JustDial.com — ECS payment issues with justdial | |||
I own a event management company and i had registered my business with just dial as one of their sales executive told me that i will get new business leads per day till one year so i gave him a cheque of rs 5000 and he said 1500 rs will be deducted from my account for one year. Now its been 4 months and just dial is taking 1500 per month from my account but the worst part is i have not received a single lead from their side, leads i am getting are also some vendors and they just want to promote their business. I called to just dial customer care but they said they can not do anything, i called to that sales executive from whom i taken this plan but he said its not possible to cancel or stop this ecs before one year. Now my problem is my business is closed due to corona virus and i am not able to pay the ecs amount but still they are refusing to stop my ecs payment. I have not received any proper business lead from just dial till now but no one is there to listen my issues and problems. Customer care says that you will receive a call from our team but after many attempts there is no call or message from just dial. I request please someone help me in this issue, just dial is making fool around and they are big time fraud. Pankaj chaturvedi +[protected] Was this information helpful? | |||
JustDial.com customer support has been notified about the posted complaint. Verified Support May 28, 2020 JustDial.com Customer Care's response Hello Mr. Pankaj Chaturvedi, We are sorry to hear that you have concern regarding the contract. We have forwarded your request to our concern specialist team and you would be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial | |||
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