[Resolved] JustDial.com — deducted 13922 extra from my account

Sreenish Sreedharan

from Ambala, Haryana

Address:	110045
Website:	www.justdial.com

I have opted for your national plan on last year dec'18 and the person who assigned for was one mr. Johnson ([protected]).
My registered contact number is [protected], i hope you guys can see my details.

The first offer was around 1 lac for the year but my budget wasn't up to this level so i requested him some discount and finally we closed it at 50 k.
I have submitted all the requested documents via postal and i also requested mr. Johnson to give me a confirmation on email but he didn't do it and send me a screenshot.

I thought it was ok because i am dealing with a well known company but i was wrong here...!! He has cheated me..!!
He didn't even properly responded to my phone calls once i transferred the amount to your account... Is this the kind of service you offers to your customers.
As of now you guys have deducted 63922/- rs from my account...!! I need my money back asap..!!

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Jan 13, 2019

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

JustDial.com Customer Care's response Hi Sreenish,

Apologies for the inconvenience. Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest.

For any queries, you can always get in touch with us on [protected]@justdial.com or call on our customer care number [protected]

Regards,
Team Justdial.