[Resolved] Justdial.com — jd pay - inefficient service and no support.
Ahmedabad, Ahmedabad District, Gujarat, India
Ananara.travel on May 9, 2018
Mobile number: [protected]
Yesterday received rs. 500000 from my client in mumbai, that payment is till now not received, because your jd pay team did not had time to verify my invoice. So trying to reach them after 7 to 8 trials calling your helpline[protected] where in your jdpay department is always busy or could not connect my line due technical reasons.
After reaching them they told to re-initiate the invoice and upload again. I want to know that why no one from your team contact me to revise invoice earlier. Secondly i tried to upload invoice as your jdpay team guidance, it is not getting uploaded. Hence i am attaching the same with mail.
Please release my payment at earliest. As it a big amount and required it as soon as possible to provide service to my client. Please find revised invoice with this mail.
Complaint marked as Resolved Jun 10, 2018
[May 09, 2018] JustDial.com customer support has been notified about the posted complaint.
Verified SupportJustDial.com Customer Care's response, May 10, 2018
We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.
You can always get in touch with us on [email protected] or our customer care number [protected]
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