[Resolved]  JustRechargeIt — Reg recharge failure

Address:494111
Website:www.justrechargeit.com

I had recharged vide order No MP[protected] but recharge failed, amount of Rs 190 deducted from me, but the recharge not done on mobile no [protected] on 29/10/16, when i approach BSNL customer care they are advised to contact with the online site for further queries, earlier also i have several times failed in recharges, pse solve my problems and take action to refund the amount
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Feb 2, 2017
Complaint marked as Resolved 
JustRechargeIt customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2016
JustRechargeIt Customer Care's response
Dear Venkatesh,

We regret to inform you that the below mentioned transaction is failed as confirmed from the operator. However, money debited from your account was added into your JRI Card which has been utilized for the order number DP[protected] & MP[protected] .

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
JustRechargeIt.com

Download Free JustRechargeIt Mobile App on iOS and Android Devices.
Complaint comments 

Comments

I have recharged on my number ([protected]) on 26/10/2016, but recharge was done successful, money also cut from my bank account 90rs, but recharge amount and message not came on my mobile. kindly check attached snap shot and provide us recharge amount.

Thanks,
Venkatesh M
[protected]

JustRechargeIt Customer Care's response, Dec 22, 2016
Verified Support
Dear Venkatesh,

Thank you for contacting JustRechargeIt.com

Can you please provide us the Order Number of your transaction so that we can give you exact status of your transaction?

In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history you will find there your Transaction/order number.

Please copy your transactions Order Number and send us on helpdesk@justrechargeit.com we shall update you the status of your transaction at earliest.

If you require any further assistance, please feel free to revert. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
www.JustRechargeIt.com

Download Free JustRechargeIt Mobile App on iOS and Android Devices.

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