[Resolved] JustDial.com — deactivation of my listing in just dial

Sujata Potay

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	justdial.com

Just dial services - fraud service, horrible customer care

1. I have never requested to be listed in their database.
2. My name has an initial that is not mine.
3. They have given an address which doesn't exist
They have been misdirecting my clients by booking appointments that i am not aware of and sending them to an address that doesnt exist.
4. I have been trying to get my listing deactivated for over 6 months now, still unsuccessful.
5. Called several times and spoken to several executives, they all repeat like parrot 'we are sorry for your inconvenience 'but never take any action.
6. Their supervisor is supposed to call me to confirm my wish to deactivate, the call hasn't come in 6 months.
7. My profile page doesnt have the option of cancelling the listing which i did not ask for in the first place.

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Dec 17, 2018

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Nov 11, 2018

Updated by Sujata Potay If the above issue is not immediately attended to, I will be forced to post the same on social media. Please resolve at the earliest possible.

Verified Support

Nov 12, 2018

JustDial.com Customer Care's response Hello Dr. Sujata,

We apologize for the unpleasant experience and regret the inconvenience it has caused you.
We have already deactivated your listing from our website on 8th Nov, 18 after our discussion that day.
We have also sent a request to Google to remove this data from their website as well.

Regards,
Team JustDial