[Resolved]  Jyothy Fabricare — Ruined my Expensive Carpet

Address:

Bangalore, Kanakpura Road,

HI, I had given my expensive woolen carpet for dry cleaning. They made promises of doing a great job and convinced me to give them.
After their activity (which is definitely something else but DRY Cleaning, the colors have bled in the carpet. it lost the texture. This carpet was hard and thick and could only be rolled and now it can be folded like a bed cover. IT has lost its texture, color everything.

My point is being a reputed company and being in this business, they should have returned the carpet without cleaning if they had even a little doubt. They confidently went ahead and ruined my carpet.

I have given them the store address where the carpet was bought from and my ask is to replace this with a new one. They are just sitting on the complaint and saying we dont have such policy.