JustDial.com — fraud attitude | |||
Hi, I am shinoy from my holidays maker kochi, (Mob-[protected]) I have taken a basic plan of just dial last year and i was happy the result i got that is the reason when one of your executive called me, i was ready to upgrade my plan again, and i have informed my friends who is doing the tour and taxi related business good words about just dial, but after upgrading my plan now i am totally unsatisfied, i lost the faith just dial made within 6 months within few minutes, the executive who came to upgrade my plan mr. Samuel told me pay the initial payment through credit card and i did it, without my approval your team leader mr. Sanu taken loan from my credit card for just dial full payment and asked to me for otp then i understand he is taking full amount from credit card without my approval, then i asked to your executive mr. Samuel then he told it is the mutual agreement between the just dial and bank only emi amount will be deducted from my account each month no any interest will be deducted, as per the faith i have in just dial and he is the representative of the just dial that is the reason i gave otp number to mr. Sanu. But now each month instead of 2300 around 2800 deducting from my account each month including interest deduction that means around 6000rs loss for me one year, i have called mr sanu and samuel for this complaints many times but not got proper solution or reply. Because this issue i decide never i will take any plan from just dial and this bad experience i have informed to my friends also and my tour association also. If you can please do the needful from your side and understand my concern.. Was this information helpful? | |||
JustDial.com customer support has been notified about the posted complaint. Verified Support Oct 07, 2019 JustDial.com Customer Care's response Hello Shinoy Mohanan, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial | |||
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