K7 Computing — Lifetime Antivirus for security

Address:206 Sherman Avenue, Troy, NY 12180

This is actually not a complaint I purchased Lifetime Antivirus from you for my computer but it is not made for my computer because the computer is too old for it. I tried to return it to Amazon and they told me I could not. I would like to know how I can return this item to you it has not been open to start at all it is the same as it was sent to me. I woulsd like my money returned to me. It was purchased through amazon.for $39.99 plus shipping and taxes and want my money returned I will send it back to you just give me an address for me to send it. I really thought it would work.
Michele Vogt [protected]@gmail.com
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K7 Computing customer support has been notified about the posted complaint.
Complaint comments 


Dear Sir,

Greetings for the day!

We understand from your message that the product purchased is not compatible with the system you are using.

We kindly request you to send a detailed email to support{at}k7computing.com or utilize the chat facility available in the Help and Support section on our website www.k7computing.com.

We will investigate this matter further and take appropriate action accordingly.

Thank you.

Best regards,
K7 Support Team

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