[Resolved] JustDial.com — shutdown the business but still paying, no support received from jd. | |||
This is something pathetic situation created by just-dial as i believe the company has made their own rules and just throbbing on their clients. With reference to the above we have closed our services in mar18 and asked jd what the process to close the services and we are getting ecs bounce charges every month around equal to month emi which is affecting our bank records. As per them you are bound to pay amount till end of the contract. I was surprised as i have not even received any signed agreement where mentioned such rule. This it just meaning that we are bound to pay the emi/ecs even after our services has been closed or we are no more working to with this or we shut the company. Here, i understood justdial is perforce to client by making there rules. None of any staff supporting on this matter and i am unnecessary paying amount since six months. Each contract has a right to disengagement and can't be as a binder to do so. I need final solution else will lodge the complaint at consumer forum about this. Billing parent id px731. X731.[protected]. Q6z6 Was this information helpful? | |||
Nov 12, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Oct 12, 2018 JustDial.com Customer Care's response Hi Nandan, Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest. For any queries, you can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial. | |||
2 Comments | |||
Comments
My business under the name "Tutor4education" has been shut down recently. So please delete my business.I wanted to delete my account and cannot find a way to delete my justdail.com account. So I request that my account is deleted as soon as possible.
Thank you.
Thank you.
JustDial.com Customer Care's response, Oct 12, 2018
Verified Support
Hi Yojitha,
We have noted your concern & have forwarded your request to our specialist department.
For any queries, you can always get in touch with us on feedback@justdial.com or our customer care number 8888888888
Regards,
Team Justdial.
We have noted your concern & have forwarded your request to our specialist department.
For any queries, you can always get in touch with us on feedback@justdial.com or our customer care number 8888888888
Regards,
Team Justdial.
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We have noted your concern & have forwarded your request to our specialist department. You will be contacted shortly by them.
For any queries, you can always get in touch with us on feedback@justdial.com or our customer care number 8888888888
Regards,
Team Justdial.