Kaff Appliances India — Chimney filter is not replaced. It's been more than six months !!

Address:520010
Website:WWW.KAFF.IN

I bought a kaff chimney in 2013. The filter was out of shape and i had to replace it. So i contacted the local kaff technician in 2016 aug. He said the part has to replaced and said he placed an order for the spare part.

It's feb 15th today. Till now, they didn't arrange for the spare part irrespective of multiple calls.

Kaff after sales is so PATHETIC !!

I would never ever buy a kaff product again in my LIFE!!
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Kaff Appliances India customer support has been notified about the posted complaint.
Complaint comments 

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Dear Soloman Raja Reddy,

We apologize for the inconvenience caused to you. We request you to share your contact details or the complaint number so that our team can get in touch with you.

Regards,
Team KAFF
Solomon Raja Reddy's [Complaint's author] reply, Feb 15, 2017
Service Request No's : kf55936, kf51204

My Contact No : 9848017143
Service Request No's : kf55936, kf51204

My Contact No : [protected]
Dear Soloman Raja Reddy,

Thank you for sharing your details. Our concerned will get in touch with you soon.

Regards,
Team KAFF
Kaff chimney_burner complaint

[protected]
Kaff India Customer Care's response, Mar 9, 2017
Dear Aava,

We have arranged a call back for you. Our team will get in touch with you soon.

Regards,
Team KAFF

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    Malibu Arcade, First Floor, Malibu Towne, Sohna Road, Gurgaon, Haryana, India - 122101
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