Justeat.in — Not responding and not refunding money

Address:	Bangalore Urban, Karnataka, 560100
Website:	justeat.in

Date of incident:[protected] client number:[protected]. description: by mistakenly I have placed two order by just eat: I have done first order and pay online my money got deducted but dint get any confirmation so I thought order is not placed properly..I have tried to contact justest no one received call. for 2nd one cash on deliver. When I got the order I paid money for deliver. I tried to cancel payed order but hotel member were telling, they didn't get the order I have tried to call justeat customer care number min 100 times... no one was receiving it and I have send them many mails but didn't get any response. I have contacted to the Abiruchi hotel(in which I have placed order). They told me they got only COD order but didn't get any order which is online payed. I have track my order in justest and for both paid one and COD it was showing as "accepted by Abiruchi hotel" Kindly help me with the issue. thanks, Shivi shrivastava