Kaff Appliances India — Kaff chimney motor issue

Address:Bangalore, Karnataka, 560103

We had registered a complain in Kaff CC on 20 April & no is - KF86590. Technician visited our house and told that it's Motor problem and. We need to replace. He told that if motor is available in service centre then will get replace next day else will take 2-3 days BUT now it's more than 1 month but no progress.

In fact we contacted CC and service centre both but every time same answer that Kaff team will contact you in 30 minutes BUT 30 minutes didn't come so far.
Today also contacted Kaff CC and spoke to Sumit (Supervisor) but KAFF CC team is USELESS team having no details and update on parts.
Was this information helpful?
No (0)
Yes (0)
Kaff Appliances India customer support has been notified about the posted complaint.
May 20, 2017
Updated by Nitsan22
Motor Model - MIF LX 60

Nitesh
Complaint comments 

Comments

Dear Nitsan,

We apologize for the inconvenience caused. Kindly allow us some time. Our team will get in touch with you soon.

Regards
Team KAFF

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kaff Appliances India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    564
    Pending
    0
    Resolved
    28
    Kaff Appliances India  Phone
    +91 12 4487 3000
    Kaff Appliances India  Address
    Malibu Arcade, First Floor, Malibu Towne, Sohna Road, Gurgaon, Haryana, India - 122101
    View all Kaff Appliances India contact information