Kaff Appliances India — Chimney kaff

Address:

champasari near second bridge, kalkut, siliguri, darjeeling district -734003

I bought a chimney from the local shop which has a collection of Kaff appliances in Champasari, siliguri, darjeeling district in the month of February 2021. After two days, the said product got stop running and accordingly contacted Kaff service provider at siliguri. the concerned person checked the product and found defect in motor. So they took three days to locate the defect of the product. The concerned technician was not competent enough to handle and execute the product. I was so annoyed. How come a company like Kaff can provide the customer such kind of incompetent personnel or technician to resolve the issue. So finally they told me that there is some problem in motor and they are going to replace the motor of the chimney. How come after one or two days the new product got defect? Kaff the most bogus company told me that there is no replacement provision of the chimney. it was a very expensive chimney. they could have replaced the product but they did not do it so. Please note that I found this company Kaff is in reality cheating the customer so beware of it. please beware of Kaff it may bite you like a dog as it bite me by buying a defect chimney.