Kaff Appliances India — Chimney not working, hobb auto ignition not working

Address:	110016
Website:	kaff.in/ProductDetails.aspx?proid=30

Chimney stopped working in the middle of operation. The light provided in the chimney just malfunctioned and after some time the chimney stopped. i called the kaff customer care, but i guess the people there are the least bothered about there customers. On Friday they said that the complaint has been taken up No. BH195 & BH196 and you will be hearing from our technician within 48 working hours. But even after 5 days of waiting and repeated try to talk with the kaff representative, i have failed to get any response from the kaff people. I have used many kaff products in past but never to this horrible experience. No one in the north head office, ready to talk regarding the complaint. Pathetic after sales service of such a big brand.