JustDial.com — fraud against travel agent
AyAyush321 on Feb 20, 2018
I had called three months earlier to just dial regarding for tirupati package . They gave one travel agent name and nmber ie Raj Holidays n contact nmber [protected].
We have made tickets with them but due to some issue we have prospond our trip but we have made half payment to them .so they said that either u can cancel the trip which the cancellation will be charged or u can prospond your trip within six months. Now we are trying to call the agent phone is switched off. We went to the given address but there were no such office. As earlier the agent has come to our location to collect our payment. They even gave the tickets . Now we don't know where is that particular office. I don't understand why the just dial company send the address where there is no such office. Why don't you verify first and then send the contact nmber.
[Feb 21, 2018] JustDial.com customer support has been notified about the posted complaint.
Verified SupportJustDial.com Customer Care's response, Feb 22, 2018
We are sorry to hear that you faced an issue.
As discussed, we have taken necessary action against vendor for your complaint.
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Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064