Justdial.com — ecs continued even after I mailed them to stop it.

 
1 Review
J-8 3rd floor Street no 3 Beri wala Bagh Hari Nagar, New Delhi, New Delhi District, Delhi, India
 aishwarya lamba on Jul 12, 2019
I took their just dial service one n half month ago but after paying even 6000 rupees I didn't get work for a single rupee. I mailed them that I don't want to continue the services going on so please stop them before its monthly ECS installment. They revert me back with a mail that someone from the team will get in contact with you within 24-48 hours but it's been 2weeks I didn't received any call from them and now they sent me a msg tht your ECS will be deducted on 15th july.

Complaint Status


[Jul 12, 2019] JustDial.com customer support has been notified about the posted complaint.
Verified Support
JustDial.com Customer Care's response, Jul 16, 2019
Hello Aishwarya Lamba,

We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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    Customer satisfaction rating
    85%
    Complaints
    2137
    Pending
    125
    Resolved
    1787
    phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    location
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    Justdial.com - ecs continued even after I mailed them to stop it.