[Resolved] JustDial.com — fraud transactions of amount 10, 000/- in the name of ecs bounce | |||||
Hello I have taken the service of just dial on 09/july/2015 for the promotion of my dance institute "street dance studio". But due to unknown transactions even after ecs submission i have asked customer care to stop this service as soon as possible. Then it was like ok we had registered your complaint and the service will stop within 2 or 3 working days. Everything was ok after that. I had transactions from my bank account and it was all good Now after 2 years and 3 months i had got my 1st salary of 10, 000/- and this full amount was vanished from my account. While checking the statement have came through ecs had been cutted out. Full 10, 000/- amount in 25-28 transactions of rs 400/-, 200/-, 100 etc. On my visit to icici bank they had asked me that it was ecs from just dial. N when to my visit to just dial they says that it was icici bank. Also while checking my detail in there database the signature on the agreement wasn't of mine, as i wasn't given or shown any kind of agreement. Second they were saying that your service was started in the year 2016 but i had record of date 9/july/2015 How could they hide full 1 year and also can do fraud signature and have fraud transactions in the name of ecs bounce I dont know even after stopping the service how could they charge any amount And also if there was any kind of bounce atlest i cud have got some msg or call or notice anything for this thing na I need my amount back as soon as possible because i know it was taken away illegally If you guys cant return it back then i should taken a legal action against you Evryone knows your fraudness and cheapness Was this information helpful? | |||||
Nov 17, 2017 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Oct 17, 2017 JustDial.com Customer Care's response Hi Sana, We have escalated your feedback to the concern team & you will be contacted shortly so we can work out what exactly happened. Team JD. | |||||
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