[Resolved] JustDial.com — fake leads and irrelevant leads from justdial paid services | |||
We are not receiving the leads as committed by just dial team. We have paid inr 78000 in september 2018. Leads are not bifurcated as per the keywords. More than half leads are irrelevant or fake. Even though our plan was on rotational basis (Premium plan) whch gives leads on rotational basis but sometime the gap in enquiry is more than 10 minutes. Rather than coming with solution sales team came up with new plan of fixed position by charging extra money. There team is also denying the refund of advance payment made. Rectify our concern for fake or irrelevant leads or payback the entire amount as refund. We want either company stops selling its premium plan by committing 20 to 30 leads per day on rotational basis if the want to give all leads to persons taken fixed position. Was this information helpful? | |||
Mar 2, 2019 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Jan 12, 2019 JustDial.com Customer Care's response Hello nikmhjn, We regret the inconvenience it has caused you. Please help us with your company name & registered contact number so we can check and try to set it right for you. Write to us on [protected]@justdial.com or call on our customer care number [protected] Regards, Team Justdial Verified Support Jan 29, 2019 JustDial.com Customer Care's response Hello nikmhjn, Request you to kindly write us along with you register contact number at [protected]@justdial.com as tried contacting you multiple times but unable to get in touch, you can also call us on [protected]. Regards, Team Justdial | |||
 2 Comments | |||
Comments
Today 10/01/2019 around 2:00 pm fraud payment from my SBI credit card no. [protected] and Sbi customers care inform me payment is done in Mumbai through justdail Of amount rs. 99857/- and 30000/-
Please cancel this payment . I will be be thankful to you.
Regards,
Himanshu Tewari
[protected]
Please cancel this payment . I will be be thankful to you.
Regards,
Himanshu Tewari
[protected]
JustDial.com Customer Care's response, Jan 25, 2019
Verified Support
Hello Himanshu Tewari,
Please write a line about it along with below details and the transaction screen-shot at jdhelpdesk@justdial.com and we shall get back to you.
Bank Name
Branch Name
Attached card first and last FOUR digit.
Regards,
Team Justdial
Please write a line about it along with below details and the transaction screen-shot at jdhelpdesk@justdial.com and we shall get back to you.
Bank Name
Branch Name
Attached card first and last FOUR digit.
Regards,
Team Justdial
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+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
View all JustDial.com contact information
My business : vijayalakshmi travels [protected], visakhapatnam
We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.
You can always get in touch with us on feedback@justdial.com or our customer care number 8888888888
Regards,
Team Justdial.