[Resolved] JustDial.com — discontinuance of service and stoppage of ecs refund required

s s dhoot & co

from Nashik, Maharashtra

Address:

Nashik, Maharashtra, 422005

I have put the request with just dial for discontinuance of services in the name of s s dhoot & co. Nashik. Since last 20 days (24.01.2019) i am chasing support people for discontinuance of service. Every time they are giving the same answer that you will receive a call from us. But they never call back. Also, monthly ecs due on 10th of every month. I have already asked them that as i have already discontinued the services the ecs amount should not be debited in feb-19. But amount got reduced from my account on[protected]. Such a poor response from the customer support i have never received. Such a poor and worst service is not expected from just dial.
It is my request to grant refund of wrong ecs deducted from my account.

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Mar 18, 2019

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

JustDial.com Customer Care's response Hello Mr. Dhoot,

Apologies for the inconvenience. Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest.

For any queries, you can always get in touch with us on [protected]@justdial.com or call on our customer care number [protected]

Regards,
Team Justdial.