Kabra Express Logistics Pvt Ltd — About the bus

I am going to complaint and tweet about the driver of kabra express logistics pvt.ltd . He left me there and didn't even listen to me on phone. I was waiting for the bus at the given boarding point. I was there 20 min early . It was 4 a.m and raining. And i was calling the number given ([protected]). First of all He was not talking properly and then he left me . He said ki hum age aagye h, aur kisi vehicle mai chle jau . He argued unreasonably . This is not the behaviour anyone expects from luxury buses and specially at this time . I want my refund. I am a student and i cannot afford.