[Resolved] JustDial.com — fake railway ticket

Farisha Sayed

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400016
Website:	Justdial

I contacted Just Dial to provide me with the numbers of travel agent as i wanted to book the train tickets, they gave me a list of numbers out of which one travel agent said he can book the tickets for me he took the money however when i went to the station i was informed it's a fake ticket after which i tried contacting the agent he didn't answer i directly went to the mahim police station n filed a complaint. I've contacted Just Dial numerous times and informed them i want to speak to the complaints team every time they said Complaints team is busy n this was informed by quality head Lynette fernandes after two days i finally spoke to their head Rahul who denied to give his last name and said i can file a complaint against just dial if i want to as they can't help me. So i would like to take legal action against justdial as i trusted justdial and i got the number from justdial.

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May 27, 2018

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Apr 24, 2018

Updated by Farisha Sayed I contacted Just Dial to provide me with the numbers of travel agent as i wanted to book the train tickets, they gave me a list of numbers out of which one travel agent said he can book the tickets for me he took the money however when i went to the station i was informed it's a fake ticket after which i tried contacting the agent he didn't answer i directly went to the mahim police station n filed a complaint. I've contacted Just Dial numerous times and informed them i want to speak to the complaints team every time they said Complaints team is busy n this was informed by quality head Lynette fernandes after two days i finally spoke to their head Rahul who denied to give his last name and said i can file a complaint against just dial if i want to as they can't help me. So i would like to take legal action against justdial as i trusted justdial and i got the number from justdial.

Verified Support

Apr 26, 2018

JustDial.com Customer Care's response Dear Farisha,

We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com so we can revert back to you.

Team Justdial