and details apperared, for my part time cook for Rs 5000. The were all at the other end of hebbal, where I stay and refused.
That is all no amount of calls made to your company and whatsapp messages resulted in any details of cooks whom I could contact.
It is almost s month now and my subscription is going to lapse without...
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N
nehatrivedi30
Oct 17, 2023
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Refund amount 8260/- at the earliest

Sir/Madam
I registered on 28 September 2023 and paid the desired amount (1000+7260), Eight thousand two hundred sixty to avail the maid facility (ID-975862). I am staying in Anushaktinagar resident (BARC, Colony, Mumbai Pin-400094) where security/safety is prime concern. Considering safety, security officers mandatory ensures maid servants/other workers to have Police verification/other formalities. Each and every rules were told...
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N
nishigandh1980
from Mumbai, Maharashtra
Sep 25, 2023
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Bookmybai Fraud Website - Refund not received

Website:www.bookmybai.com

I had registered on bookmybai to hire a cooking maid, to shortlist candidates i had to pay 1000 rs to avail the service. I could not hire anyone through their service hence I asked Junaid [protected] ( from the agency) to refund the amount to which he has not responded. I've been trying to reach him as it's been over 15 days now but there's no response from him now and neither have I received my refund...
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This company is conning people, i saw many bad reviews about this company after getting fooled by them. I have registered on this app in search of nany for my baby, they have written in red block letters to pay inr 1000 rupees even for shortlisting maids which is fully refundable if you dont go ahead with them!! I have paid that amount and did not find a good match so i asked the assistant mehul to return my money, they keep on delaying by...
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Shivam Mishr
from Mumbai, Maharashtra
Aug 20, 2023
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Looted my 1000 rupees saying it's refundable

Subject: Urgent Complaint Against Fraudulent Activities by "Book My Bai"

To Whom It May Concern,

I am writing to register a serious complaint against "Book My Bai, " an online platform claiming to offer reliable maid services. My complaint pertains to their fraudulent practices, including collecting refundable deposits and subsequently disappearing, leaving customers without the promised services and their hard-earned...
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Website:Bookmybai.com

We liaised with your agency with great hopes of securing a good maid who is experienced in baby care.We paid Rs 20060/- and also trusted your agency's expertise. We took time off from our busy schedules to interview many of these maids by the recommendation of your coordinator Shweta. All these ladies never showed any reluctance at the time of the interview and were willing to be hired.

Unfortunately we experienced disappointment...
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N
Neha_Shroff
from Mumbai, Maharashtra
Aug 16, 2023
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Refund Initiation

Address:Mumbai

Had taken their service to find babysitter for my kid. They send highly inexperienced maid. They also force them to stay and work for the same even after maids showing reluctant to work as a Babysitter. The content of the maids is incorrect and misleading. In the period of 3 months got 3 maids who didn't work as a babysitter for small kid. Really disappointed as a client and want my refund back due to their incapability of meeting my needs...
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Nabanita Dey
Aug 15, 2023
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Unprofessional Service

Address:Pali Hill Bandra West 400050

I contacted Book my bai for a 24 hour live in maid . Paid Rs. 21240 as brokerage( 6 months contract). The maid disappeared after 23 days under pretext of meeting her sister. She did not even take her belongings. When contacted, the company offered 2 /3 maids ( who are otherwise unemployable) as replacement . When rejected, they passed it off as my problem and washed their hands off. Since then, no call is received. No mention of refund or...
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Sbg88
from Pune, Maharashtra
Jul 24, 2023
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Money not refunded

Address:Pune

Person named Mehul was the coordinator. He took 18000 from me saying thr person will reach in an hour. However he did not come and now they are not picking up the call and not refunding my money....
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Shalini Ag
Jul 19, 2023
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Refund Money for no service provided

Address:Maharashtra

Hi Team,

I had connected BookMyBai agency for maid service, on shortlisting profile I paid full payment but unfortunately maid didn't join neither informed or spoke. Again we shortlisted one profile and same thing happened and Bookmybai team also didn't inform. This continued and we never got a single maid service and no one started working. As per policy no refund during replacement but here the service never started only....
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