JVVNL — bill paid by paytm but not rec'd in jvvnl

Address:

Bharatpur, Rajasthan

K no[protected]. Trans. Id [protected] order id [protected] dated 20.11.2017 amount deducted paytm wallet but bill still is pending with late fee in jvvnl. I paid the jaipur vidit vitran nigam electricity bill of rs. 345 on dated 20.11.2017 due date of bill was 22.11.2017. As per jvvnl bill not deposited yet and late fee will be paid. My wallet did not recpt any amount back. Who is responsible for this?