[Resolved]  JustDial.com — Force fully taking the charges through ECS mode for the unwanted services

Address:	Lucknow, Uttar Pradesh, 226001
Website:	justdial.com

I am the owner of website company (Induswebpro.com). Last year in 2016 i have taken justdial's company listing plan for which i have to make the payment in monthly mode by ecs through my bank account. However due to the poor service and no lead response i wanted to cancel the plan.
I contacted to their customer service department in last year nov 2016. One of their executive told me that i have to serve the notice period for 3 months then only i can cancel the plan. I told them if i do not want service why should i have to pay then. But he did not agree.
So i told them to cancel the plan after 3 months. However they havn't cancelled the plan till yet. Again this year in feb 2017 i called them and they are again saying me to wait for three months.
Their customer service department is making us go round and round.
I had paid heavy charges from bank because of this. And they are not cancelling the ecs.
I want to ask who will pay the amount which i had to pay for the service which i did not want and the service i did not receive.
Please address the issue.
Name - saurabh singh
Contact no - [protected]
Email - info. Saurabh.[protected]@gmail.com

Regards,
Saurabh singh
[protected]