Kaff Appliances India — Built in Hob MFBX 603

adityakapileshwarkar

Oct 10, 2022

Address:

Bren Imperia, Wing 3-102, Harlur Road, Shubh Encalve, Bangalore - 560102

My MFBX 603 is under 2 years warranty and I had raised service request on Sept 25 2022.Its been 15 days but there is no proper responses from KAFF team.

They are telling they don't have spare parts to be replaced and may get the parts in Nov.As all burners have same issues should my family stop cooking for another 1 month.

We are using induction currently for cooking and burner have turned very dangerous.

I had purchased product in Nov 2022 and its under 2 year warranty.

I am literally frustrated by seeing Kaff response.Technician.. area manager... service cemtee guy are clueless.

Today they are telling me to exchange the product which is under warranty and they will give discount of rs 1500 .. what a joke.

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Kaff Appliances India customer support has been notified about the posted complaint.