[Resolved] JustDial.com — unethical behaviour | |
Dear sir / madam, Date of the incident : 14 - september - 2017 Client name : vasanth Client number : [protected] Desirable resiolution : refund the money back. I was contacted by vasanth, who introduced he was working for just dial, Early september 2017 Our startup concern required marketing for our business through any marketing sources. As vasanth was in contact and gave trustworthy commitments. I'd personally suggested our concern to go through with just dial vasanth Where he had promised an offer package (Valid for 2 years) commitments asd below for our business. Offer package commitments : our business shall receive calls and messages on d aily basis. payment by cheque in for inr 17, 000 (Handed over the cheque on 14 / 09 / 2017) offer valid for 2 years With these commitments, got approval from our management to proceed. We awaited for his input from the date he received cheque. But invain, we Never got a call / message from his side, never yet. After some repeated calls, where he picks up and says always, that his manager is on leave, or i'm currently doing your work.. I really have no idea on the same. Please check the clippings correspondingly with Date. He not only spoiled our friendship and relationship, but also the concern he Is working for. The main conversation where he was caught in conference, where he don't Know what that offer pack stands for. I've got some conversation recordings on the same to show, how much height he has driven us into frustration and false promises . We were mentally and physically worried about the happenings, as it is still going on till this year end. Where he was never bothered about the customer to visit nor contacted. I couldn't imagine if there are persons in the world, who Would be happily seated somewhere driving customer much worried and Their money in stake. A customer should be happy and they should refer your concern happily. as there were no healthy sign of him, who never visited us to explain nor Bothered to call. I've came to just dial office on 08 december 2017 We strongly trust that your support would be bring justice to get the money Back sooner and take appropriate action on this regard. Thanks! K sathish kumar _ Op : +[protected] Hp : +[protected] _ "smile! You dont own all the problems in the world" Was this information helpful? | |
Jan 19, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Dec 19, 2017 JustDial.com Customer Care's response Hello Mr. k Sathish Kumar, Greetings from Just Dial Limited. We are sorry to hear that you have a concern in your contract. We would like to inform you that we have forwarded your request to our concerned complaint specialist department & you will be contacted shortly to resolve the issue. Team JustDial. | |
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+91 88 88 888888
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Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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Many time i called to ur mention number they told that u will get call after some time but i din't get any call it happens with me two times.
Is this way to response???
We have noted your concern.
For sorting the issue please write to us at feedback@justdial.com with your contact details.
Team Just Dial