[Resolved] JustRechargeIt — Mobile number [protected] not recharged with Rs 57

Bintya

from Solapur, Maharashtra

Address:

Solapur, Maharashtra

Please refer my POS [protected] dated on 14 June 2014. I intended to recharge my mobile no [protected] through my user ID [protected]@gmail.com. My bank account has been debited Rs 57 but my mobile has not been recharged . Kindly look into matter and initiate action to either refund the amount or recharge the my mobile.

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Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2014

JustRechargeIt Customer Care's response Dear Bintya,

We regret to inform you that the mentioned transaction is failed as confirmed from the operator.

Money debited from your account has been added into your JRI Card. You can utilize this money to recharge again.

If you wish to get the money refunded into your bank account, please visit the JRI Card panel into your My Account section and click on Refund to Bank option. We will initiate a refund of the full amount to your account. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Warm Regards
Customer Support Team
JustRechargeIt.com