[Resolved] Justdial.com — fake leads and irrelevant leads from justdial paid services
Ninikmhjn on Jan 12, 2019
We are not receiving the leads as committed by just dial team. We have paid inr 78000 in september 2018. Leads are not bifurcated as per the keywords. More than half leads are irrelevant or fake.
Even though our plan was on rotational basis (Premium plan) whch gives leads on rotational basis but sometime the gap in enquiry is more than 10 minutes.
Rather than coming with solution sales team came up with new plan of fixed position by charging extra money. There team is also denying the refund of advance payment made.
Rectify our concern for fake or irrelevant leads or payback the entire amount as refund.
We want either company stops selling its premium plan by committing 20 to 30 leads per day on rotational basis if the want to give all leads to persons taken fixed position.
Complaint marked as Resolved Mar 2, 2019
[Jan 12, 2019] JustDial.com customer support has been notified about the posted complaint.
Verified SupportJustDial.com Customer Care's response, Jan 12, 2019
We regret the inconvenience it has caused you. Please help us with your company name & registered contact number so we can check and try to set it right for you.
Write to us on [email protected] or call on our customer care number [protected]
Verified SupportJustDial.com Customer Care's response, Jan 29, 2019
Request you to kindly write us along with you register contact number at [email protected] as tried contacting you multiple times but unable to get in touch, you can also call us on [protected].
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