Jyothy Fabricare — Fabric Spa lost my garment and delivered someone else's cloth

We go to go brands like you thinking there will be professionalism and you will take care of clothes. But here
1. After you exchanged my cloth with another customer. It is more than a month that I didn’t get my cloth back.
2. I wrote an email, You replied saying you tried reaching but couldn’t find your number on my missed call list. But after that I called so many times. To know the update.
3. I called so many times to customer care. They will just have a false promise that we will call back.

Here is the ticket id: - JFAB0101203

Pathetic Service.

Attached photo of someones else's cloth.