Kaff Appliances India — kaff hob mfb 603

Address:

Ahmedabad

Kaff hob mfb 603 was purchased on 18/12/19 from ahmedabad, ref. No. Pg603b1fg-acb, sr. No. 4151 hmmfb 60306081.
Complaint vide req. No.[protected] dated 14/6/20, was registered with the customer care against the problem in the hob. It was observed that lines have appeared on the glass, as if crack has developed.
Till date no person has visited to address the issue as it is still under warranty. It is requested to kindly address the issue on priority or if no person is available to visit to resolve then kindly arrange for the replacement of the hob and existing can be collected through courier.
Matter may be treated as most urgent. May be noted that kaff representative has not visited to resolve it or to suggest the further usage of hob, & if any incident happens while using it, responsibility lies with kaff.
Hope it will be resolved at the earliest.