[Resolved]  JustDial.com — cancellation of listing and ecs

Address:Nagpur, Maharashtra, 440015
Website:www.justdial.com

I have subscribed for just dial service for my business named as edunation, on 9th july 2018. As their executive committed me that leads will be send to my email id, mobile text and also in application of just dial, but later they stopped to send email and text without intimation and also leads ratio became very low. I contact to executive and she sounds very rude and completely denied my complaint and told me that you can not cancel it till 12 months. Still ecs is deducted from my account. I want to cancel my listing and and ecs urgently.
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Oct 17, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2018
JustDial.com Customer Care's response
Hii Rakshit,

We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial.
Sep 11, 2018
Updated by rrakshit
I have sent my complaint on [protected]@justdial.com, hope they will resolve it soon. Today also ECS amount deducted from my account.
Sep 17, 2018
Updated by rrakshit
I have sent my complaint on given email id, [protected]@justdial.com after that I received a call from just dial executive and she told me that ECS can not be cancelled. This is not done, as i am not getting any benefits from just dial, I am getting calls from advertising companies, etc to sell their products. Not getting genuine leads and also i am not satisfied with just dial services, want to cancel my ECS.
Complaint comments 

Comments

Sir i asked not to give me messages for insurance n stop abstracting money from my account but you, have not acted.shall i complain some where else, i am Shalini from max life insurance. I
JustDial.com Customer Care's response, Sep 8, 2018
Verified Support
Hii Shalini,

We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at feedback@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial

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