Address: | New Delhi, Delhi, 110017 | Website: | www.kaff.in |
I have registered complaint for my gas hob for conversion of my hob from png to lpg 6 days back. I am following up on daily basis with your call centre in the morning and evening but my complaint not attended till date.
Today morning i was told that the complaint has been closed on saturday as mechanic called me up on saturday and my phone was not reachable according to the mechanic. If this was the case the same should be communicated yesterday when i called up in the morning and evening to your call centre.in the today scenario there is network issue in case it was not reachable it should be done again instead of closing the compliant without my information.
Today i am following with your call centre, service centre and mechanic since morning but no action till date.
This lethargy attitude is not good for the company like kaff pls take this on priority as i am unable to use my hob for last 6 days. Was this information helpful? |
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Regards,
Team KAFF