[Resolved] JustRechargeIt — bank account debited but transaction was failed | |
Sir/madam, I have recharged my dishtv (Vc no. [protected]) through internet banking with rs 324/- on 04/06/2018 at 10:08pm. But the transaction status is failed but my saving bank account has deducted with rs324/-. There was an email from dishtv regarding failed transaction detail and transaction details are as follows: Trans id: vr[protected] V. C no: [protected] Amount: 324.00 Date-time: jun 4 2018 10:08pm Status: recharge unsuccessful. Dishtv customer care has written in email that "amount will be refunded within 7days, process has been initiated by justrechargeit.com" but today is 7th day still no credit information received. Kindly resolve the problem and refund the amount. Thankyou Was this information helpful? | |
Aug 4, 2018 Complaint marked as Resolved JustRechargeIt customer support has been notified about the posted complaint. Verified Support Jul 04, 2018 JustRechargeIt Customer Care's response Dear Shreya, Thank you for using JustRechargeIt.com. We regret to inform you that the below mentioned transaction has failed as confirmed from the operator end. Money charged to your account has been refunded. You shall receive the same within 5/7 business working days. If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you. With Warm Regards, Customer Support Team JustRechargeIt.com | |
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