[Resolved] JustRechargeIt — Recharge not made but Amount debited from my Account

Asha Vallavan

from Chennai, Tamil Nadu

Address:	600044
Website:	www.justrechargeit.com

On 2nd Dec I have done Recharge to my Idea No:[protected] for Rs.70/- . Recharge not done but Amount debited from my Bank Account.My Order No: MP[protected] & Order Date Dec 2 2016 4:25PM. I have clarified with IDEA Customer Care that No Fault with it. Problem is in Justrechargeit Site. I have already registered compliant in same site.But No response.

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Jan 22, 2017

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2016

JustRechargeIt Customer Care's response Dear ASHA,

Thank you for getting in touch with JustRechargeIt.com

Your Recharge is Successful!!!

As per our record you have got the successful Top-up/Special Recharge as given below.

Mobile Number : [protected]
Service Name : Mobile
Service Provider Name : Idea
Location Name : Tamilnadu
Order Number : MP[protected]
Customer : ASHA M
Transaction Amount : 70.00

To know what plans and benefits you have received for the above mentioned transaction, please contact your respective service provider on the customer support lines for details this operator transaction id for reference: BH06707594.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Best Regards
Customer Support Team
JustRechargeIt.com