[Resolved]  JustDial.com — wants to close contract and to stop deducting amount from my account

Address:

Chennai, Tamil Nadu

I have registered in just dial last month (February). I have paid 3540 for 1 month. They started giving cals from feb 20th to upto now march 10th. Not even 1 month completed. Due to lot of loss in our business, we don't want to continue our business and wants to close just dial contract. We have informed to just dial customer support executive, they not at all bothering our complaints and simply disconnecting our cals while speaking itself.
We informed not to process ecs and we don't want to continue your contract because we shut down our business. But they are simply processing ecs. So far, rs.1239 has been charged as penalty from bank side for insufficient fund. Totally 3540 + 1239.
We are not able to close our bank account too because of ecs pending.
Justdial will charge up to 9 month, each month rs.3540. Since we are not doing our business further.
Please help and guide us, we don't know what to do?.
[protected]@gmail.com