[Resolved]  JustDial.com — faker justdial team created ecs copy

Address:411041

I had entered in to contract for 3 months for just dial services. At the time of entering in to contract, i had informed j. D. Team about my unwillingness to extend contact beyond 3 months. The team had agreed & took signed ecs for 1 month to be claimed in next month. Ecs was cleared & collected by j. D.in march 2018.
Yet in the month april 2018, i got message that ecs is going to hit my bank account.

My complaint is;
1. How your team created new ecs?
2. How can your team extend duration of contract & generate invoice without free consent of customer?
3. Why the j. D. Representative is now avoiding my calls?
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May 13, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2018
JustDial.com Customer Care's response
Dear Rakesh,

We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Team Justdial
Complaint comments 

Comments

yes you are right their one of executive Abhay chauhan did the wrong commitment to me. I am not getting leads my nearby area while I am geting irrelevant leads from very far area. He is not avoiding my call and put my number in block. I want department to take action against him.

Amit Negi
Delhi 110095
[protected]
JustDial.com Customer Care's response, Apr 12, 2018
Verified Support
Dear Amit,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on feedback@justdial.com or our customer care number 8888888888

Team Justdial.
https://www.change.org/p/justdialcustomers-stop-ecs-fraud-from-justdial-com

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